Online version not the same as print version
The online version of the article that I just read has missing parts of sentences and paragraphs that make parts of the article nonsensical. I had to refer back to the print article to figure out what the article was supposed to be saying.
Log in problems
I can get my paper on my tablet but not on my laptop.
It will not accept my password. A week ago something happened and I had to call the help line.
I had to call two separate times to get problem resolved
It would be nice to deal with somebody in this country that speaks English.
About to cancel my subscription of 40 years. Don’t need the hassle
It will not accept my password. A week ago something happened and I had to call the help line.
I had to call two separate times to get problem resolved
It would be nice to deal with somebody in this country that speaks English.
About to cancel my subscription of 40 years. Don’t need the hassle
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Patriot News Review
1. Love reading the paper on line, although I am old school and love the feel and smell of the paper and print. We do receive the Thursday and Sunday print edition….love, love!!!
2. The cartoons are larger in size and there are fewer comics in total (the Sunday Edition). I miss the inclusion of three cartoons per strip ( Friday, Saturday, Sunday). Guess I will need to catch up on some of my favorites throughout the week.
3. The overall content of your paper slants towards the LEFT to a great extent. Would appreciate more of an impartial view of the world in your political articles. You are no different than any metropolitan newspaper or national news source (radio and television). Kindly toss a bone my way and include something nice about a republican endeavor at least once in awhile.
4. Your coverage of local, high school sports is outstanding, Informative and interesting. You cover large and small high schools and give every sport appropriate reporting. I taught English at McDevitt for 38 years and when the leaves Fall, everyone hates us, but you provide plenty of excellent, praise-worthy pigskin reports nonetheless.
5. My favorite sections are Nation & World and Life. As a more mature lady, I read the front page of the paper first and then the obits, just to make certain my family and friends and past students and their families are still with us. All my favorite interests in life: books, movies, series, gardening and travel are contained in the Life section.
I have been reading your paper for approximately fifty years when Hurricane Agnes decimated our dear city. I even remember when the ink you used made almost our entire family itch with some kind of allergic reaction. We scratched and read all together now!
A Newsy Fan,
Carole Scott Bush
Retired Teacher
2. The cartoons are larger in size and there are fewer comics in total (the Sunday Edition). I miss the inclusion of three cartoons per strip ( Friday, Saturday, Sunday). Guess I will need to catch up on some of my favorites throughout the week.
3. The overall content of your paper slants towards the LEFT to a great extent. Would appreciate more of an impartial view of the world in your political articles. You are no different than any metropolitan newspaper or national news source (radio and television). Kindly toss a bone my way and include something nice about a republican endeavor at least once in awhile.
4. Your coverage of local, high school sports is outstanding, Informative and interesting. You cover large and small high schools and give every sport appropriate reporting. I taught English at McDevitt for 38 years and when the leaves Fall, everyone hates us, but you provide plenty of excellent, praise-worthy pigskin reports nonetheless.
5. My favorite sections are Nation & World and Life. As a more mature lady, I read the front page of the paper first and then the obits, just to make certain my family and friends and past students and their families are still with us. All my favorite interests in life: books, movies, series, gardening and travel are contained in the Life section.
I have been reading your paper for approximately fifty years when Hurricane Agnes decimated our dear city. I even remember when the ink you used made almost our entire family itch with some kind of allergic reaction. We scratched and read all together now!
A Newsy Fan,
Carole Scott Bush
Retired Teacher
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Review
I find it extremely difficult and frustrating to navigate.
Unhappy reader
Your new format of the Patriot news is totally so wrong for today’s reader who I might add is not your most intuitive reader! You have confused me when I don’t want confused at 0600 in the morning. I’m interested in the news in the morning , not interested in how to navigate through all the what now when I see a blank screen then takes me back to the front page.
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New format
I hate the new format of the patriot news. It is hard to use an iPhone to keep up with all the news. There is no readily available section listing to look at specific topics.
Not sure if I will renew when subscription runs out.
Not sure if I will renew when subscription runs out.
Patriot News
A bargain at any price! Quality journalism at its finest!
Patriot-News
Overall pretty good with a little glitch once in awhile.
Patriot-News App
Love it. Easy to navigate and get used to.
A very good newspaper!
I read the Patriot faithfully; have been doing so for a long time! PennLive is fine but I’ve been reading the paper for so long that I must have the e-paper. I could do without the obvious liberal bias; most of Central PA is conservative. We deserve at least a moderate tome. But what are we going to do?
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Easy to navigate
Easy to navigate. Play with the different features. Default settings are not easy on the eye of older people but if you spend just a little time you can customize it to your preferences
PennLive
Love the format. Especially love the Ravens coverage.
I like the ease which you choose your rotation of stories you want
Read and go deeper into,the type can be right. In your face knee it close to read ,only read interested articles.ramer
Updates?
App is fine as is. Whatever updates that have been applied recently (then apparently backed-off...?) are poorly applied and obviously not “user tested”. Can’t get in directly, font and page is reduced so you have to expand to be able to read; if you print a crossword puzzle, again, the font is way too small. I mostly use the app on iPad or phone, as I think most users do, so test on a tablet and phone, not a desktop or laptop computer. (Yes, the web version using my desktop computer does work better...; even the crossword print) Overall, on-line customer service is completely non-responsive. Hopefully some standard IT practices will be applied to your development efforts in the future.
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The Patriot News
Great newspaper, I have been a reader since the 1960’s. I remember the four and five star final editions at the great cost of seven cents....be blessed in your craft. A constant reader. I am George C. Luckette
Phone contact
Trying to contact the circulation department is difficult...called 4 different numbers...all disconnected....who do you call for missed delivery? If I don’t find a number soon I’ll have to call my credit card company to stop payment, then watch how fast they contact me!!!
It doesn’t save my favorite articles
This app fails to save my favorite articles, but it is otherwise OK.
Horrible App
I subscribed for one month and almost immediately canceled. App does not open cleanly nor recognize your subscription until you go through various screens advising you to subscribe. After cancelling these out you get to the digital paper which many days only has a partial paper. Terrible app.
App
It downloads Wrong newspaper
Failed to Load
After recent iOS update this app would not load any version of the Harrisburg Patriot-News. It did load the Omaha edition which does nothing for me here in Harrisburg, PA. I. Did get a message 'No feed found'.
