The Birmingham News User Reviews

Top reviews

Readership for the Modern Era

Great continuation of in-depth local journalism and a solid world view/current affairs reporting.

Just cause it is new don’t make it gooder

Open the app and yesterday’s paper greets you. Wow, what progress.

Confusing.

I’m really confused. Did The Lede go away? I liked that. I don’t get this at all. I thought the newspaper closed. Is this a the same thing?

Renew subscription

All I’m trying to do is renew my subscription. This crazy website is ridiculous! I can’t renew. It acts like my account has been canceled.

Account management

The news stories are interesting and well written. However, the support for managing ones account are clunky, difficult and primitive. These folks need to invest more resources to upgrade their account-management systems.

Reviews are for different app

LEDE has been out for less than a year but ratings are based on reviews that go back much further. How can you trust reviews if they are not relevant to the app? Was a subscriber to paper until it was cancelled. Everything moved to LEDE this year. The app is full of bugs. Says they don’t recognize my username - but they never hesitate to take my subscription fee from the bank. Local news is important but this app isn’t cutting the cake.
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Like it

I’m a big fan of this new format- easy to swipe and read

The Lede

I’m a big fan of the new format. Easy to read. Lots of local news. And like that I can get it easily on my iPad. Thank you for the update!

E edition

Great app

Keeps me up to date

I love having the Birmingham News app on my phone. It keeps me up to date and is so easy to use.

Generous and a Treat

Wanted to thank Birmingham News for their generosity in providing this free news coverage. I have appreciated it so much during this dangerous time with the pandemic. The extra fun activities for kids and their selection of puzzles in the paper is second to none. Thank you for providing this valuable and entertaining service during this time. I am grateful for this bright spot during the week!
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Clumsy

Clumsy, awkward, slow
Get better tech help!

Needs Work--a LOT of work!

Too often the only "news" displayed in the app is the daily comics. Very frustrating! And at least once ear week there is no download at all. The news app, in its current version, is not worth the bother. This needs to revert to the previous version until all the kinks have been worked out. We also lost the interactive crossword puzzle feature with this version.
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Someone please save Birmingham

Once again the Birmingham area is forced to deal with an incompetent company providing a horrible way to get local news and information. This app is hard to maneuver, crashes, and the information is a day late. Why can't I just get a paper like experience digitally? I wish some company would come in with a daily local paper and publish it seven days a week...HELP! SOS!
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Updated app confusing to use and crashes

Once again The Birmingham News has introduced a new version of its digital paper app and unleashed a useless app.

The app is very hard to navigate. It should allow you to move from one section to another and back again, but once you try and go to back to a previous section, the section is blank.

If there is an embedded YouTube video as part of a story, it dominates the screen with no way to minimize or eliminate it.

Come on Birmingham News, can't we get an app that works well?
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Zero stars

Because I live in this town, and don't want to recycle a paper, I keep my subscription current hoping the company will fix the app. The Bham News needs to do the right thing and credit existing subscribers whenever they do fix this app or create a new one. This is fraud. It should be reported. The saddest part is that the technology exists for this app to work, but The Bham News can't seem to harness the wherewithal to engage this issue.
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Can not login

App doesn't recognize subscribers. Cannot login. Error message states User name not in database. Must download ebook version to view.

Let me tell ya

WORTHLESS!
USELESS!
BIRMINGHAM NEWS

Emailed 100 times about this app and no response.

Doesn't work

The app will not let me sign in...it says my login info is incorrect, but it isn't. I can log in on my computer so it is definitely the app. I have emailed the News asking for help but never got a response. The app used to work well but if I can't log into my account it is just worthless...no stars for this app. Please get this fixed!!!
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Birmingham News App

This App is terrible. Will not stay open constantly drops. I want my money back.
I want to give it zero stars but it forces me to give it one. Hope the BNews staff realizes people will not continue to subscribe if the
App does not function.