What!
Where’s Apple Pay , PayPal & auto populate on credit cards from password apps? This is a Stone Age app !!! So frustrating and insanely difficult to use!
Not Great Not Bad
I don't know how the app was in the past but I've been using it for two years and it works fine. It's not some groundbreaking way to buy tickets but it works just as good as the website which is all you need. Really don't understand the hate and why it has barely over a star.
App is not working
App is not working, screen is blank and cannot move past.
Really Bad
This app is horrible. Log in is hard, doesn’t stay logged in, doesn’t allow you to see password when it says wrong password. Super hard to use, clunky. They need to scrap this app and start new and look to their movie competitors for a better system. I agree with other review. Bummer.
Worthless
Never tracks past history. Cannot save tix to Apple wallet. Signs in and out randomly. We literally only go to this theater because it’s in our neighborhood. .
Glitchy but the Ticket Purchase Works, I guess
The app’s design is bad and it glitches a lot. Doesn’t save your card so always have to enter it but never had issues purchasing luckily.
Occasionally, the app will glitch and the button icons will double/duplicate :/
Yea idk who made this app :(
Occasionally, the app will glitch and the button icons will double/duplicate :/
Yea idk who made this app :(
No tickets?
How does an app not save your purchased tickets? Totally failed app, over and over.
The worst app I’ve EVER seen
This app is the absolutely worst out there. It’s has webviews all over the place, there’s no Apple Pay support. It can’t even bring up the credit cards saved in Safari Web View (let alone the Apple Wallet). It doesn’t support persistent login with Face ID, lacks any type of security to keep payment card credentials safe…. The last update is also 6 months ago, and says something about a new framework was used, yet it is still the worst app on the Apple App Store.
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Awkwardly Primitive, painful to buy tickets
The most basic task of buying tickets takes 10 minutes. You have to enter your credits card info EVERYTIME.
Embedded menus don’t have a “Back” button. If you look at the seating for one showtime, and you want to compare to another showtime, you have to start over at the Home menu. Just select the theater, the movie, the showtime, and voila, there’s the seat map. Want to see seating for a different time? Start over.
When you want to buy a ticket, you enter first and last name, card number, CCV, Exp date, your phone number, and zip code.
If you buy a ticket next week, you have to do this all again.
The folks who spec’ed or wrote this app clearly have never used it.
Embedded menus don’t have a “Back” button. If you look at the seating for one showtime, and you want to compare to another showtime, you have to start over at the Home menu. Just select the theater, the movie, the showtime, and voila, there’s the seat map. Want to see seating for a different time? Start over.
When you want to buy a ticket, you enter first and last name, card number, CCV, Exp date, your phone number, and zip code.
If you buy a ticket next week, you have to do this all again.
The folks who spec’ed or wrote this app clearly have never used it.
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OMG is this terrible
Worst app ever. I didn’t think it could get any worse and then about a year ago they upgraded it, I was wrong. Easy things like auto fill saving credit cards being able to correct a typo in my name. You can get through it and you can get valid tickets butit’s a painful operation.
What a piece of JUNK app.
This has to be the WORST movie going experience mobile app I’ve ever seen. No Apple Pay support. No login. No predictive text for name, credit card info, phone number… And who calls it Postal Code in the US. Postal Code is used int he US and Canada. Whoever is the product manager or the company who developed this app needs to be fired. This app doesn’t conform to a single Apple Human Interface Guideline rule or even suggestion. There’s no iPhone Live Activity reminding me how many minutes before I need to be at the theater for the movie. There’s no push notification reminder.
It is embarrassing to even have this app on my iPhone. You guys need to get your act in order and give us a properly designed Moving Going app with all of the capabilities I mention above and MORE.
It is embarrassing to even have this app on my iPhone. You guys need to get your act in order and give us a properly designed Moving Going app with all of the capabilities I mention above and MORE.
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Sign in
there’s no way logging into account w app
The website is slightly better. They need to upgrade everything
The website is slightly better. They need to upgrade everything
Awful update
The new app is a terrible update for what used to be a decent experience. I’m very confused by the removal of user accounts. The app appears to be following the food quality & service experience.
Terrible
-No login option anymore
-purchases don’t save
-order book disappears if you accidentally leave the page
-new design is garbage
It’s 2022 learn how to make an application
-purchases don’t save
-order book disappears if you accidentally leave the page
-new design is garbage
It’s 2022 learn how to make an application
Near IMPOSSIBLE to buy tickets.
This app really needs to consider hiring different software engineers because the ones currently there are complete garbage.
Just buy tix at theater
Or consider another theater. Buying online feature doesn’t work. Errors galore. App only good for showing movie showtimes.
The only thing that works is movie tickets purchase
Nothing under user profile really works .. no history , no credits, no rewards . Disappointing!
Only good at viewing showtimes
I’ve tried many times to purchase tickets on this app. I’m able to select a theatre, showtime, number of tickets and seats. The SLIDE TO PAY feature is trash. I slide from left to right as instructed, and the whole app freezes. I have to log onto my laptop to buy tickets, but the seats I had chosen previously in the app are still reserved and unavailable. So dumb!
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Come on guys, get this app cleaned up
You charge $9 for a fountain soda, I think you guys can afford to get this app fixed. It’s barely useable. It took me 3 minutes to enter my credit card expiration date bc the slider/wheel function does not work. The app didn’t save the tickets I was finally able to purchase, good thing they were emailed to me. For the last few days there are no movies showing on the main landing page, I can’t pre-order Thor Love and Thunder even though every other theater is doing pre-sales. There are tons of bugs and it’s been 8 months since there has been a bug fix. Your sales literally depend on this app functioning. The website is unusable as well.
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I’m convinced a monkey made this app
I don’t think I’ve ever experienced a worst app since the first iPhone came out. Even the website is completely useless.I signed up for an account on the website and it worked, I try to use that same login on the app and it says no member found.
I go through the entire process of picking my movie, my seats, entering my credit card info, and when I try to press submit button does absolutely nothing. Same thing like on the website. I find it extremely asinine that the theater is so luxurious and high-end yet the method to obtain tickets is on the level of having to hire a pigeon courier to the theater for my tickets. I think the absolute worst part of all, is that with all these negative reviews explicitly detailing what the problem is, nobody seems to make a difference in fixing it. I guess I’ll continue going to Cinepolis since I can buy tickets without a pigeons assistance.
I go through the entire process of picking my movie, my seats, entering my credit card info, and when I try to press submit button does absolutely nothing. Same thing like on the website. I find it extremely asinine that the theater is so luxurious and high-end yet the method to obtain tickets is on the level of having to hire a pigeon courier to the theater for my tickets. I think the absolute worst part of all, is that with all these negative reviews explicitly detailing what the problem is, nobody seems to make a difference in fixing it. I guess I’ll continue going to Cinepolis since I can buy tickets without a pigeons assistance.
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