Horrible app
This app is absolute garbage! Finally got the face ID to work, but then while clicking on the QR code, my phone went to a page stating that my phone had been HACKED! Do better state of TN!!!!!
Pathetic app
Never could get the in app camera to scan my license. Did every troubleshooting thing they suggested. I have one of the newest phones with latest update. The time I spent messing with this, I could have taken my so. In person and been back by now. Worthless!!
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Terrible the id scan doesn’t even work fix the app
Doesn’t work
Will not scan my ID no matter what I try. I use online banking, online everything really… I am not tech illiterate. This just doesn’t work, will not take a photo of my ID and there is no remedy.
About what you’d expect from a gov’t app
The facial recognition feature doesn’t work at all on an IPhone. Complete waste of time downloading it. The entire process has given me a great idea though. I think I’ll become an app developer and get awarded a nice government contract. The bonus is you get paid whether your product is functional or not.
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this app will make you rip your face off
this app sucks nothing works so disappointing
Bad really bad
Doesn’t work
App doesn’t work
The id scanner is just a dark screen. Tired it on a different device and it wouldn’t register my enrollment. Tried it a couple months back same issue. I’ve tried it 10 times already and it won’t go through. Customer support is literally AI. I’ll just go in person and waste my day away.
Frustration Beyond Belief
I have never grown angry over an app until this one. The entire “have your nose trace the line to the number” doesn’t even come close to working. I spent 20 minutes trying and screaming at my screen. I called another friend who had just used it, and she told me they had the same issue and had the change proctors to even get it to work. Whoever TN paid for this with our tax dollars should be held accountable and be ashamed.
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Couldn’t even register
This is quite possibly the worst app I’ve ever seen. After taking a picture of my driver’s license it makes you do a face track across the screen (you have to connect dots by moving your face). No matter how many times I tried the app never accepted my movements. So I couldn’t even complete the registration process.
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Worst app ever
I have tried to do this for my daughter’s written test and I have downloaded the app five times followed all the prompts 10 times and it continues to say there’s an error. This app is really horrible and in order to use it you have to use an iPhone or an android and if you don’t have those then you’re screwed.
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Id
Wont access camera!!
Won’t work on 16e
Won’t work
Unusable.
I am almost impressed at how bad this is.
Terrible app
I tried multiple times on multiple days to set this app up and I kept getting error codes. My environment is well lit, all of my information is correct and the system still cannot complete set up. Abysmal.
Trash app
Please fix the app
CANT SCAN ID
The scan Front of ID page is just a blue outline with a black screen
Doesn’t work
The face recognition does not work. This app is useless and now we need to go in person and spend half a day to do what we could have done online if this worked correctly. Very disappointing especially since I assume the state paid an app developer a lot of money (our tax dollars) for this system.
BUGGED
Will not let you get pass registration. Will not let you take a picture of I.D. Stuck on Front of ID Screen
Absolute garbage site
I am a teacher and have done extensive training on proctoring exams. My son did not answer the first question and a screen popped up telling him how much battery life he had on his computer, he closed the screen and it automatically failed him, saying he navigated away from the screen- he ABSOLUTELY DID NOT, nobody to speak to, chat screen is junk, keeps going back to the beginning and now it shows he failed his test- he did not answer a single question and didn’t have another tab/ website open. Extremely frustrating. Nobody to help with this issue.
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