Update needed.
I have zero issues with The Closing Exchange. The app however, is in need of a major update. You can’t be efficient when the app shuts down at the end and nothing gets submitted until returning to the office, which at times can be 30 minutes to an hour after the signing.
Doesn’t work on iPhone
You can go into the app and look at orders but you cannot get notifications on the iPhone. I’m curious how that it even possible.
Don't bother
The app does not work . You won't receive notification live . By the time you see it on the app all orders are missed . Always freezing and restarting
Terrible
Crashes constantly. Doesn’t ever load completely. Zero functionality. I’ve liked working with these guys but this makes for a less than desirable experience. How am I supposed to reliably and timely report a job status? I end up looking like the slacker because I have to wait for computer access to communicate.
Show more
CNSA
This app needs HELP! I thought the sms would work being the e-mails received do not work for me. Have a difficult time responding to a request either way.
Terrible
This company has a terrible app and website. Every time a job comes through it takes forever to login. Delete your profile and don’t waste your time.
Agent/Vendor
This App does not allow notifications to come through until minutes later by the time you are notified the appointment has already been accepted by someone else.
If you want to get lowballed
This is the signing service for you. 65$ 2 hours away 200+ page packet??? Disappointed
Please fix issues
Great company to work with, but the app is faulty.
The app closes anytime you try to submit a closing status, which is extremely frustrating.
Also, the fingerprint to unlock should be allowed for the app, it can be an annoyance to have to type in user ID and password every single time I open the app.
Not as big of an issue but still inconvenient nonetheless, the orders do not show immediately when you click on that tab.
User interface needs to be improved
The app closes anytime you try to submit a closing status, which is extremely frustrating.
Also, the fingerprint to unlock should be allowed for the app, it can be an annoyance to have to type in user ID and password every single time I open the app.
Not as big of an issue but still inconvenient nonetheless, the orders do not show immediately when you click on that tab.
User interface needs to be improved
Show more
Only useful during and after a signing
App does not send a sound for notifications. There’s a bell symbol but that doesn’t light up like it does in the website. The only way I can get signings is by continually tapping the signing offers tab.
But the app is useful for notifying CX that an order is complete or asking questions during a signing.
But the app is useful for notifying CX that an order is complete or asking questions during a signing.
Show more
App
Pls fix the app great company to work with but cannot get any assignments due to notifications never sending through the app and only getting text notifications minutes later
Love interaction hate the app /website
Love working with the company once you get a signing . Very thorough and nice customer service once you can get someone on the phone. The website and the app have huge issues that don’t seem to be getting any better. I have faith they will figure out the issues with the delayed notifications but it needs to be before they loose notaries that want to continue to partner with them to deliver the best service.
Show more
Forever Spools
This is a good app but when accepting assignments it continuously spools and 8xs out of 10, it never gets to the assignment page
Good and Bad...
This app is a wonderful way to help keep track of your orders, but there seems to be a problem every time I try to accept offers. Sometimes it doesn’t accept it at all and sometimes it says it accepted but it never did. If this app fixed the problems, I would definitely use it all the time!
After testing period, app no longer works
The app doesn’t have any sound for notifications only temporary banner. When responding to an offer, the offers do not show in the app. Swipe the banner to open the offer in the app and nothing is there. Can’t respond to offers nor manage any work that you you may already have. I was hoping the app would be an improvement over the website but it’s worse.
Show more