The San Francisco Chronicle User Reviews

What users say

Top reviews

Many distractions

Content of local news is good. Too many popups makes it difficult to read. But you can use the replica edition for a more focused reading experience.

Frustrating

It’s always something with this app. You barely touch the screen and the page increases in size so you can’t read it.

Stop!

Pls stop the incessant request to review!!!

Love the Chronicle

I’ve been reading the Chronicle since I was a kid. I miss Dick, Tracy, Donte, and Gordo. I especially love the coverage of our local sports teams.

Forces subscribers to login via web for some articles

Not a good app experience because as a paying subscriber I am navigated to the browser for some articles and have to log in each time.

Pay Wall, always

I subscribe. A few years ago I canceled and resubscribed. Since then I’m blocked if I’m in the app. I called and spoke to tech support. They told me they aren’t showing an account for me. Really frustrating.

Can’t log in

I have a subscription but can’t use app. Customer support can’t help.

Liberal Bias

The optional content gets a bit ridiculous. Maybe express opinions from both sides of the big topics.

Terminate

I canceled the paper and was still charged unfairly

Too many pop up boxes asking for a review

See title. App works fine though

Why did you change the format?

The recent changes to the e-edition have made it impossible for us to enjoy the paper. We may have to cancel our subscription.

Scam !!

Worst scammers ever ! They charge you even though you haven’t subscribed for it … if you call they cut the phone call… horrible scammers

No text sizing Settings

Title says it all. This app has very little customization and especially does not allow the adjustment of a custom text size.

Stop it you idiots

Thinking of canceling if you don't stop asking me for a view every single time I click on one of your stories

Not news

The “front page” is always full of day old or days old news, and food, wine, real estate, or sports that would never be on the front page of a real newspaper.

Ridiculous number of pop-ups asking for review

App needs a lot of work

User Unfriendly

Search doesn’t seem to work. Looking for “Quiz”, as in Chron Quiz and Super Quiz returns nothing, so I have to scan for it myself. The return arrow “<“ and exit “x” have confusing results, so I invariably have to start over when using these functions. Whomever created this app really wasn’t careful at all. Very frustrating!!
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Poorly designed app

I have a paid subscription to the app. Links in the app to articles often do not work because i am not recognized as a subscriber. Very frustrating. UPDATE. SF Chron advises that subscribing through the Apple app does not give you access to all articles. Chron website implies otherwise.

No Dynamic Type?

I am 84 years old with weaker eyes. I read the news on an iPad so I can enlarge the type font. That works for NY Times, Wall Street Journal, London Times, really any other online paper - BUT not the Chronicle. I’m limited to headlines only with the Chronicle. Why can’t the Baby Boomer generation get some accommodation in San Francisco?
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Stop

Thinking of canceling if you don't stop asking me for a view every single time I click on one of your stories