Terrible App
Response from developer
Hello! You're right to be upset, and we're sorry. This was a setup error on our side, not anything you did. It's now fixed: just fully close and reopen the app (no update needed) and it should work. If anything's still off, email us and we'll sort it out for you. Thank you for giving us a try, and we'd be grateful for the chance to win you over.
Ugh!
Response from developer
Hey, sorry about this. We couldn’t identify the issue from your message. Could you contact us at support@textscape.app or describe what exactly didn’t work? We’ll fix it quickly.
Not useful
need to pay for app that does something I can do for free
Response from developer
Hello! Thanks for your feedback. The app does more than screenshots — you can also import chats from videos, and even easier, use our macOS app to automatically import messages. This saves a lot of time compared to manual methods. If you’d like, we can guide you through the fastest setup via Settings.
Inaccurate data
Response from developer
Hello! Thanks for reporting this. The timestamp issue you mentioned has been fixed in recent updates. Please update to the latest version and try again. If you still notice anything incorrect, contact us via Settings and we will help you resolve it quickly.
The timestamps are messed up
Response from developer
Hello! Thanks for the feedback. You are right, correct timestamps are essential. This can happen if a chat uses a custom background during import. We are constantly improving reliability in new updates. Please contact us from Settings and we will help you import correctly.
Good app
Response from developer
Hello! Thank you so much for the kind review 🙌 We’re glad the app helped you save important chats. If you ever need help or have suggestions, feel free to reach out. Thanks again for your support!
Don’t buy this!!
Huge waste of money and time. Do not buy!!
Response from developer
Hello! Thank you for your feedback, and we’re sorry for the frustration you experienced. Please make sure that timestamps are enabled and visible when importing messages, as this can affect the export results. We’ve already improved reliability in newer versions and continue working on further fixes. If you need any assistance, please contact support via the app’s Settings section.