Very disappointed
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Outstanding Quality and Sevice
Robert Shirley,
Director
Response from developer
Hello Robert, and we are so glad to hear that we were able to provide tracks for your show! We very much look forward to working with you again on future productions!
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I need to be off book soon so i need it
Response from developer
Hi Georgi509, we are sorry to hear you haven not been able to access your tracks. If you’d like to give us a call, we would love to assist you in getting the tracks for rehearsal. Our office line is 877-845-4704. If you prefer to reach out via email, you can reach us at mail@themtpit.com.
Works great!
Response from developer
We are so glad to hear you had a good experience! We look forward to working with you on future productions!
New update doesn’t work
Response from developer
We are sorry to hear that you have had a less-than ideal experience with our app. We have made some changes to rehearsal track access, and we would love to assist in any way to ensure your cast has access to the materials they need. Feel free to get in contact with us at our office email (mail@themtpit.com) with any questions or concerns.
Aweful
Response from developer
We’re sorry to hear the login process has not been a smooth one. The credentials emailed to you are solely for management for the website and do not work on the app. To log into the app, you will need to create a personal username by tapping “Create a Personal Account” at the bottom of the login page. If you would like further assistance, feel free to contact us at mail@themtpit.com, we would love to help ensure your production goes smoothly!
Fantastic rehearsal app and music theater resource
Response from developer
We are so glad to hear you have enjoyed using our tracks! We take pride in the quality of our recordings, and we love hearing how much it enhances a performance. We look forward to helping providing tracks for future shows with you!
Great App
Response from developer
We are always happy to provide affordable and high quality tracks, and we’re glad to hear you enjoy using them!
Still no BT
Response from developer
Hi, KageHD. Our newest version of the application currently supports Bluetooth capabilities. Feel free to try this feature, and let us know if you have any feedback!
Cool but doesn't work on speaker
Response from developer
We are sorry to hear the speaker functionality was not working as intended on your device. Our app currently includes Bluetooth and Phone Speaker compatibility, and we feel these may be helpful in solving this issue. It’s worth noting that The MT Pit app is solely for orchestrated backing tracks, and we do not provide vocal parts for any shows. The rehearsal apps are best used to practice with a track identical to the final product used for the show. If you have any questions on what materials we offer, feel free to get in contact at mail@themtpit.com
Sound won't play on internal speakers in iOS 10
Response from developer
We are sorry to hear you have had an unsatisfactory experience with our application. We have released a series of updates, including Bluetooth functionality, that may prove for a smoother playback experience. Feel free to give our latest version a try and let us know what you think!
IOS 10-DOESNT WORK
Response from developer
Thank you for your feedback. We recommend holding off updating the application if your organization is in performance to ensure things run smoothly with your production. We have also released a series of updates, including Bluetooth functionality, that may prove for a smoother playback experience. Feel free to give our latest version a try and let us know what you think!
John marshland is awesome
Response from developer
We are so glad to hear you enjoy our app, and we look forward to helping provide tracks for any upcoming shows you may have!
DOES NOT WORK WITH iOS10!!!
Response from developer
Hi adleisia, we recommend waiting to update your iOS and until we have a compatible app released to support the newest operating system. We are sorry to hear the experience was less than ideal, and we would love to hear any further feedback you may have. Feel free to contact us at mail@themtpit.com.
Helpful, Needs Bluetooth
Response from developer
Hi Kenny, thank you for the review! We are also happy to let you know the application now supports Bluetooth functionality! We would love to hear your feedback on this feature, and all the new updates we have added!
No Bluetooth?
Response from developer
Hi jwmarrott, we are glad to hear the download process went well, and we’d like to let you know our app currently supports Bluetooth! We would love to hear any feedback you may have about this and all new features the next time your organization uses our tracks. Feel free to get in contact at mail@themtpit.com.
Needs some work
This is a nice app and simple to use, but there are two major issues that make it less than optimal.
1. Once I downloaded the tracks, I was unable to delete any. A few of the numbers are available in several keys, and once we decided which key was best for the actors, I tried to delete the ones we aren't using, but they keep coming back. Now I have to keep skipping the tracks we don't use and it causes unacceptable delays.
2. There is a 3 or 4 second delay between tracks, sometimes you have to segue from one song right to the next, and there. Is an awkward delay.
Response from developer
Hello mrkbell84, we appreciate the feedback - we are always striving to make the most useful application possible! We have released updates to the application we think you will enjoy, including stability from one track to the next (no delay in play time) and Track Management system through the website to help ensure you only have the tracks you would like in your playlist. We’d love to help on any upcoming productions you may have, and would love any feedback about these new features. Feel free to get in contact with us at mail@themtpit.com if you have any questions or feedback you would like to share.
Haven't been able to use
Response from developer
We are sorry to hear the app was not functioning to its highest potential. We have released a series of updates to the app to increase stability, and would love to have you try this new app and share any feedback you may have! You are also more than welcome to contact our office at mail@themtpit.com - we would love to hear from you!
Awesome!!!
Response from developer
We are glad to hear you enjoy using our app, and we look forward to working with you on upcoming productions!
