Very good
App was easy to set up and simple to use. Being able to make a payment at a time that suits me is great.
Not enough info
Just a payment app . Could do with looking at what’s needed in my account without having to go to another app
NIHE
Bryliant
Very quick
Amazing how handy it is
Quality
Excellent site
Easy to use and navigate
Easy to use and navigate
Nihe app
Easy to set up and convenient to use. Would recommend
What a merry go round.
Payment declined, don’t indicate as to why. Had to delete payment method and enter new card details, could make things easier with an update card details option.
Haribo’s to use
I had to schedule a repayment plan due to having a full time job whilst being homeless and living in a hostel. I had to repay £500 even though I managed to work myself out even though there’s people in there not paying anything on benefits yet they couldn’t help me when I needed it. The repayment system is shocking, I try to save the card and it gets deleted straight away for no reason and it doesn’t tell you what the remaining balance is either or any of your past payments. Horrible app, horrible system.
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Payment schedule
I needed assistance with a scheduled payment that for no reason didn’t leave my account I contacted the help desk as advised by email and still waiting 2weeks later on response so I’ve had to cancel schedule and reinstate. Don’t have a help desk if no one responds to customer service issues.