The AA User Reviews

The AA
The AA
Automobile Association Developments Limited

Customer Experience

Positive experience70.2% of reviews
Neutral3.2% of reviews
Negative experience26.6% of reviews

~ Based on 248 written reviews from the US App Store.

Is The AA Safe?

The AA appears safe based on user ratings. AppsHunter Safety Score for The AA is 96/100.

This assessment is based on 143,675 user ratings, with an App Store average of 4.8/5.

Is The AA Legit?

The AA appears to be a legitimate app. AppsHunter Legitimacy Score for The AA is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy to use

With the app reporting a breakdown is at your finger tips

Easy to use

When ever we use the app it makes process so easy….no more miscommunication

AA rock

I’m baffled why everyone with a vehicle, old enough to require an MOT, don’t have AA cover, I could spend hours on my soapbox telling people that AA is a no brainer.

M Cooke

This service is excellent the drivers are well mannered and friendly

5 star service

Very easy to use

Mrs Carol Fletcher

Really good and helpful

Notification symbol

Will not clear despite MOT etc up to date

Logging me out

VERY frustrating keeps logging me out doesn’t accept my password. Reset the password. Use a password that’s from the key password doesn’t accept it. Try to use my own password still doesn’t accept it unable to log back in.

Call out to home

Absolutely excellent response from the app so easy to complete will update once recovery has been done

Reporting a breakdown

Taken straight to app which found my details available and app found vehicle location very quickly. Typed in a quick description . And immediately informed of service vehicle on its way and how to track progress.

Vw caddy

Wesley was excellent

App review

App really user friendly easy to set up and use ready with in minutes for call out

Tyre

Always very reliable and good service easy to use and communicate timings are accurate and good coms with customers

Perfect. Peace. Of mind

Excellent. Service. From. AA. Gives. Me. Perfect. Pease. Of. Mind. 37. Years. With. You. The. Longer. I’m. With. You. The. Better. It. Gets. You. Are. Simply. The. Best. Thank. You. So. Much. Bob. Sherlock

Mark Ramsden

I ment to do 5 stars.

Good for reporting breakdown, but track rescue not working

I reported to breakdown and the experience was very clear and straightforward. However, when I went to check the progress with the track rescue button, nothing happened. So it led to anxiety about whether the breakdown was still in progress. App support link just go straight to the AA website.

AA

Need to make it easier to navigate the app

Breakdown

Very quick and easy to get assistance

Always excellent!

The AA always come through. The app is great and their service is second to none. I would not trust any other breakdown company for me or my family.

Ms

Using the app was less stressful and much faster.