The AA User Reviews

The AA
The AA
Automobile Association Developments Limited

Customer Experience

Positive experience71.4% of reviews
Neutral3.1% of reviews
Negative experience25.4% of reviews

~ Based on 287 written reviews from the US App Store.

Is The AA Safe?

The AA appears safe based on user ratings. AppsHunter Safety Score for The AA is 96/100.

This assessment is based on 143,675 user ratings, with an App Store average of 4.8/5.

Is The AA Legit?

The AA appears to be a legitimate app. AppsHunter Legitimacy Score for The AA is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Breakdown vehicle

Easy to report break down on AA app.

Simple app to use.

Had to call the AA out for a flat battery problem. Used the AA app - took literally two minutes to log the call-out. Very simple to use. Provided an estimated patrol arrival time of under 45 minutes. All very clear.

Quick and straightforward

Using the app is rather quick

Easy to report breakdown

The AA have updated the app to inform you when you need a car service, MOT and renew insurance.

Not working since recent update

App not working anymore since last update
Logged into app, says getting details and then goes back to login screen

Battery

Hi thanks for your very quick response feeling very safe and valued

Told not to use app

Wanted to just update my policy to add volunteer work, which should have been free, I was told not to use the app, as it wasn’t reliable. Anyway still got charged ;(

Mr

Very poor site seen much better

Sunshine

So easy to set up and use.

AA site

The app is too temperamental and difficult to navigate

Roadside assistance

So far well informed

Ah-mazing

Great app, worth downloading.

Gonçalo caldeira

Very good thanks

The AAAA

I am very happy with the AA
I find it very helpful when I need fuel etc.

RIP off

Why do you give deals to non members we have been members for 49 years yet you want to charge me nearly double what a non member gets offered no customer loyalty = no brand loyalty from me or existing customers

As app

Great to use and keep up to date with relevant information

Mr

Superb

Address dB

A solid app, but update of postal address dB is way behind. My new build address not in the system to choose from, and no manual option to enter it!

So easy to use

Excellent app, so easy to use and brilliant integration with the Halifax banking app.

App does not link

All working now 👌!