The Family Credit Union Mobile User Reviews

Name: The Family Credit Union Mobile
Rating: 4.8 (842 reviews)

The Family Credit Union Mobile

The Family Credit Union Inc

💰 Finance

Customer Experience

Positive experience25.0% of reviews

Neutral8.3% of reviews

Negative experience66.7% of reviews

~ Based on 12 written reviews from the US App Store.

What users say

Summarized from real user reviews of The Family Credit Union Mobile. Based on 842 reviews and a 4.8/5 average, it highlights the 3 positives and 7 negatives reviewers mention most about this Finance app.

Positive things

🔒Secure online banking platform
✅Functional when working properly
👍Helpful and useful features

Negative things

🐛App won't open or load
🔌Connectivity errors despite good signal
🔒Excessive security questions causing frustration
🔐Frequent password reset requirements
⚠️Outdated UI with unreadable elements
❌No app updates for extended periods
📊Limited credit card transaction visibility

Is The Family Credit Union Mobile Safe?

The Family Credit Union Mobile appears safe based on user ratings. AppsHunter Safety Score for The Family Credit Union Mobile is 95/100.

This assessment is based on 842 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience

1.7% of ratings suggest some concerns

2.0% of ratings point to a risky experience

~ Based on 842 App Store ratings for The Family Credit Union Mobile.

Is The Family Credit Union Mobile Legit?

The Family Credit Union Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for The Family Credit Union Mobile is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

5

5Stars

Mz.Sutton81

3 years ago

App won’t open all of the sudden

I used this multiple times a day and as of a few days ago won’t open. I deleted it, reinstalled it, restarted my phone, deleted app again, reinstalled again and still nothing. Please please please fix. I’ve never had any issues with this app that I’ve used since 2016 until just a few days ago. Please fix the issue

Ambsterdam86

3 years ago

Horrible

Fix your online website and mobile app. Nothing loads. Error messages pop up. Saying do you have the latest update version. It has not had an updated version in 4 months.

weezyw3stby

4 years ago

Not happy

The app won’t let me access without saying there’s no connectivity tray again or try later which I have unlimited data with 5g, I have deleted the app re download it and still the same, turned off my phone and on and same thing and now the app won’t load still stuck on the cover

thats rough

6 years ago

Happy

Love the family credit union online banking very helpful very useful very secure and I’m very happy Mario Elem

mario elem

6 years ago

Credit card transactions

I think the app should display all your credit card transactions. The only thing it shows is when you made a payment on it.

Petie '83

6 years ago

Terrible

This app keeps making me rest my password and the process to rest it is super long and painful, honestly makes me want to switch banks.

Blake22333

7 years ago

Bad update

Won't get off loading screen.

Jinx G.

9 years ago

Security so good you can't even get into your own account

I can never get logged in to do my online banking. Very aggravating. Have to call all the time to reset my pin. Quit with all the security questions please.

Mdmdjfjfjfjsorof

11 years ago

Pain to install

I can't get app to open. Every time I try to log in it just keeps asking for security questions and their ones that I've never even answered before!

Mkresin

11 years ago

Unreadable

The gray logo in the background made it impossible to read security questions. I couldn't tell if question was about maternal or paternal side of family. After 20 minutes of answering security questions, I gave up.

Kitchen needed

11 years ago

Excellent!!

After making sure update is correct and entering correct information (login,questions, & password--- for our security!!!) it works great! Very smooth!!

Burkey's