Owner
A game based on charging and differentiating between players
Beaucoup trop de bug
Response from developer
We’re sorry for your experience. Please note that bans are triggered automatically by the system when a violation is detected, based on game policies. If you believe there is a mistake, contact support for review. If your issue is resolved, we’d appreciate updating your review to 5 stars.
A very expensive experience actually not worth the money
Response from developer
We’re sorry you had a frustrating experience. Our team works hard to ensure fair gameplay for all players, improve performance, and balance events. Your feedback is important and helps us make the game better for everyone. Thank you for sharing your thoughts. Hope you reconsider your review for the better in the future
Cheating
Response from developer
Thank you for sharing your feedback. We’re sorry to hear about your experience. Please know that all players are valued equally, and our team strives to provide a fair and enjoyable experience for everyone. We appreciate your input and will continue working to improve the game for all players. If you have any questions or need assistance, please don’t hesitate to contact our support team. We hope you’ll give the game another try and consider updating your rating.
Pompe à fric
Response from developer
We're sorry to hear the game isn't working correctly. You could try restarting the device and ensuring a stable internet connection is available. We hope one of these works for you. If not, please get in touch with us at thegrandfrontier@babilgames.com We hope you change your rating to 5 stars :)
A very expensive experience actually not worth the money
Immediate Need for Human Support – Urgent Matter
The service facilitated through Helpshift is wholly inadequate. While I understand the platform’s purpose, enhancing customer experience through AI and human collaboration, it fails miserably in delivering genuine support. Your reliance on AI-first, omnichannel solutions may streamline processes, but it has disconnected you from the real user experience. The intelligent article recommendations and smart FAQs are no substitute for authentic human interaction, especially when addressing complex issues.
Your current approach reflects a troubling detachment from the needs of your paying customers. The focus on VIP client experiences, representing a mere 1% of your player base, is both short-sighted and dismissive of the broader community that sustains your game. Every player deserves to feel valued, not just those with VIP status.
If you genuinely expect continued investment from players like myself, upwards of $10,000 per week, you must prioritize human-centered support. Our loyalty and financial contributions warrant more than automated responses and perfunctory service. I demand immediate attention from a qualified support representative who can address my concerns directly.
Failure to meet this expectation will not only influence my future spending but will also reflect your disregard for the very community that drives your success.
I await your prompt response from a real human.
Sincerely,
A Concerned and Committed Player
The grand frontier
Sad end
Response from developer
We want to thank you for your feedback and criticisms. We've taken your thoughts to heart, and we're planning on making some changes based on your recommendations. But we guarantee you, try the game, and you will love it for sure! We hope you go further in the game and give it a better rating.
Too Expensive
Don’t download this game
Response from developer
Remember that our game is free to play and that everyone can level up, whether they buy or not, because determining who is the best is difficult. And every player has a strategy that he uses on the battlefield.
كنت متوقع
No devs support
This game😂😂😂🐊
Developers are greedy
Server 384 needs a merger and we are all not spending until we get a merger like you guys promised how we gonna keep playing in a dead server please explain this in your response 👍
No one on the server will spend until we get what was promised and date set but always excuses
Response from developer
We truly appreciate your dedication to the game over the past four years and understand your frustration with your server's current state. We recognize the challenges of playing on an inactive server and the importance of server mergers to ensure a competitive and engaging experience. Your feedback about Server 384 has been submitted to the relevant department. While we understand the disappointment about delays, please know that server mergers require thorough planning to ensure they run smoothly for all players involved. Thank you for sharing your thoughts and being a valued community member.
نداء الشحن
Kein zugriff mehr
Wenn kann ich haftbar machen
