The Surfr. App Reviews: Is It Legit?

Name: The Surfr. App
Rating: 4.8 (202 reviews)

The Surfr. App

Lubbertus Vuijk

⚽ Sports

Customer Experience

Positive experience68.7% of reviews

Neutral10.1% of reviews

Negative experience21.2% of reviews

~ Based on 99 written reviews from the US App Store.

Is The Surfr. App Safe?

The Surfr. App appears safe based on user ratings. AppsHunter Safety Score for The Surfr. App is 94/100.

This assessment is based on 202 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.0% of ratings point to a safe experience

2.5% of ratings suggest some concerns

2.5% of ratings point to a risky experience

~ Based on 202 App Store ratings for The Surfr. App.

Is The Surfr. App Legit?

The Surfr. App appears to be a legitimate app. AppsHunter Legitimacy Score for The Surfr. App is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

pumping

Whoolp

B7Bazzar 71

a month ago

Issue - need support

It’s regarding the picture you let them share thx you.

@@arthaix

a month ago

Sick App

Love it and it just keeps getting better

DDDarkslide Dave

2 months ago

Response from developer

Lets send itttt 🤙

Tout devient payant

Nouvelle mise à jour catastrophique pour les utilisateurs de la version gratuite. Hauteur de saut réservée aux utilisateurs qui payent un abonnement bien cher… l’appart du gain!

Ppatriciadmsoavy

2 months ago

Response from developer

Bonjour, Merci pour votre avis honnête. Nous comprenons que la mise à jour des prix ne plaise pas à tout le monde. Sachez que vous pouvez utiliser « Afficher gratuitement » un nombre limité de fois pour révéler les données, et que votre meilleur saut est toujours visible dans votre session. Avec une communauté en pleine expansion et le lancement de l'application Surfr entièrement repensée, Surfr entre dans une nouvelle phase. La nouvelle application propose de nombreuses fonctionnalités inédites et des analyses plus approfondies pour les riders. Nos abonnements et tarifs mis à jour reflètent cette valeur ajoutée et soutiennent la croissance continue de la plateforme.

Turning in to social media

I do not like how your feed is full of people you don’t know. And likes on your sessions are stupide!

005608543

2 months ago

Response from developer

Hi there, Thank you for this honest review. We appreciate you bringing this to our attention and we are actively improving our feed as an ongoing process. We hope however, that you like the rest of the app!

Excellent app, and even better customer service.

I’ve been using Surfr for quite a while now, and it has become an essential part of every kiteboarding session. The jump tracking and session analysis are simply fantastic.

I also want to give a special thank you to Floor from the support team. She was incredibly patient, kind, and professional throughout the entire process. She always took the time to investigate my questions, kept me updated, and genuinely cared about finding a solution. It’s rare to experience customer support that’s this responsive and thoughtful.

Excellent app, and even better customer service.
Highly recommended!

MMdsk8

2 months ago

Response from developer

Thank you so much for this, you've genuinely made my week! 🤙 It's a real pleasure helping riders of the Surfr app. Enjoy the wind, and you know where to find me if anything comes up!

Наконец-то русский появился!!!

Спасибо за локализацию, но действительно очень людолго загружается и подтормаживает. Возможно это связано с блокоривками РКН🤷🏻‍♂️

УПудалённый пользователь

3 months ago

Response from developer

Спасибо за ваш отзыв! И извините, что приложение работает медленно. Так быть не должно. Пожалуйста, свяжитесь со службой поддержки, предоставив подробную информацию, чтобы они могли разобраться в ситуации — https://support.thesurfr.app/en/

Dia de Kitesurf

Guga

GGuga3992

3 months ago

Response from developer

Thank you for your 5 star review and for riding with Surfr! ⭐⭐⭐⭐⭐

Pas de parcours et nom du spot inexact

Pas de solution a date

LL'acidulé

3 months ago

Response from developer

Bonjour, et merci pour ton retour! Deux points que tu soulèves : l'absence de parcours enregistré et le nom de spot inexact. Ce sont des retours précieux qu'on prend au sérieux. Pour qu'on puisse regarder ton cas précis (et corriger le spot concerné), peux-tu nous écrire à support@thesurfr.app en précisant ton nom d'utilisateur, ton modèle d'appareil et le spot en question? On te répond. On avance activement sur la fiabilité du tracking GPS et sur la base de spots, ton signalement nous aide à prioriser.

Top

Application en avance sur son temps

SSylou334

4 months ago

Response from developer

Merci pour vos 5 étoiles ! 🙌 Ce genre de message fait très plaisir à toute l'équipe. À bientôt sur l'eau!

