Incessantly money grab
Every rent transaction requires the tenant to decline autopay and a subscription for “credit building” as well as slimy “recommended” options for charging full rent payments to a credit card or Apple Pay.
Garbage
Setup automatic payment? What a broken pile of nonsense. Always trying to find more stupid ways for me to give tenantcoud money. If your landlords use this, I’m sorry, it’s forever a hassle and the worst app of its kind.
No More Double Checks
You have gotten rid of the little box you had to check to double check the amount you were paying was correct. Why on earth would you do that? Why have you made it possible for me to pay all my roommates rent with the click of one button? This wasn’t an issue with the old app.
Response from developer
Hi! We appreciate you taking the time to share your feedback. We'll share it with our team. Before a payment is submitted, the selected invoices and total amount are displayed for review. If you have questions about that flow or need assistance, please contact our support team at support@tenantcloud.com - we’re happy to help.
One payment … not 2 separate transactions.
A fee for this a fee for that highway robbery. Wait for all the illegals to leave, landlords will be begging for tenants.
Thank you
Thanks for remembering
Dumbapp
You guys are the stupidity scumers, why did you pushed people installing and using it you give me a ton of the inconvenience
GREAT!
We’ve never been happier with a company as we are with Fat Rose. They are great. Very personable . I would use them again
Cost is high
Cost is way too high. I have to pay $75 just to pay rent and that is crazy in this economy
Esmond Modeste Jr
Every experience with this style of payment has been an absolute nightmare!!! I believe that this the worst
It’s great!
So incredibly convenient when it comes to paying rent!!!
Autopay design is idiotic
Why… in God’s name… would autopay only be valid for a year? And now… I have a late fee… because the design of your software makes no sense. Do better.
Autopay automatically disabling
Every year autopay disables itself and I’m only ever made aware after I’ve been charged a late fee. Every. Single. Year.
How does this app have the rating it does?
I experienced a tech issue when trying to add an account to pay the rent. A payment was submitted that I didn’t submit and I was stuck with an NSF fee. What kinda garbage is this?
Why does it not bring up Bank payments first?
so you must be getting some kind of $ that you are pushing the credit options with the high rates of charges! Seem a bit Greedy when rent is so high in Hawaii!
Not do user friendly for tenant
Messaging is difficult, not user friendly, unable to find my lease to print, unable to send messages except as a maintenance request. Not my choice for dealing with a local landlord, especially as a business lease. No reassurance of financial security for paying out of the checking account either
Response from developer
Thank you for your feedback - we’re sorry to hear about your experience. Our goal is to provide a platform that is both user-friendly and reliable. We’d appreciate the opportunity to assist you directly in locating your lease and addressing the messaging issues you’ve encountered. Please reach out to our support team at your convenience at support@tenantcloud.com so we can help resolve these concerns, give instructions and improve your experience moving forward.
Very Pleased With TenantCloud
Easy to use and set-up.
La renta
Se tardan mucho en sacar la renta siento que cuando uno paga deberían de sacarlo a las horas no a los días de ver pagado
I rent one of there houses
I just know they are scammers
A pior empresa que ja vi
Aluguei a casa e simplesmente fui abandonada por eles, um mês tentando contato e nada. Nao me entregaram segundo controle do portão da garagem, nao me disseram numero do mail box, sequer a senha para acessar area de lazer. Estou a um mês morando na casa e nao posso usar a area de lazer. Um verdadeiro descaso, nao indico. Empresa iconica homes llc em orlando
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Can’t use the app due to Error
Whenever I try using the app I always get this Error saying “something went wrong try again” . They also charge fees for ACH transfer which is crazy, there is literally no way to pay rent without a fee in their app or website
