The Row SA

The Row SA is an App that introduces a new kind of clienteling experience, powered by Alpha. One that includes an always updated style profile of your clients, and bespoke style suggestions. Packed with features — DMs, likes and dislikes, store appointments & remote selling — The Row SA will help you inspire your clients like never before. SA’s Task Dashboard Take control of your day with an aggregate view of all your clienteling activities, smart reminders, new messages, marketing tasks, and much more. Insightful Client Outreach Inspire your clients with the new collection campaign, new arrivals, product previews, and private sales. The Row SA enables you to monitor your client engagement and jump into an engaging conversation about product and style. 1-on-1 Chat Rooms We designed Chat Rooms to keep the SA and their client engaged in inspiring conversations around style and products — while capturing better insights about both products and clients. One-Click Client Registration & Digital Customer Card The Row SA allows your SAs to instantly connect with their favorite clients and immediately start a conversation. Rich Client Profile The Row SA client profile gives you an always-updated, cross-brand view of your client's style that goes beyond their purchase history and email. It's like a personal invitation to step directly into their lifestyle and passions. Smart Notifications The Row SA learns about your workflow and provides smart reminders, notifications, and appointment tracking so your Sales Advisors can stay on top of their to-do’s and clienteling activities.