Worked great but something changed
I have loved this app. I use it all the time. Suddenly it tells me that camera permissions have been turned off. I didn’t do this. It tells me to fix it on settings. I click the button and it takes me to a screen that says allow BoC to access these…camera is not one of the choices. I uninstalled the app and reinstalled it and tried again. No luck. I went to privacy on my phone in settings and then camera and there was no permission request from BoC to access the camera so there is no way to turn on the permissions. This app is next to worthless for me if I can’t do remote deposits. That’s the main reason I had it.
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Great App
Great update. Tons of new features.
New App
New app is great. Lots of features added recently.
Great new App update!
I see that there's been a different release for the bank app. It's such a great improvement compared with the old view in the previous application. Great job with the change. If you use this for you accounts you need to update.
Bugs Bugs Bugs
This new update has bugs in the app. One of the bugs is displaying the name of the container variable of the source code rather than the contents of the variable, which I would imagine is the name of the button you’re supposed to press. Another bug is the failure to display any accounts when you go to favorite and account. So this is definitely buggy for the time being.
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Horrible update
NOT mobile friendly. Really needs to be debugged before releasing.
Pop up screens do not scale to handheld devices and cannot be scrolled to view all information.
Pop up screens do not scale to handheld devices and cannot be scrolled to view all information.
“unable to process your request”
The app doesn’t let me log in a good majority of the time. It will just say “unable to process your request”. It is super frustrating when I am trying to access funds to transfer money. I never have this issue with other financial institutions mobile banking apps. I love the Bank of Commerce, otherwise, but the app needs some serious work.
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Not great!
Had the app for maybe 3 days and it wouldn’t allow me to access my account at all. Repeatedly said, we are sorry you don’t have access right now. Try again later. I tried repeatedly over two hours but nothing. Also tried the actual website but wouldn’t send me a code and it all worked fine in the morning on that day. No where did the bank say updating or working on issues or the system was down. Not great if you can’t access it.
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Glitchy
This app is just not good. I’ve had so many problems with it the past two years. I’ve had multiple times where I need to check my balance on the go and it just won’t log me in. I have Face ID and it never works. It scans my face and does nothing. It’s a bare minimum app that can’t even function. It’s honestly made me think about switching banks.
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Glitchy and not easy to login
Face ID does not work and regular login with I’d and password often does not work. I like the bank. Very underwhelmed with the app
Temperamental App
The App is great when it works. But multiple times a week it just doesn’t work, makes you sign in a different way (even when Face ID is active), etc.
All I need
Thanks BOC for the app and the ease of using. And a big THANK YOU for Zelle. It’s so easy to transfer and request money from friends and family. And it’s instantaneous, unlike a more popular app.
Works great
No complaints here! Well done.
Love the bank of commerce
I love the bank of Commerce app it is so simple to Maneuver through I give it 5 stars❤️
Easy to use
This app is easy to use.
Not available most of the time
This app works fine, when it works. 3 out of 5 times it says it can’t process my request, and that request is simply logging me in. Isn’t the idea to have banking on the go? Not so good if it can’t even log me in most of the time. This last upgrade was bad, prior to that I had no issues!
Super convenient & easy!
My life changed when I learned about People Pay. This app makes it super easy to pay my friends or family back. Love it! Thank you Bank of Commerce!
Banking on the go!
I love the ease of being able to access my accounts fast and easy. Easy to pay bills and transfer money!
Glad to have Touch ID
This is so much easier to use with Touch ID. I like the layout of things when I sign in.
Easy to use
Easy to use and set up I have the option of either Touch ID or a 4 digit passcode so I’m not putting my password every time . Love it .
