The Blink User Reviews

The Blink
The Blink
CAPITAL BANK OF JORDAN

Customer Experience

Positive experience28.1% of reviews
Neutral3.1% of reviews
Negative experience68.8% of reviews

~ Based on 32 written reviews from the US App Store.

Is The Blink Safe?

The Blink appears mostly safe based on user ratings. AppsHunter Safety Score for The Blink is 80/100.

This assessment is based on 137 user ratings, with an App Store average of 4.1/5.

Safety Analysis

76.6% of ratings point to a safe experience
2.9% of ratings suggest some concerns
20.4% of ratings point to a risky experience

~ Based on 137 App Store ratings for The Blink.

Is The Blink Legit?

The Blink appears legitimate, with a few gaps. AppsHunter Legitimacy Score for The Blink is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

أسوء بنك تعاملت معه في مشاكل تقنية كثير

تاخير حوالات رواتب

The best banking application with an amazing customer experience 👌👏

The best banking application with an amazing customer experience 👌👏

Trash

The worst bank and fen-tech app you could ever use in your life. I recommend to stay away from this app and their financial or customer service department. If you like to waste hours and days of your life trying to resolve an accounting error with lazy incompetent personal.

They returned cash back on the yellow card

They returned cash back on the yellow card

Services

I am absolutely amazed by the performance, it gives such an easy application and software developed for easy access and transfers on top of that customer service is top-notch which is phenomenal
I love how it is organised and lively in colour
Gives life to it
I recommend everyone to give it a shot :)
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Wonderful app

Amazing app and amazing service ❤️

Best bank in the town

🌟🌟🌟🌟🌟

Bad

It keeps crash..
Every week i have to reinstall it

Comprehensive and user friendly

As per the title, this is one of the most banking apps I use, very easy and functional.
BLINK bank itself is a very impressive concept and a very welcome easy cloud banking service.

Amazing!

It’s a great app.

Totally broken

I signed up for Blink around March 2022, it’s been a year and 2 months and from the start there’s been issues that they couldn’t fix even a year after release. Them being:

1: Cardless withdrawals can’t be done (they never send an OTP)

2: Biometric authentication doesn’t work every time and sometimes it doesn’t even show up.

3: Customer support can be lacking from time to time.

Matter of fact, it’s actually gotten worse since release with issues such as:

1: They never issue or deliver their cards anymore, I requested a card two times since I lost the original (One time in June 2022 and the other in February 2023) Aramex never got back and the customer service isn’t helpful.

2: Red card apps have been closed for about a year.

3: They take cash from your account at times because you’ve done some “international transactions” in the past (basically paying online)

Lackluster service. Either open a regular Capital Bank account or search for better alternatives. Blink is probably dead and it will only get worse as time goes on.
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Signing up is the only feature that works

After trying this app for about a year now, its still buggy, you cant send your own money to another account ( through normal transactions or CliQ), my card was requested months ago not delivered until now. I cant withdraw my money!!! This is not acceptable for such a big bank.

Cool UI

Awesome app with cool UI and interface!

The app

It’s very bad

Worked from first time

Hello, I downloaded the app and went through the steps, simple and straight forward. It read my National ID (front and banck) without and issue, it asked for my selfie, I tried a lot to give it a picture but it did not accept it, so I did a selfie and Voila: I have an IBAN number. I transferred some money into the account from my other bank. Looking forward to start using Blink in my daily transactions. Well done…
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اسواء معاملة (تطبيق من علي اكسبرس)

طبعا التواصل عن طريق الشات من اسواء ما يكون بطولوا كثير ليردوا و ردودهم فيها استهزاء و تحدي

من ١٨/١ مسجل و عاساس يومين بتكون عندي البطاقة
طبعا اول فترة اتهموا ارامكس انهم تاخروا
و بعدين صار مشكلة و خلال هالاسبوع بتكون البطاقة عندك و هيك ضحك على العملاء و استهزاء اشهر

طبعا التطبيق الفيس اي دي ما بشتغل فيه
و التواصل عبر الاتصال عن طريق التطبيق ما بشتغل بس منظر
و دعايتهم انو ٢٤/٧
يعني كابيتال بنك كان لازم يسلم هالمشروع برايي لحدا عندو خبرة بهالمجال
تطبيق بنك الاتحاد و البنك العربي ممتازين ليش هاد هيك ما بعرف
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Worst customer support.

Stay away from this neobank, it’s incredibly inefficient, their app is a joke and full of bugs. In trying to be modern and flashy it has a failing UX.
I had an issue since two months and they are still working on solving it.

Dear blink

My card didn't delivered until now i opened my account more than 3 weeks and i try hard to call your number and no response

بعطيه -٨ من ١٠

يعني انبسطنا وحكينا تطبيق ممتاز وخاصه في هل وقت الي سوق العملات الرقميه فيه نشط في كل العالم .. يحتاج الواحد لهيك بطاقه الفكره جدا رائعه وممتازه ولكن التطبيق جدا فاشل وبده شغل كثير كثير كثير لحتى ينافس يعني لو ما نزلتو التطبيق وهو لسى مش مكتمل افضل . بل نسبه الي خلاص تجربه وكانت فاشله بكل معنى الكلمه حتى تلفون ما في ايميل ما بردو بقدر احكي انه تطبيق SCAM .
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Technical issue

The idea of blink is just great, but unfortunately it needs a lot of improvements. I dont think launching the app now is good a idea since it needs a lot of work and a lot of features are *coming soon*. They always say get you credit card in minutes, its been 14 days with “technical issue” i think its huge problem when it takes more than 2 weeks to resolve. I have never had an account with capital account but after this i will make sure i never do! Technical issues and weak customer service is a huge red flag for banking.
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