The AA User Reviews

The AA
The AA
Automobile Association Developments Limited

Top reviews

Simplicity arbutus best

Logged into the app 2 mins later all done

Absolutely unusable

Totally useless and waste of time . Unfortunately not able to communicate one word

Breakdown

So easy to report and gain assistance

SP

It’s just so super easy to use

Flat Battery

Had to call the AA on a Sunday 05/07/26 because of a flat battery, the chap that came (didn’t get he’s name) was so helpful and informative on what I had to do once he had got the car going. Thank you so much.

Super easy and fast to use

Easy and fast to use. With the location as well u don’t have to explain where u are as all appears

Disabled life saver

The service is now unbelievably good. Clever use of technology and great communication

Easy to use

App was friendly to use would recommend

Mr Chilton

Easy to use and fast response on time and updates.

Broken

It simply doesn’t work. No need to add anymore.

Ken Plumb

Absolutely AA Plus service witch has come to my rescue many times over the years and i recommend it to anyone

Thanks for all your Help

Using AA app

Downloaded app very quickly and managed to report my breakdown very easily.
Estimated time for recovery was instant. Thanks

Excellent App

The app is very well put together making the process super easy and efficient

App able to see both breakdown and insurance

Can’t see both breakdown vis my bank with and my AA insurance on the same app I was told I can’t do

The offers

The offers never work

Breaking down

I just broke down on the m25 and the guys where with me within a hour and half and recovered me safely home … the driver who recovered me was really great at his job and a pleasure to talk to on the way home .. thanks I’m extremely grateful Daniel

MA

The driver was so polite and helpful throughout.

Slow service

Delayed but sorted

Break down app

What an excellent app, easy to use and really well structured to make reporting a breakdown simple and stress free!

Sticks and frustrating

Has to be the worst app ever. I’ve never been able to complete any action with this app. I’ve been trying to book an MOT and service but I’m unable to scroll down the page and the request just wouldn’t go through.
Very poor!