Easy to login
I know it’s a security thing but this app is so much easier to login to than other banking apps. Thank you for that.
Review
The app is customer friendly.
Good app. Sad to see they sold out to another bank.
Just when you find a great bank they go off and sell to another, larger bank. If you guys change anything related to my routing numbers, account numbers or debit card numbers I’m done. Banks need to chill out with selling out to other banks. This should not be a normalized process.
Always available
Someone is always available with a smile
Awesome
Quick and convenient service and great staff
Banking Today
Best technology usage is being able to do your banking without having to go to the bank. Grateful
Staff
Love my bank , they do great with what I needed and asked from them ! I live 3 hours away but everything online makes possible for me to keep my bank .
Monthly statement
There is no tab to print monthly statements
Confirmation?
Confirmation number is very hard to find! Therefore I only look for it when in need
Deposit option
Love this option
Remote deposit
Fast, easy, and safe.
Convenient!!
I love banking with The First! So much so that I haven’t worked in Hattiesburg for over 10 years and continue to use them for my direct deposits. I live between Raleigh & Bay Springs MS. I work in Madison MS. The First is not exactly a convenient bank for me but I am not leaving!!
Amazing
The First app is unbelievable. I think they have thought of everything one could want when trying to access one’s banking account. The app makes it easy to get an overall view of all transactions. Excellent planning went into the development of this app.
Doesn’t work.
The new app doesn’t recognize any of my account information, so now I have no access to the new app or the old app. I guess it’s back to the dark ages of driving to an ATM to see how much money I have in the bank. This is absolutely terrible. Also, can’t get anyone on the phone to address the issue. Maybe I’m the only customer having an issue, but I highly doubt it. Beyond disappointing!
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New app or update
Won’t accept my sign in. Total garbage.
Why must you keep switching
Every time this bank switches their apps I always get locked out of my account even though I’m typing in the right bank credentials I’m switching banks after this it’s getting ridiculous just stick with one app quit switching to anyone that’s having this problem you will have to go to the bank to fix it in person this has happened to me 3 times before each time was because they did a new to do banking on
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The First Ponchatoula
The best bank ever! Number one service!
Best tellers and management ever!
*****
Best tellers and management ever!
*****
Terrible don’t use this bank. Please stay away
It takes a week to deposit a check and pull it out to move to another account. It takes minimum 24 - 36 hours to deposit if your lucky. Then moving to a Schwab account another 24 to 36 hour working day time. If the check doesn’t go through you better check your email because the app says it went through. The message on your account says it went through. The only way you know the mobile deposit didn’t go through is an email. Remember it takes two days to hit the account so you better hold on to your deposited checks a week before you void them out.
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Card management
Could not open this on my phone.
As a Traveler
Been with them for over 5 years now, anytime I’ve ever encountered an issue , weather I was anywhere in the country . Best customer service and friendliness! Banking with the First , since they were FMB . They are the Chik-Fila of banking ✍🏼
