My mind is blown sooo good š„³š„³š„³š„³š„³š„³š„³š„³š„³š„³š„³
Unfit for purpose, nice idea, good animations
Nice animations
Great idea but poor execution
The app really struggled with bright light and / or dirty sign. I suspect the app was unable to distinguish contrasting pixels robustly enough.
Response from developer
Hi there, thank you for taking the time to leave a review, we are sorry to hear that you had some trouble while using our app. We are trying to fix these issues to make sure families have the best possible experience when using our app, your feedback makes it much easier for us to trouble shoot the problems. If you wish to get in contact with us directly please email us at office@magiclightpictures.com, best wishes, Magic Light
Slow & tedious: Moors Valley Country Park
Response from developer
Hi there, we are so sorry to hear you had such difficulty when using the app. We are aware that some people are have had similar issues and we are working hard to try and resolve them. We always appreciate feedback so please get in touch with us directly at office@magiclightpictures.com if you would like to discuss this further. Best wishes, Magic Light
Couldnāt get it to work at all!
Response from developer
Hi there, we are so sorry to hear you had some technical issues using our app. We know some people are having issues with it and we are doing our best to try and rectify them so families can have the best time possible when using our app. It is easier for us to do this if we have more information. If you can email us at office@magiclightpictures.com and tell us what site you were visiting, what model phone and OS you have that would be very helpful. Thanks in advance, Magic Light.
Very disappointing - wouldnāt bother
Response from developer
Hi there, sorry to hear you did not enjoy using the app. We are aware of some technical issues people are having with it and we are working hard to try and resolve them as quickly as we can. We want the app to be fun for the whole family. If you are able to tell us which site you visited by emailing us at office@magiclightpictures.com it makes it easier for us to troubleshoot the issue. Thanks in advance, Magic Light.
Great concept!
Response from developer
Hi there, sorry to hear you had some trouble scanning the markers using the app, we are aware other families have had similar issues and we are working hard to try and fix this. If you can email us at office@magiclightpictures.com with the location you were visiting it makes it easier for us to figure out how best to fix this issue. Many thanks, Magic Light.
Not fit for purpose
Response from developer
Hi there, we are sorry you had some issues when using our app. We are currently working hard to try and improve the app so families have the best experience possible. If you are able to email us at office@magiclightpictires.com with more details of the issues you faced it makes it much easier for us to troubleshoot the problems. Thanks in advance, Magic Light.
Great idea needs some work
It also took a while for it to pick up the actions my daughter was doing and she flapped her arms for the owl and span round for the snake quite a lot before it recognised her actions.
We loved the idea and the videos and photo functions were good but could be better.
Response from developer
Hi there, thank you so much for your feedback, we are aware of some of the issue people are having when trying to pick up the trail markers. We want families to have the best possible experience when using our app so we are currently working on this issue. If you are able to email us at office@magicligtpictures.com we can discuss these issues further, thank you, Magic Light
Could Be Great - But Needs Major Work
1. Only 3 out of the 5 characters work (Not just us. Lots of other people there saying the same)
2. You record one, then 5 mins later you open the app again to do another and you have to sit through the whole startup sequence again. Every. Single. Time. Zzzzzzzzz
3. Itās not clear when recording is actually happening. Had to take several attempts to get the video.
4. And biggest issue. The characters do NOT respond to the interactive stomping, clapping, etc.
Response from developer
Hi there, we are so sorry you have had some problems with the app, we are aware of people having some issues while using it and we are working to try and resolve them as fast as possible. If you would like to discuss this further please email us at office@magiclightpictures.com where we are able to help you more directly, thank you, Magic Light
Ok first two, kept crashing for last 3 footprints
It drains your phone. I have an iPhone 7 and IOS 14.6. I started the walk with 80% battery and by the end had 20%, around an hour later.
The app found the first two footprints ok but had real trouble recognising the owl and snake, and then the animation kept crashing. My toddler eventually ran out of patience, and we moved on.
The app takes ages to load up and I found I needed to reload it each time we found a new footprint to get it to work, so you need to be ready in advance if you have impatient small children about. Also none of the gestures my children made were recognised by the app so we had to auto run the video every time.
Also, none of the photos I took saved to my photos. Thankfully my toddler didnāt ask!
App developers: what would be helpful is:
1) if it runs more efficiently in airplane mode, please add a note to the app to say this!
2) can you reduce the time the app takes to load?
3) if the phone has trouble recognising the footprint, could you add a function to choose the appropriate animation? It would have been much easier for me if I could have just selected it from a list.
4) please sort out the photo storage.
Response from developer
Hi there, thank you so much for your feedback and we are sorry that you had trouble while using our app. We are aware of some of the issues people are having at the moment with our app and we are working hard to try and rectify them. We are able to help you get the photos from the app, if you email us at office@magiclightpictures.com we are able to help you directly, thank you, Magic Light
Crashes and drains battery
Response from developer
Hi, We're sorry to hear you've experienced technical problems using The Gruffalo Spotter 2. We are currently looking into them as a matter of urgency and it would be helpful to know which site you were visiting and what phone and IOS you use. If you have time to email us these details at office@magiclightpictures.com we can support you directly. Thanks, Magic Light
Needs a selfie mode
I 100% agree with other reviewers that this app needs a selfie mode - it would make the experience 10x better. My little one couldn't understand why I was asking him to stamp his feet or clap or dance or whatever because from his point of view he didn't have anything to interact with. (Also we didn't seem to have a "selfie" bit at the end of our trail so we didn't get that reward either.)
By the end of the trail he was beginning to get the idea and enjoying himself a bit more, but we still had problems with him standing in the right place (if he stood a little bit in front of the sign it would cancel the animation and we'd have to start again)
Both these problems would be solved if there was a selfie mode! I feel that maybe 2 stars would be a more accurate reflection of what I think of the app but we still had a nice day out so I'm being generous. It would probably go up to a 5 star review if the selfie mode was an option!
Disappointing at best
1. The app crashed every time my screen locked.
2. The toddlers with us wanted to see themselves with the characters but canāt use it in selfie mode.
3. The pictures and videos havenāt saved anywhere.
Spent too long messing about trying to get the app and features work. Had my partner not thought to take lots of photos outside of the app we wouldnāt have any pictures from what was otherwise a lovely day out at Thetford forest. In hind sight I just wouldnāt bother with the app and simply enjoy spending time in the forest exploring with my toddlers.
Response from developer
Hi, We're sorry to hear you've experienced technical problems using The Gruffalo Spotter 2. Thank you for bringing these to our attention. We are currently looking into them as a matter of urgency and it would be helpful to know what device and version of IOS you were using. If you have time to email us these details at office@magiclightpictures.com we can support you directly. Thanks, Magic Light
Gruffalo app
The non-working confusing Gruffalo app š
Itās a pleasure for you to read this review on GRUFFALO SPOTTERS 2 (aka: The non-working confusing Gruffalo appš)
Flawed
Photos and videos not saved
Wendover woods
Response from developer
Thank you so much for your review and we hope you enjoyed the Gruffalo Spotters trail in partnership with Forestry England. At the end of the trail there is an opportunity to take a selfie with the animations, its a small reward for completing the trail. We appreciate your feedback and are always looking for ways to improve our apps and experiences, feedback like this really helps us do that!