Kompabilität

Die App funktioniert grundsätzlich gut aber für garmin uhren (ich habe die garmin instinct 2)ist die Kompatibilität leider sehr eingeschränkt (ich z.B. habe keinen live Jump Support( das bedeutet dass ich nicht die Länge, die Höhe, noch die Dauer der Sprünge messen kann))! Wem diese Einschränkung jedoch nicht betreffen oder es ihnen egal ist, für die sollte die eigentlich eine der besten Wahlen sein!

224hamg

5 months ago

Response from developer

Aufgrund der Sensorbeschränkungen der Instinct 2 ist die Uhr tatsächlich nur mit GPS kompatibel. Das bedeutet, sie kann lediglich GPS-Informationen wie Geschwindigkeit und Entfernung liefern. In unserem Hilfecenter finden Sie Informationen zu allen kompatiblen Geräten - https://support.thesurfr.app/en/articles/9859609-which-devices-are-compatible-with-the-surfr-app

Upgraded

I have used this app for 18 months.
I’ve just found out that you can now crop/trim your sessions!!

I like the live “out loud”announcement of my jump height as I ride and also the recording of my jumps overlayed on the gps map.

I think some ability to add specific gear for Wing Foilers is being looked at which would be awesome.

Thanks for the love.

BBBunjil Bunny

5 months ago

Response from developer

Thanks for leaving your review! Happy to tell you that it is possible to crop/trim your session. To do so: Open the session > Click on the Map View to open the GPS screen in full screen > Tap the scissor icon in the top-right of the map view > Adjust the start and/or end of your session to remove unwanted parts > then tap Save Trim to save your changes. If you’d like us to add your wing gear, please email the details to support@thesurfr.app and we’ll make sure you can add it to your quiver. The app was originally built for kiters, but we’re working to make it more useful for every wind discipline.

Watch version no longer supported

Not able to use app this year on my watch I’ve been using for a few years. I am not buying a new watch for one app.

DDisappointedKiter

5 months ago

Response from developer

Sorry to hear about that! After the last release, the app required iOS 10. However, we noticed not all supported watches (from Apple Watch 4 and higher) can update so our development is doing their best to bring it back to iOS 9. Hopefully that way, you can use the app again soon!

Capt

Surfr is great loads better than Woo stops people chuckling there leg up every jump which gets my vote lol

SSwichkitesurfing

6 months ago

Response from developer

Thanks for leaving your 5 star review 🤩

Fix the app for garmin

Barely register any jump on a fully compatible garmin watch i’m paying 8$ a month i expect the app to function at least a little

OOkokokkokomi

6 months ago

Response from developer

Sorry about that! We’d be happy to look into this and help get things working for you. Please contact our Support team through the Help Center and ask for Human Support and we’ll take it from there - https://support.thesurfr.app/en/

Awesome

I cannot say enough good things about this app. It’s a must have at our local spot, the developer is constantly adding new features and fixing bugs, honestly just a great application and has helped tremendously with my progression.

VV0lt@88

6 months ago

Response from developer

Thanks for your kind words! Feedback like this means a lot and keeps us motivated to keep improving 🔥

I want my basic features back

I really used to like this app. I used it in combination with a Garmin watch, which tracked my sessions without the need for a paid subscription. The features that the basic version provided were completely sufficient for me, and I really liked the statistics it offered.

It’s sad to see that this app has also turned into a money-making machine. With the new version, even the basic features have become more limited. I can’t see those without paying for it anymore.

It’s a shame. I want my basic jump stat features back.

KK.N.I.

6 months ago

Response from developer

We understand it’s frustrating when something you’ve used for a long time changes. With the new update, Surfr is still free to use and we’ve also added new free features like wind forecast, Strava export, and more. The main change is that full jump details are now limited in the free version. For riders who only do a few sessions per month, these details will still remain available for free. More frequent riders may reach the limit, while still being able to record sessions, keep their highest jumps on the leaderboard, and use the core app. Plus helps us keep improving Surfr and supporting the platform long-term, while keeping a free version available for everyone.

Best Kitesurf app out there

I tried all kitesurfing app that are out there and must say that Surfr is by far the best. You can really see that it’s picking up the right heights and doesn’t give these ridiculous results that you have on Woo. Been on Woo for years and don’t regret it a second coming to Surfr, because I can also use my own device. I’ve been also in touch with the support a few times, they replied super prompt and helped me right away. I can see that this app is made from kitesurfers for kitesurfers and other water sports. Now with the new update 4.0 it’s even better. Can’t wait for what other features they will release 😍😍😍

77Dani17

6 months ago

Response from developer

Thanks so much for the amazing 5-star review! 🙌 We’re stoked to hear that you’re enjoying Surfr. Enjoy Surfr 4.0 and all the more exciting features coming next! 😍