The Darkroom Lab User Reviews

Customer Experience

Positive experience44.7% of reviews
Neutral13.2% of reviews
Negative experience42.1% of reviews

~ Based on 38 written reviews from the US App Store.

Is The Darkroom Lab Safe?

The Darkroom Lab appears mostly safe based on user ratings. AppsHunter Safety Score for The Darkroom Lab is 74/100.

This assessment is based on 83 user ratings, with an App Store average of 3.8/5.

Safety Analysis

65.4% of ratings point to a safe experience
7.7% of ratings suggest some concerns
26.9% of ratings point to a risky experience

~ Based on 78 App Store ratings for The Darkroom Lab.

Is The Darkroom Lab Legit?

The Darkroom Lab appears legitimate, with a few gaps. AppsHunter Legitimacy Score for The Darkroom Lab is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Usually Steady, has one bug

I’ve used the darkroom app for a long time with no issue but latest release crashes when I attempt to download a photo from the album. Could possibly be because I’m on an iPhone 12 and that’s an older phone. Everything else works fine. It has access to photos but still says it’s missing permissions.
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Crash

The app is cool, but it crashes nearly every time when you try to download a photo….

Great but needs work

Great app and ease of use! It works most of the time but there are two bugs that continue to come up. 1-saving a single photo will crash the app every time. Group download fine, but no singles. 2-Rotating the photo will not save, it just reverts back to the original scan. Won’t download the way you rotated it either.
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So sweet!

This is such a cool concept! A company that develops your film and not only do they do it at such a nice resolution they also make it in different sizes and borders and matte or glossy. Really couldn’t recommend it more.

Broken from the start

Can’t even login to the app… can get into the website just fine with the exact same info.

Keeps saying cart empty

Trying to develop and cart saying it’s empty + missing permissions as others have stated

Photos permission fixed!!

Huge shoutout to the VERY responsive dev team! They fixed the app photos permissions very quickly, and the app now makes use of the option for Limited Access plus Add Photos (if user selects). Kudos!

Photos permissions broken?

Has been great…until now. Latest version has an odd bug which prevents saving images to Photos app. Says “Image saved to Photos”, but nothing is saved. Why? It seems that the app is not making use of the iOS Photos permission option to “Add Photos Only.”
App is requiring FULL access to Photos or download fails. App doesn’t need full Photos access, so I don’t grant it.

Very good otherwise. Thank you!
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Thank You

For someone who has a hard time with these digital things. This makes it so easy to work with.

App does nothing

I’ve tried to set up a film development order probably a dozen times. Every time “my cart is empty”. Ok I give up.

Very glitchy

Downloading scans is fine, not great but fine, but it’s absolutely impossible to try to upload and order prints without it completely bugging out and not working

Good so far

Have only used to view photos uploaded this far, but the app crashes out each time I delete a photo from the album.

Bummer

Used this once before and was really happy. Now it just keeps saying my cart is empty after choosing my options.

Initial order

Trying to set up to get roll developed. Seems intuitive, but once I select all the options regarding my roll, it just tells me the shopping cart is empty. Secondly, kept booting me from app after entering mail and billing address (why not have an option to check a box and that says both are same?) and not saving it. Shelving this for now and developing elsewhere. It gets 2 stars because I can’t say I’ve actually had any success using it.
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Provide Alternative Backgrounds

The Darkroom lab is awesome. Absolutely nothing but respect for them and their services. It’s really cool having an app to access my photos. One thing I wish they would change is the background when looking at the photos. It would be nice to be able to change it to a solid color or just black, white, or dark grey. The current background is distracting. Apart from that, no complaints!
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Could be good, but is objectively bad

Let me start with the good: An easy way to access your scans from your order, and love the ability to quickly rotate the photos. The bad: the app crashes to springboard maybe 50% of the time that I tap on a photo I want to view. Insane how often it happens. Also the inability to zoom in within the app is so weird. Fix the constant crashing and allow people to preview in full screen and zoom and you’re good to go.
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I LOVE you but I’m begging for you to fix the app 😭

I saw another person also mention this frustration but the photos don’t save in the correct order when you save the whole album. Then on another note the app is buggy and will be in the middle of downloading images and freeze with 6 or 7 left to go, and because all the images are not in order, it’s a pain to figure out what pictures I didn’t get. Plz I love your film lab so much and how quickly the pictures get developed, the scan quality and everything is perfect but the app :((
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Love

I normally don’t write reviews! But I love this app. It’s such a nice feature to have early digital access while waiting for your hard drive and prints. I am newer to film but love utilizing with this app and recommending to others! Definitely an adorable option that

Character limit on email address?

Tried resetting my password for the app, and it says I can enter my username or email address. However, I can’t type my full email address as there seems to be a 16 character limit.

Can’t place order

When putting in my card info I never get a complete processing. The screen just goes black. Needs a bug fix.