The AA User Reviews

The AA
The AA
Automobile Association Developments Limited

Customer Experience

Positive experience71.9% of reviews
Neutral3.5% of reviews
Negative experience24.6% of reviews

~ Based on 317 written reviews from the US App Store.

Is The AA Safe?

The AA appears safe based on user ratings. AppsHunter Safety Score for The AA is 96/100.

This assessment is based on 143,675 user ratings, with an App Store average of 4.8/5.

Is The AA Legit?

The AA appears to be a legitimate app. AppsHunter Legitimacy Score for The AA is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Screen loading lockups

I think the app is ok at the moment all my vehicle details are in place but I have had a few screen lockups when trying to update my details and had to restart my phone on a few occasions to get the app updated which was very frustrating and hope it doesn’t lock when I am in need of help.

Bad service

I’m not happy with AA service because they make me to wait 8 hours on the road

Flat battery

Easy to report and time given, they explained to me as I’m at home the time may change which is good to know and I’m not left in the dark, I used to be with the RAC but the AA is by far a much better service👍

Best breakdown service

I can’t fault AA as they’ve been absolutely amazing and been there not only for my personal car but also my business van too! I would highly recommend them if you’re looking for a good reliable breakdown service.

Awful

App does not update . Left for 7 hours stranded

Easy to use

Took 2 mins to sign up - it found my bank account membership - help on way in under 10 mins.

Good

Good advice on the way to get the job done

Reporting a problem

Initial report was so easy with the app and navigating straight to the problem in hand.

First time using app

The app is great , easy to use and report ,just waiting now for turn out .

Great job

The AA operative was most helpful and knowledgeable about this issue cannot fault him for being a great guy

Cannot phone, cannot get Quote online

I have spent one hour waiting on phone, I was cut off. 30 mins online with agent cut off. No quote available online to change a car. Appalling service.

Fantastic app

I love the route planner and the help function

Great App

This app is so much easier to use. Fab Stuff 🤩👍

Easy to use

Easy to use and great to be able to track live

Flat tyres

Report was easy and straightforward

Siva Sivapalan

First time I have used this app and I came across it accidentally as I was looking for a contact number via my online banking link .

I found it quite easy to set an account up and report the breakdown. I am also glad that I didn’t have to have a long chat with an Ai bot.

breakdown

easy to use app

Breakdown

Great service and easy to use

Breakdown

Prompt and on time sorted very quick great service

Easy to use

Simple and easy to use to report my breakdown.