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About
Collect customer reviews directly at your point of sale. Customers can rate their satisfaction with service via tablet, providing star ratings and text feedback. Reviews are then processed and made available for your backend and Google.
✓On-site customer reviews
✓Tablet-based feedback
✓Star ratings and text input
✓Review transmission to eKomi
✓Google review integration
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What's New in The Feedback App
4.7.5
June 9, 2022
- Performance Improvements and Bug Fixes
User reviews
FAQ
What is The Feedback App used for?
The Feedback App allows businesses to collect customer reviews directly at the point of sale using a tablet. Customers can provide star ratings and written feedback on their service experience.
How are reviews collected with The Feedback App?
Customers can leave reviews via a tablet interface while still in the store. They can assign star ratings and write text comments to express their satisfaction with the service received.
Where do the collected reviews go?
The reviews collected by The Feedback App are transmitted to eKomi, where they are reviewed by the CFM team. They then become available in the customer backend, on the certificate page, and are sent to Google.
Is The Feedback App free to use?
Yes, The Feedback App is available for free. It does not have any in-app purchases or advertisements, making it a cost-effective solution for feedback collection.
What devices does The Feedback App support?
The Feedback App is designed for use on Apple devices, including iPhones, iPads, and iPods. This allows for flexible deployment in various business settings.
How often is The Feedback App updated?
The Feedback App was last updated on June 9, 2022, with version 4.7.5. This indicates a history of ongoing development and maintenance by the developer.
What is the age rating for The Feedback App?
The Feedback App has an age rating of 4+, making it suitable for use in most business environments where customers of all ages might interact with the feedback system.
What is the overall user sentiment for The Feedback App?
Based on the available data, The Feedback App has received an exceptional rating of 5.0 stars from 2 ratings, suggesting a very positive user experience among its current users.