Second time I can’t use my digital subscription for the May issue
I’ve had to contact subscription services to fix this once before, and it has recurred
Previous purchased issues will never load
You can never load previously bought issues. It will only load new purchases
Get nothing
Not actually getting anything $45 down the tube
Fiddly to obtain issues via Apple subscription
I
Magazine content wonderful - app is horrible
Each month I need to delete the app and reload to get access to my full subscription. For example subscription is Jan - Dec. I access January, no problem and delete from my library to save space. February issue arrives I have to “restore subscriptions” to access February. If I want to access January it shows my subscription is invalid and I need to purchase January again.
I have sent this issue multiple times but each time I am told to delete the app and login again.
It’s 2023 - apps should not require this level of user intervention.
I have sent this issue multiple times but each time I am told to delete the app and login again.
It’s 2023 - apps should not require this level of user intervention.
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Disappointed
I purchased a 1 year subscription November 2021. I now am unable to access any new magazines and am prompted to buy. I have tried all suggestions to remedy the problem with no success. Unfortunately the app support is non-existent.
App fail
The app won’t even open. That is how bad it is. It stopped working about a year ago.
Ditto
Buying English Home through the Apple app was a mistake. Past issues no longer available to me and I have no idea who to turn to to sort this out. Fantastic magazine, but a dark-hole when it comes to getting what you paid for.
Subscription Not Honored
Don’t buy a subscription through this app. You pay for the subscription and then the issues don’t download. You are prompted to buy the issues again!
THERE IS NO RESPONSE FROM THE SUPPORT TEAM when you contact them. THEY JUST TAKE YOUR SUBSCRIPTION MONEY AND RUN!
THERE IS NO RESPONSE FROM THE SUPPORT TEAM when you contact them. THEY JUST TAKE YOUR SUBSCRIPTION MONEY AND RUN!
Bad interface
Ever since Chelsea bought this magazine their App has caused me problems. They wouldn’t even honor the balance of my subscription. Now it is impossible to log in. The last issue they show available is November 2016. (It’s now Feb of 2018). Don’t subscribe — you will be disappointed
No support, don't honor subscription
I purchased a 1 year subscription and they only provided 4 of 12 months. I repeatedly submitted trouble reports through Apazine with no responses. I tried to restore purchases with no success. Current status of sub states no longer available. Essentially they stole my money and I have no recourse. Avoid.
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Where's my expensive subscription????
Same problem. English home changed apps without warning and I lost all of my saved issues and pics. I purchased a year's subscription and cannot access any new issue without paying for it again! RIPOFF!
App review
I love the English Home Magazine, was thrilled to find a digital version... Which is wonderful when it works. Every few months they change something and lose your subscription, lots of reinstalling and emails to regain access and your paid issues. Very disappointing.
Great magazine; not as great app
This is just my personal experience: I love this magazine! I do not love what the new owners have done with the app. It is not as easily accessible to get previous purchases. I had to contact support. Support was very helpful! And the app does not have the same 'elegance' as the previous magazine owners had done with it. But it is a great magazine that I am glad I can have on my phone! Thanks!
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