The Reel Deal

The Reel Deal is the fastest way for restaurants and commercial kitchens to get equipment repaired. When a walk-in cooler warms up, an ice machine quits, or a fryer won't light, every minute costs you. Our app lets you request service in under a minute, show us exactly what's wrong, and follow the job until it's fixed. REQUEST SERVICE IN SECONDS - Choose the equipment type: HVAC, refrigeration, or cooking equipment - Describe the problem and add the brand, model, or location of the unit - Mark it Emergency, Urgent, or Routine - Pick the times that work best for a visit SEND PHOTOS AND VIDEOS Snap the unit, any error codes, and the data plate so our technicians arrive with the right parts. Record a short video to capture unusual noises. KNOW WHO'S COMING Get a notification when your visit is scheduled, and see your technician's name, photo and arrival time when they're on the way. TRACK EVERY JOB See each request move from Received to Scheduled, In Progress, and Completed, with notes from our office. VIEW YOUR INVOICES See the total for each completed job and open your invoice with one tap. MULTIPLE LOCATIONS Save each of your kitchens or restaurants once and pick the right one with a tap. EMERGENCY? CALL US One-tap calling to our office, any time. RATE YOUR SERVICE Tell us how we did after each completed job. Your feedback goes straight to our team. The Reel Deal provides commercial HVAC, refrigeration, kitchen equipment, and ice machine service and maintenance. Call 352-818-2362.