The Surfr. App User Reviews

Customer Experience

Positive experience68.8% of reviews
Neutral10.8% of reviews
Negative experience20.4% of reviews

~ Based on 93 written reviews from the US App Store.

Is The Surfr. App Safe?

The Surfr. App appears safe based on user ratings. AppsHunter Safety Score for The Surfr. App is 95/100.

This assessment is based on 176 user ratings, with an App Store average of 4.9/5.

Safety Analysis

96.6% of ratings point to a safe experience
1.1% of ratings suggest some concerns
2.3% of ratings point to a risky experience

~ Based on 176 App Store ratings for The Surfr. App.

Is The Surfr. App Legit?

The Surfr. App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for The Surfr. App is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Наконец-то русский появился!!!

Спасибо за локализацию, но действительно очень людолго загружается и подтормаживает. Возможно это связано с блокоривками РКН🤷🏻‍♂️

Response from developer

Спасибо за ваш отзыв! И извините, что приложение работает медленно. Так быть не должно. Пожалуйста, свяжитесь со службой поддержки, предоставив подробную информацию, чтобы они могли разобраться в ситуации — https://support.thesurfr.app/en/

Dia de Kitesurf

Guga

Response from developer

Thank you for your 5 star review and for riding with Surfr! ⭐⭐⭐⭐⭐

Pas de parcours et nom du spot inexact

Pas de solution a date

Response from developer

Bonjour, et merci pour ton retour! Deux points que tu soulèves : l'absence de parcours enregistré et le nom de spot inexact. Ce sont des retours précieux qu'on prend au sérieux. Pour qu'on puisse regarder ton cas précis (et corriger le spot concerné), peux-tu nous écrire à support@thesurfr.app en précisant ton nom d'utilisateur, ton modèle d'appareil et le spot en question? On te répond. On avance activement sur la fiabilité du tracking GPS et sur la base de spots, ton signalement nous aide à prioriser.

Top

Application en avance sur son temps

Response from developer

Merci pour vos 5 étoiles ! 🙌 Ce genre de message fait très plaisir à toute l'équipe. À bientôt sur l'eau!

Kompabilität

Die App funktioniert grundsätzlich gut aber für garmin uhren (ich habe die garmin instinct 2)ist die Kompatibilität leider sehr eingeschränkt (ich z.B. habe keinen live Jump Support( das bedeutet dass ich nicht die Länge, die Höhe, noch die Dauer der Sprünge messen kann))! Wem diese Einschränkung jedoch nicht betreffen oder es ihnen egal ist, für die sollte die eigentlich eine der besten Wahlen sein!
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Response from developer

Aufgrund der Sensorbeschränkungen der Instinct 2 ist die Uhr tatsächlich nur mit GPS kompatibel. Das bedeutet, sie kann lediglich GPS-Informationen wie Geschwindigkeit und Entfernung liefern. In unserem Hilfecenter finden Sie Informationen zu allen kompatiblen Geräten - https://support.thesurfr.app/en/articles/9859609-which-devices-are-compatible-with-the-surfr-app

Upgraded

I have used this app for 18 months.
I’ve just found out that you can now crop/trim your sessions!!

I like the live “out loud”announcement of my jump height as I ride and also the recording of my jumps overlayed on the gps map.

I think some ability to add specific gear for Wing Foilers is being looked at which would be awesome.

Thanks for the love.
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Response from developer

Thanks for leaving your review! Happy to tell you that it is possible to crop/trim your session. To do so: Open the session > Click on the Map View to open the GPS screen in full screen > Tap the scissor icon in the top-right of the map view > Adjust the start and/or end of your session to remove unwanted parts > then tap Save Trim to save your changes. If you’d like us to add your wing gear, please email the details to support@thesurfr.app and we’ll make sure you can add it to your quiver. The app was originally built for kiters, but we’re working to make it more useful for every wind discipline.

Watch version no longer supported

Not able to use app this year on my watch I’ve been using for a few years. I am not buying a new watch for one app.

Response from developer

Sorry to hear about that! After the last release, the app required iOS 10. However, we noticed not all supported watches (from Apple Watch 4 and higher) can update so our development is doing their best to bring it back to iOS 9. Hopefully that way, you can use the app again soon!

