
The F.I.R.M. Hub
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About
The F.I.R.M. Hub
Learn the F.I.R.M.® approach. Apply it every day.
Supporting children and young people can feel overwhelming, especially when behaviour feels hard, emotions run high, or you’re unsure what to do next. The F.I.R.M.® Hub gives parents and professionals a clear framework to come back to – helping you move beyond individual tips and develop a consistent approach to supporting children.
At the heart of the Hub is the F.I.R.M.® approach: Fair. Intentional. Regulated. Modelled. Learn the framework, understand the thinking behind it, and discover how to apply it to everyday situations at home or in school.
Designed by child & adolescent psychotherapists, play therapists, and former teachers, Debbie Cullinane and Hayley Rice, the F.I.R.M.® Hub brings together evidence-informed guidance, practical tools, and compassionate support in one easy-to-use app.
What you’ll find inside the F.I.R.M.® Hub:
24/7 On-Demand Access
Access trusted guidance anytime – when behaviour feels difficult, emotions run high, or you need practical support fast.
Practical Courses & Training
Access a growing library of focused courses and training covering:
• Behaviour & big emotions
• Boundaries & relationships
• Regulation & co-regulation
• Anxiety & confidence
• Neurodiversity & sensory needs
• Wellbeing & emotional development
All content is designed to be realistic, achievable, grounded in research, and easy to apply.
Practical Tools & Resources
Move beyond theory with practical strategies and resources that help you understand what is happening beneath behaviour and know what to do next.
Support for the Adults Around Children
Whether at home or in school, develop an approach you can return to – helping you respond with greater clarity, confidence, and consistency.
Learn From Trusted Professionals
Access evidence-informed content created by experienced therapists and educators, alongside specialist expertise across key areas of child development and wellbeing.
Easy-to-Use Design
Simple navigation, clear categories, and quick access to content, so you can find the support you need quickly, even on busy days.
Choose the Support That’s Right for You
The F.I.R.M.® Hub brings our Parent Hub and Schools Hub together in one place, with dedicated content and resources tailored to each. Features and content vary depending on your Hub access.
The F.I.R.M.® Framework
Fair. Intentional. Regulated. Modelled.
The F.I.R.M.® framework supports the adults around children to lead with connection, clarity, and emotional safety while holding boundaries that help children feel safe and secure.
The F.I.R.M.® approach is an approach you can rely on – so you feel more confident and equipped, even on the hard days.
Because supporting children was never meant to be done alone.
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What's New in The F.I.R.M. Hub
1.3.2
October 7, 2026
This update brings you new features, bug fixes, and performance improvements to provide you a better experience. To make sure you don't miss a thing, stay updated with the latest version.
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