Worst app if you complaint the people will directly call you and fight with you on this
Never complaint or never book with them you will face lots of torcher if you complaint
SASunny akhun
A great experience with tenzo app
I had a good experience with tenzo app . It is very helpful for house cleaning and everything in house work
AAkshayvats12
excellent service and good Maids
Tenzo app is really good and easy to use. the maids are well-behaved,helpful and hardworking. The service is also good , and the app makes it easy to find reliable domestic help. overall, I am happy with the service and would definitely recooment this app to others !!
DDeepak2126
Extremely disappointing and utterly pathetic service.
This was my very first booking with Tenzo, and honestly, I regret ever trusting this app. I booked and paid for a home cleaning service, ensured all the necessary details, including my address, were provided, and waited for the professional to arrive. The professional never showed up. Instead, my booking was cancelled with the excuse that they had tried calling me.
What exactly were they calling me for? The service was already booked and paid for, and all the required details were available. If there was something that genuinely needed clarification, the least they could have done was communicate properly instead of simply cancelling the booking.
And the worst part? They cancelled my paid service and didn’t even refund my money. So I’m left without the service I paid for and without my money. Is this how Tenzo treats its customers?
What makes this even more disappointing is that I had actually referred other people to this app and helped bring them potential customers, trusting that Tenzo was a service worth recommending. This experience has completely destroyed that trust.
A company that takes payment upfront, fails to deliver the service, cancels the booking on the basis of an alleged missed call, and then withholds the customer’s money demonstrates an appalling lack of professionalism and accountability.
Tenzo has failed me at the very first interaction. I wouldn’t recommend this app to anyone based on this experience. Why should customers trust a platform that cannot fulfil a basic paid booking or even process a refund when the service provider fails to show up?
Absolutely unacceptable. I expect my full refund immediately, along with an explanation for this irresponsible handling of my booking. You haven’t just lost a customer; you’ve lost someone who was actively recommending your platform to others.
What exactly were they calling me for? The service was already booked and paid for, and all the required details were available. If there was something that genuinely needed clarification, the least they could have done was communicate properly instead of simply cancelling the booking.
And the worst part? They cancelled my paid service and didn’t even refund my money. So I’m left without the service I paid for and without my money. Is this how Tenzo treats its customers?
What makes this even more disappointing is that I had actually referred other people to this app and helped bring them potential customers, trusting that Tenzo was a service worth recommending. This experience has completely destroyed that trust.
A company that takes payment upfront, fails to deliver the service, cancels the booking on the basis of an alleged missed call, and then withholds the customer’s money demonstrates an appalling lack of professionalism and accountability.
Tenzo has failed me at the very first interaction. I wouldn’t recommend this app to anyone based on this experience. Why should customers trust a platform that cannot fulfil a basic paid booking or even process a refund when the service provider fails to show up?
Absolutely unacceptable. I expect my full refund immediately, along with an explanation for this irresponsible handling of my booking. You haven’t just lost a customer; you’ve lost someone who was actively recommending your platform to others.
Show more
Nnidraina
Satisfactory
What I liked most about Tenzo was the expert who visited my home. She was friendly, respectful, and professional throughout the service. Sometimes the way a person treats you makes the whole experience much better, and that was the case here. The work was also done well. I had a pleasant experience and would recommend Tenzo.
Show more
VVickyneel
