The Neo Home
Your Neo Robot Companion
About
This app provides product guidance, care tracking, and support tools for owners of Neo Gen 2 robots. It includes features like a battery calculator, maintenance checklists with reminders, and a guided troubleshooting assistant.
What's New in The Neo Home
1.0
May 1, 2026
FAQ
What is The Neo Home?
The Neo Home is a companion app designed for owners of Neo Gen 2 robots. It offers product guidance, care tracking, and support tools to help users manage their robot.
Does The Neo Home require an account or subscription?
No, The Neo Home does not require an account or subscription to use. All checklist progress and reminder settings are stored locally on your device.
How does the battery calculator in The Neo Home work?
The battery calculator estimates runtime based on factors like charge level, activity load, walking time, carrying weight, and room temperature, helping you plan your robot's usage.
Can The Neo Home help with robot maintenance?
Yes, The Neo Home features daily, weekly, and monthly care checklists with optional local reminders and progress tracking to keep your robot well-maintained.
What support options are available through The Neo Home?
The app includes a guided troubleshooting assistant, access to service-center details on a map, and tools to prepare, email, share, or call for support.
What devices is The Neo Home compatible with?
The Neo Home is currently supported on iPhone and iPod devices, running version 1.0 as of its release on May 1, 2026.
What is the age rating for The Neo Home?
The Neo Home has an age rating of 4+, making it suitable for a wide range of users who own Neo Gen 2 robots.
How often is The Neo Home updated?
The Neo Home was last updated on May 1, 2026, with version 1.0. Future updates will likely be released to improve functionality and add new features.