The Authenticator‎ App User Reviews

Name: The Authenticator‎ App
Rating: 4.5 (2618 reviews)

The Authenticator‎ App

Deep Blue Labs Limited

🔧 Utilities

📊 Productivity

Customer Experience

Positive experience52.0% of reviews

Neutral4.1% of reviews

Negative experience43.9% of reviews

~ Based on 123 written reviews from the US App Store.

What users say

Summarized from real user reviews of The Authenticator‎ App. Based on 2.6K reviews and a 4.5/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Productivity app.

Positive things

👍Quick and easy
🔒Provides an extra layer of security
💡Helpful app

Negative things

🐛Bugs and glitches
💰Expensive subscription
🚫Misleading or deceptive app
🔄Issues with account/data loss after updates
🙅‍♀️Difficult to cancel subscription

Is The Authenticator‎ App Safe?

The Authenticator‎ App appears safe based on user ratings. AppsHunter Safety Score for The Authenticator‎ App is 90/100.

This assessment is based on 2,618 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.1% of ratings point to a safe experience

4.1% of ratings suggest some concerns

7.8% of ratings point to a risky experience

~ Based on 2,618 App Store ratings for The Authenticator‎ App.

Is The Authenticator‎ App Legit?

The Authenticator‎ App appears to be a legitimate app. AppsHunter Legitimacy Score for The Authenticator‎ App is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Péssimo aplicativo!!

Pelo amor de deus, galera! Não instalem de vcs não quiserem perder a conta, o aplicativo só dá códigos irreais, e que não vão funcionar, além de ser uma b0sta, você ainda precisa pagar pra ter ela.. inacreditável

gatinhosb

10 months ago

Response from developer

Hello. Thank you for your feedback regarding our subscription model. We understand your perspective on the types of plans we offer. Our goal is to provide a structure that allows us to continuously support the app, develop new features, and deliver a high-quality experience. We are always reviewing our subscription offerings, and we will certainly take your comments into consideration for future planning. We appreciate you sharing your thoughts.

Extortion scam

The app will work at first so you set up the authentication, but then they lock you out and ask for money!

Z3LD

a year ago

Is this App HACKED

I used it for authenticating my messenger and now it says DEBUG everytime I download it ! Its full of adds!!!

JennyBe3

a year ago

It does nothing.

So this app is amazing at making you follow about five steps; you open the app, click the red continue button a couple times, say no to a subscription to god knows what, watch an ad, and then do absolutely nothing until you close the app. If you thought it was a phone freeze, it wasn’t… you’ll do the same five steps over and over. The app overall does nothing unless you blindly pay for the subscription. Have fun :)

William tipping

2 years ago

Authenticator

Horrible. How do I delete this app?

not pn yourlife

2 years ago

Subscription scam

App isn’t Steam authentication. Additionally they charge you $6.99 A WEEK! Ready to have $364 removed yearly? False advertising.

WinterEmpress

2 years ago

Trash

Just does not work

Jackson574

2 years ago

Weird

Appeared on my phone but I didn’t install it. So taking it off.

Cgjbxdhn vh

2 years ago

This is a scam, should not be here

This is a scam is not Microsoft Authenticator

Marla213

2 years ago

Response from developer

We're sorry you didn't like the app to the point of giving it such a bad score, but why? We are constantly working to improve it, so feel free to tell us what you would change and consider raising your score. Thank you very much for your feedback.

Shows STEAM in app advertising, but not associated with Valve

I’m very worried this is a scam app. Misspelled words in description. Reference to Steam (and using their logo) with no clear business connection to Valve Software.
I’m deleting this app immediately.

i1patrick

2 years ago

SCAM. Please ban this from the App Store

This app should not be allowed on the App Store. When searching the App Store for “Microsoft Authenticator”, this should not appear above the genuine app in results.

peterwub

2 years ago

Response from developer

Hi! Your feedback is crucial for us to improve the app, so please be assured that we will review the issues you have experienced as soon as possible. However, please consider changing your score to a higher one, supporting us to further develop the app properly.

stupid update erased my saved.

i used this app to secure my accounts but because of its stupid new version it got rid of my saved accounts so now i cant log into any of them. do not recommend, thanks.

breeannabarwise

2 years ago

Authentication

This app doesn’t work ads are lies

1234Jake4321

2 years ago

Response from developer

Hello! Your feedback is crucial for us to improve the application, so please be assured that we will review the issues you have experienced as soon as possible. However, please consider changing your rating to a higher one, supporting us to further develop the application properly.

after an update they erase all

all my 2fa were gonna i have to go crazy trying to save my accounts

RCbarber

2 years ago

Terrible.

I've had problem after problem with this app. After turning off the app and settings on a social media account I was locked out of my accounts. The new "update" has more bugs than before. Most of the time I can't get past the passcode screen into actual app!! Definitely preferred the older version.

:):):(:(:

2 years ago

Response from developer

Hello! Our goal is to fix possible deficiencies and malfunctions, so would you be so kind as to explain the problem in more detail? We will review it as soon as possible, but consider improving your rating. We would be very grateful for your support.

garbage

THE APP DOESNT EVEN OPEN ANYMORE HELLO?!?!

frjend

2 years ago

Dishonest trash

Why do I have to pay for an Authenticator app when there are tons of free ones available online? This is a cheap and petty money grab. If they truly cared about account security and the well-being of their users they would allow the use of one of the other common 2FA apps out there. Trashy and greedy tactics by Valve.

SweSwirl

3 years ago

Didn’t work at all still charged even after cancellation

It didn’t work or I wasnt able to use it correctly one. I cancel it yet still even tho unused and the card canceled I was still charged.

Dperez4207

3 years ago

Garbage

All the authentication apps are to high Jack your personal info. Stop using them and Andy company saying that you have to. Stand up foe yourself.

HorribleAppAbsolutelySucks

3 years ago

Worthless app

Don’t download it. It won’t work unless you subscribe to it and even when you do it still won’t connect you to what you want/need for the codes. Worthless app, worthless security system. DONT GET IT!!!

Adicus44