The Authenticator‎ App User Reviews

Customer Experience

Positive experience48.1% of reviews
Neutral3.7% of reviews
Negative experience48.1% of reviews

~ Based on 108 written reviews from the US App Store.

What users say

Is The Authenticator‎ App Safe?

The Authenticator‎ App appears safe based on user ratings. AppsHunter Safety Score for The Authenticator‎ App is 90/100.

This assessment is based on 2,622 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.1% of ratings point to a safe experience
4.1% of ratings suggest some concerns
7.8% of ratings point to a risky experience

~ Based on 2,622 App Store ratings for The Authenticator‎ App.

Is The Authenticator‎ App Legit?

The Authenticator‎ App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for The Authenticator‎ App is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Extortion scam

The app will work at first so you set up the authentication, but then they lock you out and ask for money!

Is this App HACKED

I used it for authenticating my messenger and now it says DEBUG everytime I download it ! Its full of adds!!!

It does nothing.

So this app is amazing at making you follow about five steps; you open the app, click the red continue button a couple times, say no to a subscription to god knows what, watch an ad, and then do absolutely nothing until you close the app. If you thought it was a phone freeze, it wasn’t… you’ll do the same five steps over and over. The app overall does nothing unless you blindly pay for the subscription. Have fun :)
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Authenticator

Horrible. How do I delete this app?

Subscription scam

App isn’t Steam authentication. Additionally they charge you $6.99 A WEEK! Ready to have $364 removed yearly? False advertising.

Trash

Just does not work

Weird

Appeared on my phone but I didn’t install it. So taking it off.

This is a scam, should not be here

This is a scam is not Microsoft Authenticator

Shows STEAM in app advertising, but not associated with Valve

I’m very worried this is a scam app. Misspelled words in description. Reference to Steam (and using their logo) with no clear business connection to Valve Software.
I’m deleting this app immediately.

SCAM. Please ban this from the App Store

This app should not be allowed on the App Store. When searching the App Store for “Microsoft Authenticator”, this should not appear above the genuine app in results.

stupid update erased my saved.

i used this app to secure my accounts but because of its stupid new version it got rid of my saved accounts so now i cant log into any of them. do not recommend, thanks.

Authentication

This app doesn’t work ads are lies

Response from developer

Hello! Your feedback is crucial for us to improve the application, so please be assured that we will review the issues you have experienced as soon as possible. However, please consider changing your rating to a higher one, supporting us to further develop the application properly.

after an update they erase all

all my 2fa were gonna i have to go crazy trying to save my accounts

Terrible.

I've had problem after problem with this app. After turning off the app and settings on a social media account I was locked out of my accounts. The new "update" has more bugs than before. Most of the time I can't get past the passcode screen into actual app!! Definitely preferred the older version.

Response from developer

Hello! Our goal is to fix possible deficiencies and malfunctions, so would you be so kind as to explain the problem in more detail? We will review it as soon as possible, but consider improving your rating. We would be very grateful for your support.

garbage

THE APP DOESNT EVEN OPEN ANYMORE HELLO?!?!

Dishonest trash

Why do I have to pay for an Authenticator app when there are tons of free ones available online? This is a cheap and petty money grab. If they truly cared about account security and the well-being of their users they would allow the use of one of the other common 2FA apps out there. Trashy and greedy tactics by Valve.
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Didn’t work at all still charged even after cancellation

It didn’t work or I wasnt able to use it correctly one. I cancel it yet still even tho unused and the card canceled I was still charged.

Garbage

All the authentication apps are to high Jack your personal info. Stop using them and Andy company saying that you have to. Stand up foe yourself.

Worthless app

Don’t download it. It won’t work unless you subscribe to it and even when you do it still won’t connect you to what you want/need for the codes. Worthless app, worthless security system. DONT GET IT!!!

Chase the Microsoft tail that wiggles

I am now going through my second hour of chasing my tail to retrieve my Hotmail account. Naturally, I have to unscramble what Microsoft has gotten incorrect. Including my birthdate with the stuff they’ve sent me. This is after they have tried to get me to change from Hotmail to Outlook to edge to one other one but I can’t remember which one it is, I should’ve changed to Gmail along time ago. Hold your hat because Microsoft will change it still again. I call it the edge of the abyss.
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