Customer service
Unfortunately, my experience with this bank has been very disappointing. They have not been helpful or transparent when it comes to providing customers with clear information. The lack of professionalism and quality customer service makes banking with them feel frustrating rather than supportive. As a customer, I expected much better communication and assistance
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Lumey
Muy buena aplicación fácil de usar se entiende muy bien
Left me hanging
Have a recurring issue with my card. Contacted the bank on Friday, they messaged me back saying they would look into it and then left me hanging over the weekend. Now I can’t pay my bill. Thanks Texas bank. You make this disabled guys life harder.
Easy Money
Hassle free transfers and deposits. Saves me time from having to stop what I’m doing and head to town to drop off deposits or transfer money to other in house accounts. Absolutely love it!
Best bank!
The easiest mobile bank app to use. And the best bank to bank with.
Long time customer
Love the app. Love TXBNK. Especially Rita at the Camp Bowie branch.
Easy peasy lemon squeezy
App is easy to use and the bank is trustworthy. With a friendly staff, what more can you ask for?
Very easy to use
This app has been easy to use from the get go, I appreciate the ease with which I can pay our mortgage! I wish that there was a receipt sent to me for each time I pay. But other than that, easy to use. And I appreciate I can always get someone pretty quick through email.
I see the work y’all do and I appreciate it!
J.M.
I see the work y’all do and I appreciate it!
J.M.
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It's fine on iPhone but iPad
App works fine on my phone but on my iPad whenever I want to make a transfer the keyboard doesn't appear please fix this
Does update at opening
About half the time the app works ok. The other times open right. You get an error message saying can’t update and the info is one day old. This has happened before and I’ve talked to people at the bank. It will start working for a few days or weeks, then right back to error message. Need better IT.
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Customer
Best bank in Texas great experience and best customer service
5 stars
Thank you Texas Bank for being there for me in a pickle. 5 stars for Texas Bank of Weatherford Texas y’all rock!
Love the convenience
Being able to keep an eye on our transactions, balances, make our mortgage payment, move money from one account to another, and even deposit checks is a huge time saver
No puedo bajar la aplicación
Es un problema no puedo bajar la aplicación actual trato de bajarla y es inútil tendré que ir al banco para que me ayuden esta actualización no es buena
Horrible customer feedback.
Was the weekend card was locked out. Couldn’t reach anyone. Wasn’t able to take my kids to the skating ring not even to go eat. Thanks alot Texas bank. I’ll be swapping banks asap.!
Customer of 10+ years
App is easy to use, and normally always up to date. I appreciate the ease of transferring money from one of my accounts to the other.
Excellent
This app is an excellent resource to be able to view your account and process numerous different banking activities with the swipe of a finger! Awesome resource!
Not an upgrade
The new Texas Bank app is not an upgrade. You are required to go to a second page just to select the account you wish to view. The opening page has info. on all your accounts. Misleading/Not helpful. Not sure what was wrong either their original opp.
SJJ
IPhone banking for older folks like me is a blessing. I know in a matter of seconds when monies are taken form my account and can check if I approve are not. The folks at Texas Bank Bangs Texas are the best . “Pros”
Mobil deposit
Poor. Not enough explanation on how to
