Articles aren’t loading
I can only access articles on a smartphone. Laptops aren’t working. IT no help.
Improved but still need work
This new version is much better but there are entirely too many add, that load slowly and interfere with reading/scrolling
Excellent Coverage for Local News
Our Charlotte Observer brings local happenings of importance to the wider community. Reporting is current and related in clear language. Our city needs a newspaper that reports what is going on as soon as possible. The Observer does it and has done it for years.
Convenient
This news is extremely convenient. It has articles that you don’t hear on the news. It’s more in depth and more thorough and more pharaoh. More Farrell
Ridiculous
The Observer online edition is an embarrassment of redundant postings ( e.g., as recently as May of 2026, the lead story in the Weather section warned of an impending storm due to hit the Carolina coast —- news from the prior September!) and hard to navigate sections.
Improved but still need work
This new version is much better but there are entirely too many add, that load slowly and interfere with reading/scrolling
Ughh
Customer Service does not exist. Poor communication and more than 1 active account at 1 time(???)
Oh, and the glitchy app!
Oh, and the glitchy app!
Sucks
McClatchy news can eat dicks
We need local independent news
Despite all of its challenges over the years, the Observer still maintains its integrity and independence. If we want to keep having newspapers, we must keep subscribing.
awkward website navigation
Although I appreciate and enjoy reading the OBSERVATION, its site is difficult to maneuver online. I subscribe to several other publications which are easy to navigate.
Observer perspective wide and clear
I appreciate the total coverage and the clear, direct, factual style. The articles are interesting, filled with information and well-done writing and reporting. I read it every day!
IOS problems
Apple’s planed obsolesce strikes again. My iPad won’t upgrade to IOS17.
I hate this new paper
Thumbs down
Much better user experience
Vastly improved
Good intentions, poor execution
So I’m reading the Wednesday edition, push the back button to get the website of a home builder, and the app (without asking), kicks me out of the paper and brings up the update button. So I push the update button, I assume the app updates, but now won’t it let me out of the update screen. Having subscribed to the Observer for more 30 years, this is standard operating procedure for the paper and it’s staff, good intentions, poor execution. And just a personal note, since Ms. Cash has become the Executive Editor of the Observer, it has done a remarkable job of becoming the L.A. Times of NC. Having lived in Southern California for 13 years, it’s not a compliment.
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Format
I don’t like the new format of the paper. I have been reading this paper for years but I am now looking for a different paper.
New version doesn’t work without a new iPad
The latest version no longer works with my iPad. It requires a newer version of iOS that my iPad doesn’t support. I’m not buying a new iPad just to read the Observer. I need to cancel my subscription.
Update stinks
Tried to install. Requires iOS 17 on iPad.I can’t upgrade without a computer with iTunes and a cable.Too damn much trouble.
A little more research. Neither of my older iPads is update able to iOS 17 so I can no longer access the observer app. How do I request a refund?
A little more research. Neither of my older iPads is update able to iOS 17 so I can no longer access the observer app. How do I request a refund?
Cannot update
The new app is no longer compatible with my iPad. Tried to get a refund for my yearly subscription but was told they don’t provide refunds. They also do not do home delivery so there is no way for me to get the Observer. After 32 years of being a loyal customer this is how you are treated.
Upgrade forcing people to buy a new iPad
Latest app upgrade will not let me run older versions on my iPad. This poor app, loaded with ads and pop ups which is close to unusable on older technology, just got worse. Trying to read on Safari is just as bad I am going to cancel the subscription if this doesn’t get fixed.
