Impossible to navigate
This app is really hard to navigate. We pay for an electronic subscription but it is so hard to find what we want using the app, we are about to cancel that subscription. Seriously— it’s even hard to find obituaries! Who on earth designed this app??
Response from developer
We are sorry for the experience you had with your digital account. Please contact us at customeservice@mcclatchy.com with your contact information as we would like the opportunity to assist you. Thanks, Customer Care
Connection sporadic
Every few days the app just won’t open. Very frustrating. I tried to access using iPhone and iPad and no luck. When I finally can have app open I have no clue what made that happen. When it is usable I like the format.
Response from developer
We are sorry for the experience you have had with the app. This should not be happening. If the issue continues, take a video or screenshots and email them to mobile-team@mcclatchyinteractive.com for further assistance so we can help resolve it. Thank you for your feedback.
Stories close by themselves while scrolling & SLOW
You’ll be in the middle of scrolling to read a story, and without your thumb/finger anywhere near the screen the story will suddenly close. Open again, scroll down to where you left off reading, and it does it again. Don’t have this problem with any other news apps (6 or more).
Also, opening splash screen is longer than any other app on my phone.
Also, opening splash screen is longer than any other app on my phone.
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Response from developer
Delete and reinstall the app, this should resolve the loading issue. If the problem continues, please take screenshots or video recording and email them to mobileteam@mcclatchyinteractive.com for assistance.
Works well
Nice features, works well!
Response from developer
Thank you for your feedback and supporting local journalism.
used to be great, now won’t load at all
Not sure how I’m supposed to read the paper online when the app crashes and won’t start up at all. Initially it was intermittent, then I could get it to work by closing other apps, and now it doesn’t work at all. It’s been going on way too long…
Response from developer
Try clearing the cache on the app and then delete and reinstall, this should resolve the loading issue.
Impossible to open!
The app has become impossible! It crashes 9 out of 10 times I try to open on my iPad!
Response from developer
Try clearing the cache on the app and then delete and reinstall, this should resolve the issue.
Crashes
This latest version of the App crashes at least once a week and the paper is not accessible!!! Aargh!!!
Response from developer
We are aware of an issue affecting the app, and will update you here when the issue is resolved.
Disappointed in new update
I have been using the CDT app for one reason only - the obituaries. I do not subscribe to the newspaper. Since the new update to the app I can no longer find a way to access the obituaries.
Annoying
The feature photos are just links to ads. I have to reset the font size daily to read the page version even though I set it in preferences. Many articles are yesterday’s news from The NY Times, Spotlight PA, and others. The comics are low resolution..
This app is really poor
I finally gave up on home delivery because it was so outrageously expensive at $1200+/year. I've been trying to use this app for a few days now. It constantly shifts from the text of an article to the picture/video at the top. It is extremely slow on my iPad. I don't understand why there has to be ads on a service I am paying for. Still looking for an alternative.
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Response from developer
We'd like to help you with your issue. Please email us at customerservice@centredaily.com. Thank you
At first glance New app seems terrible
Get the ad off the bottom it covers things. I’m thinking about canceling my subscription.
Dark mode needed for articles
The dark mode is only for the main feed... not so useful
What a joke!
This is absolutely the worst app ever developed. You have to pay for stories that read like they’ve been written by 10 year olds. Nearly every electronic major newspaper offer an electronic edition FREE of charge. I refuse to pay for stories that repeat themselves in nearly every section of the newspaper. Wake up CDT and look at what your competition is doing!
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Can’t log in since update
Trying to read e edition since the update I can’t get pass the screen that says sign in here to read e edition. I have emailed twice, made a post on Facebook page, no response....I have tried on two iPads and one iPhone using links provided on your site, and your email...poor app, poor customer service...
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Terrible new app
Previously enjoyed reading CDTon iPad. Now it is almost impossible with the revised app. What idiot approved this change!
Worst app ever
You can expand it large enough to read it and move the page from top to bottom. Q
1/3 of the screen is wasted on an add. We pay for this service so get rid of the add.
1/3 of the screen is wasted on an add. We pay for this service so get rid of the add.
Old News
If I could figure out how, I would cancel my subscription. The only news is about football. Very little local news. No local sports, except football. Obituaries are current.
New app is worthless
New format of app is lousy. Don't razzle dazzle me with videos, needless ads, and feature articles. I just want to read the eedition without having to go through your website!
Frustrating
I want to support our local paper. I’d like to keep up with local news. But using this app is totally frustrating: it is not user friendly and it’s so filled with ads that it’s hard to read articles. I access other papers online and have no problem reading them. CDT, if you expect to grow readership you’ve got work to do.
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State
It’s a great app. Very informative and keeps me update.
