Mystery tour
It told me to go to go to App Store, which I did. Thereafter nothing! No idea if I have successfully updated or not. Waste of time!
No electronic receipts
For in store purchases they are pushing customers towards not giving a paper receipt. But they don't currently have electronic receipts in the app after scanning your clubcard. In this day and age this is behind the times.
App crashes constantly
App on iPad and fully up to date constantly crashes probably up to 5 times during use of probably half an hour.
I can see me going back to the website to shop rather then put up with this for much longer
I can see me going back to the website to shop rather then put up with this for much longer
App crashes
App crashes several times on every shop (iPad). When you return to the App, you’re taken to the top of your favourite list so then have to scroll for ages to reach where you were before the crash. This has been happening every shop for several months.
Update list / Replace list
Why do you ask me this every damn time I open the list? If I wanted to replace it, I could just press the bin icon once it’s open.
Users risk wiping their whole list accidentally with one wrong tap.
Users risk wiping their whole list accidentally with one wrong tap.
Smoochie
The new Apps doesn’t work properly it’s just hang when typing items and sometimes it’s just doing nothing,I shouldn’t have downloaded the updated the new version
Keeps on freezing
Was unable to complete an order today as the app kept on freezing. Restarting the app didn’t help.
Interface has gone downhill
Grid view has gone which makes it harder for me to review how much I am buying and how much is for the freezer/fridge etc. I’m considering switching to another supermarket to see if they have a better app and grid view it’s making it so difficult.
There’s also rarely more than a few types of bread available for some reason and often not a wide range of stock.
The market place stuff always appearing in searches is also super annoying as well.
There’s also rarely more than a few types of bread available for some reason and often not a wide range of stock.
The market place stuff always appearing in searches is also super annoying as well.
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Mrs Margaret Bannerman
I would like to place a order but somethings wrong
Buggy and freezes
Not sure if Tesco have a new IT team but the app has gone downhill in last 2 months.
Freezes, “was this you? “ emails, spinning when trying to access certain sections, “something went wrong “when using checkout. Sort it out please.
Freezes, “was this you? “ emails, spinning when trying to access certain sections, “something went wrong “when using checkout. Sort it out please.
Are you vibe coding the app now?
The app has turned from ok to unacceptable, frozen every 5 seconds, how did you break it so badly?
Poor company
Poor company, poor service. Best to go elsewhere
So slow!!
The app has all the features you’d expect and in that regard it’s good. However, my wife and I find it slow to the point of being unusable! The performance of this app is shocking. It’s works fine for a few mins - searching, adding to basket, and 3 or 4 items in it just slows to a crawl. The interface lags, it doesn’t respond and by the time it’s caught up the search bar is full of whatever you’ve just attempted to type. Fortunately it gives up and crashes and the performance goes back to being ok again. That’s sarcasm. It crashed 4 times this morning and used up almost 50% battery before I gave up. We spend every week swearing at this app so I’m going to Sainsbury’s now… good riddance!
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Something’s not right
For weeks now the app displays a “Something’s not right” message when I checkout, but the order has gone through. Often though, several items that I just added are missing from the confirmed order. Logging out and in again doesn’t help. Removing and reinstalling the app doesn’t help. I’ll switch to the website for a bit and see if that’s any better.
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Customer
I love Tesco , shopping is easy and affordable.
Becoming unusable
Have a 16 Pro Max and yet as of recently the apps become almost completely unusable. Every shop the UI gets slower and slower until it stops responding completely and I have to kill and restart it. Now every shop involves at least 2 - 3 app restarts just to get through it.
Awful Performance
The single worst performing app on my phone. Constant crashing, unresponsive, scrolling is chopping and inconsistent, buttons rarely work first time. I don’t know if it’s a memory management or network issue but it’s hardly a resource intensive app. Always faster to just use a web browser, and it’s been like this for months, this needs a proper rebuild asap!
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Best retailer in the UK
I find Tesco the best company to use for the day to day shoppings and insurance. Great application, easy to access, just satisfied
Used to be better
App no longer organises favourites into sensible categories, e.g there is salad in between different banana products.
Grid view gone
Where has grid view gone for the basket? It used to be so helpful…