Tentrr is done
Why is this app still available if the company has folded?!?
Bankrupt
Company went bankrupt. Those with annual pass are apparently out of luck (and lost money). Avoid
Error 404
Receiving error 404 page not found.
Stole money from me
Charged me an extra $60 when they said it was in the “fine print” even though it wasn’t.
Searching is painful
If you type in a location and switch to map view then click on a campsite and want to go back to the map view it didn’t save the search location which is infuriating.
Glitchy
It would be great if I could save a search or view the sites I favorited, but none of that works. Are you guys problem solving anything on the app anymore? Sometimes the feed gets stuck in a loop showing me the same 10 sites over and over again. It’s a shame.
Searching is painful
If you type in a location and switch to map view then click on a campsite and want to go back to the map view it didn’t save the search location which is infuriating.
horrible concept
no
Good Service, Horrible App
I love going to Tentrrs for the weekend but the app is a nightmare.
You can’t even login to book one most of the time and then when you finally do get in the app is buggy.
I wish it just worked.
You can’t even login to book one most of the time and then when you finally do get in the app is buggy.
I wish it just worked.
Meh
They really need an option to contact property owners prior to booking. Just like AirBnb, VRBO, etc. Seems shady to not give you that option. They charge your card before you are allowed to ask questions. Also, when booking we did not receive any kind of confirmation email. As of right now I still have no idea if my stay is confirmed, or what the address is. They simply charged the card. This company needs serious work to be competitive. Very sketchy!!
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Completely unusable
Really poor app.
Possibly the worst app I’ve ever used
It’s surprising to see an app this bad in 2020.
App needs serious improvement
I signed up for an account with Tentrr, filled in all my information. Name, payment info in my profile, downloaded the app and proceeded to search for sites. Found a site, tried to book it. The app can't seem to remember how many people I put as campers. Also it doesn't remember my name or my prefilled payment information. What was the whole point of me filling all that stuff out in my account if I had to manually do it again each time? Also, there are display issues. The menus don't format properly on my phone and would cut out. Its pretty much just showing the website itself within the app. You're better off just going to the actual website as this app at the moment is useless.
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GPS is Wrong
The camp ground location shown on the GPS was actually across the state. Talking with friends this sounds really common. Tentrr hasn’t responded when we emailed them.
Faulty App and Poor Service
We never got to go on our Tentrr experience because it’s turns out the location listed on the listing map was 5 hours away from the real location! We reached out to Tentrr to get a refund and never heard from them.
Horrible experience with incorrect locations
Had a very bad experience with this platform.
1) the camp site showed up at the wrong location during search. The actual address is 5 hours away from the location marked on map.
2) the customer service refused to refund and called that a responsibility on the user.
I don’t recommend this platform. Airbnb has a way better experience.
1) the camp site showed up at the wrong location during search. The actual address is 5 hours away from the location marked on map.
2) the customer service refused to refund and called that a responsibility on the user.
I don’t recommend this platform. Airbnb has a way better experience.
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False credit card charges by Tentrr
Site owner cancelled on us the day before our camping trip, which was bad enough (users have to cancel 3 days before). Since then Tentrr has twice tried to make false charges to our credit card even though we haven’t ever used the service and never will again.
App needs complete rebuild
This app really is bad. It looks nice, but it just doesn’t work right. I’m going back to the mobile site (which needs its own fixes but is at least a bit better). If you’re going to compete with Airbnb and Vrbo, you need to do much better.
Locations missing
After making payment to reserve, received an email thanking me for Netflix premium
There’s a bug in Trips
Hi, every time I click on my upcoming trip in the app, it shuts the whole thing down.
I have to use the desktop to access my trip details.
I have to use the desktop to access my trip details.