Capt

Surfr is great loads better than Woo stops people chuckling there leg up every jump which gets my vote lol

Response from developer

Thanks for leaving your 5 star review 🤩

Fix the app for garmin

Barely register any jump on a fully compatible garmin watch i’m paying 8$ a month i expect the app to function at least a little

Response from developer

Sorry about that! We’d be happy to look into this and help get things working for you. Please contact our Support team through the Help Center and ask for Human Support and we’ll take it from there - https://support.thesurfr.app/en/

Awesome

I cannot say enough good things about this app. It’s a must have at our local spot, the developer is constantly adding new features and fixing bugs, honestly just a great application and has helped tremendously with my progression.

Response from developer

Thanks for your kind words! Feedback like this means a lot and keeps us motivated to keep improving 🔥

I want my basic features back

I really used to like this app. I used it in combination with a Garmin watch, which tracked my sessions without the need for a paid subscription. The features that the basic version provided were completely sufficient for me, and I really liked the statistics it offered.

It’s sad to see that this app has also turned into a money-making machine. With the new version, even the basic features have become more limited. I can’t see those without paying for it anymore.

It’s a shame. I want my basic jump stat features back.
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Response from developer

We understand it’s frustrating when something you’ve used for a long time changes. With the new update, Surfr is still free to use and we’ve also added new free features like wind forecast, Strava export, and more. The main change is that full jump details are now limited in the free version. For riders who only do a few sessions per month, these details will still remain available for free. More frequent riders may reach the limit, while still being able to record sessions, keep their highest jumps on the leaderboard, and use the core app. Plus helps us keep improving Surfr and supporting the platform long-term, while keeping a free version available for everyone.

Best Kitesurf app out there

I tried all kitesurfing app that are out there and must say that Surfr is by far the best. You can really see that it’s picking up the right heights and doesn’t give these ridiculous results that you have on Woo. Been on Woo for years and don’t regret it a second coming to Surfr, because I can also use my own device. I’ve been also in touch with the support a few times, they replied super prompt and helped me right away. I can see that this app is made from kitesurfers for kitesurfers and other water sports. Now with the new update 4.0 it’s even better. Can’t wait for what other features they will release 😍😍😍
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Response from developer

Thanks so much for the amazing 5-star review! 🙌 We’re stoked to hear that you’re enjoying Surfr. Enjoy Surfr 4.0 and all the more exciting features coming next! 😍

Great app

Best kitesurfing app out there. Tried several this one is the best

Response from developer

We’re happy to hear you’re enjoying the app. Thanks for sharing and see you on the water!

Good app, bad theme

The choice of a dark theme only is really bad. Dark theme are great for people that live in the dark. but kitesurfer don’t, they leave at the beach.

Response from developer

Light theme coming soon!

Локализация🙏🏻

Наконец то добавили русский, спасибо!!
Но 4 звезды за то что у меня ужасно тормозит.

Response from developer

Спасибо за ваш отзыв! И извините, что приложение работает медленно. Так быть не должно. Пожалуйста, свяжитесь со службой поддержки, предоставив подробную информацию, чтобы они могли разобраться в ситуации — https://support.thesurfr.app/en/

make calibrations a phone push notification not a on-water-frustration

they’ve forgot that design should be useable. fonts should scale even when the user doesn’t have reading glasses on 🙄 - no one has reading glasses on when they’re looking at a watch on the water - pls make display size user controlled, make watch data glance able ; not squint mandatory

Response from developer

Thank you for your feedback! We understand your concern, and we're sorry for any confusion caused by the app's display of PRO options. Our goal is to make the user experience as smooth as possible, and we will definitely take your comments into account as we continue to improve the app. If you have any suggestions on how we can enhance the experience, please feel free to reach out. We're always working on updates to make Surfr better for our users!

Замечательно

Мне нравится

Response from developer

Рад это слышать! Спасибо, что катаетесь с Surfr!

A quand le français ?!

On attend toujours une traduction de l application en français … dommage les concurrents eux l’ont fait et depuis bien longtemps !

Response from developer

Merci pour votre retour. Nous sommes convaincus que vous apprécierez notre prochaine mise à jour 🤫

Great

Went out and bout a Garmin watch just so I can get this app.

First session, absolutely stoked with it. Upgraded to pro straight after.

Such a good little app.

Response from developer

Awesome! Happy to hear. Thanks for taking your time to leave your review and for riding with Surfr 🤘

Great jump height app

Me and my friends use this every session, does make you more competitive. Easy to use, see your jump height and data quickly . Easily add and remove kites.

Response from developer

Thanks so much for the great review! 🙌