Love the Merc but…
I read the Mercury every day, and so much want to support local news sources, but the e-edition is cumbersome to navigate. Not intuitive at all
John David Tech10
Love the news. By SJ Mercury keeps me informed! Thank You!
Enjoying reading on my phone
We have a daily subscription for the Mercury News under my husband‘s name but sometimes I like to read the news on my cell phone even though I have a hard copy. I do enjoy the Local Section, Sal’s report, Thursday’s Weekend section, Eat and Play on Sundays and just receiving the news on a regular basis.
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Update?
The app was working fine until this morning, when it forced an update. Now it won’t load. Can we go back to the previous version?
Too many push notifications I didn’t ask for
After downloading this app I was pleasantly surprised that I could include notifications for the local news only. After couple of days these “local” notifications randomly changed into Top SECOND HAND News about everything in the world. Suggestion to developers of the app. This is MERC, a SJC newspaper. Make it possible to select and receive notifications relevant to SJC.
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Great paper
Love the journalism. Hate the app forcing me to update. Just let the app update like every other app, don’t give me a dialog box forcing me to go to the App Store to update.
Article text size cannot be adjusted
Defective.
Total dissatisfaction. I was duped into subscription
I saw the offer which was an interesting one $12.00 for two years. Very interesting that I can’t read articles unless I I get a free 30 day trial (?) I am a senior with limited computer knowledge. My complaint is that I can’t find a way to communicate with them to ask them what is going on.
So I subscribe for two years and the only thing I’m getting from the subscription is two years of notifications telling me that I have read my allotment? Can someone please explain? I need help but there’s no place to navigate to for assistance or cancellations.
So I subscribe for two years and the only thing I’m getting from the subscription is two years of notifications telling me that I have read my allotment? Can someone please explain? I need help but there’s no place to navigate to for assistance or cancellations.
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Bring Back Landscape Orientation!
The decision to remove landscape orientation (for no apparent reason) was a mistake. Maybe at least tell us why this was necessary? I use Apple’s Magic Keyboard and that works only in landscape orientation. To use the SJMN app now, I have to disconnect from power, hold the tablet in my hands, and do without the keyboard. This is a bummer!
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Love the “Merc”!
After 50 years in the Bay Area, still my favorite news source.
Bring back landscape support!
I’m not sure why they removed support for landscape orientation, it ruins the experience when using the iPad Smart Cover as a stand, which only props up the iPad horizontally.
Good resource, if you can find stuff
I like to bookmark things I find in the paper, but finding the content on the app is an adventure in using the right keywords in search. Would love to have a better search experience or maybe articles IDs to use in search (can’t believe I’m suggesting this: aol keywords)
TOTAL GARBAGE!
The latest “update” in early November 2023 renders this app utterly unusable.
Not only does it continually ask me to login to the app I am already logged into it overwhelms the user with ads, pop-ups, and other absolute visual garbage.
I am actually considering canceling my hardcopy subscription to the newspaper because this app shows they care absolutely nothing for the readers of this paper, but only for the advertisers.
Not only does it continually ask me to login to the app I am already logged into it overwhelms the user with ads, pop-ups, and other absolute visual garbage.
I am actually considering canceling my hardcopy subscription to the newspaper because this app shows they care absolutely nothing for the readers of this paper, but only for the advertisers.
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To say the app is clunky understates how bad it is
Dreading the cancellation process— very long hold time for that.
Billing
Where is Billing?
I can’t find it on this iPhone App.
Also as a subscriber, the App must make it easy to manage account but it does not.
Please update. Thanks!
I can’t find it on this iPhone App.
Also as a subscriber, the App must make it easy to manage account but it does not.
Please update. Thanks!
Horrible app
Poor app design and subscription and login problems. Second time I have tried to use this, like the paper but app is horrible.
Worst news app ever!
It’s impossible to find the most important news!
I’m canceling this mess
App is inferior. No search. Not good.
Please bring back the old app
I would give it 0 stars if would let me, in one word it is terrible. The Wall Street Journal uses your old app. The differences are striking.
No full page view is a serious drawback
The app should have full page view. The app puts a border around the text crowding out the content. In landscape mode the text does not even fit in the window of you put text size in medium font.
