The Surfr. App User Reviews

Name: The Surfr. App
Rating: 4.8 (186 reviews)

The Surfr. App

Lubbertus Vuijk

⚽ Sports

Customer Experience

Positive experience67.7% of reviews

Neutral10.4% of reviews

Negative experience21.9% of reviews

~ Based on 96 written reviews from the US App Store.

Is The Surfr. App Safe?

The Surfr. App appears safe based on user ratings. AppsHunter Safety Score for The Surfr. App is 93/100.

This assessment is based on 186 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.7% of ratings point to a safe experience

1.6% of ratings suggest some concerns

2.7% of ratings point to a risky experience

~ Based on 186 App Store ratings for The Surfr. App.

Is The Surfr. App Legit?

The Surfr. App appears to be a legitimate app. AppsHunter Legitimacy Score for The Surfr. App is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Tout devient payant

Nouvelle mise à jour catastrophique pour les utilisateurs de la version gratuite. Hauteur de saut réservée aux utilisateurs qui payent un abonnement bien cher… l’appart du gain!

patriciadmsoavy

a month ago

Response from developer

Bonjour, Merci pour votre avis honnête. Nous comprenons que la mise à jour des prix ne plaise pas à tout le monde. Sachez que vous pouvez utiliser « Afficher gratuitement » un nombre limité de fois pour révéler les données, et que votre meilleur saut est toujours visible dans votre session. Avec une communauté en pleine expansion et le lancement de l'application Surfr entièrement repensée, Surfr entre dans une nouvelle phase. La nouvelle application propose de nombreuses fonctionnalités inédites et des analyses plus approfondies pour les riders. Nos abonnements et tarifs mis à jour reflètent cette valeur ajoutée et soutiennent la croissance continue de la plateforme.

Turning in to social media

I do not like how your feed is full of people you don’t know. And likes on your sessions are stupide!

05608543

a month ago

Excellent app, and even better customer service.

I’ve been using Surfr for quite a while now, and it has become an essential part of every kiteboarding session. The jump tracking and session analysis are simply fantastic.

I also want to give a special thank you to Floor from the support team. She was incredibly patient, kind, and professional throughout the entire process. She always took the time to investigate my questions, kept me updated, and genuinely cared about finding a solution. It’s rare to experience customer support that’s this responsive and thoughtful.

Excellent app, and even better customer service.
Highly recommended!

Mdsk8

a month ago

Response from developer

Thank you so much for this, you've genuinely made my week! 🤙 It's a real pleasure helping riders of the Surfr app. Enjoy the wind, and you know where to find me if anything comes up!

Наконец-то русский появился!!!

Спасибо за локализацию, но действительно очень людолго загружается и подтормаживает. Возможно это связано с блокоривками РКН🤷🏻‍♂️

удалённый пользователь

a month ago

Response from developer

Спасибо за ваш отзыв! И извините, что приложение работает медленно. Так быть не должно. Пожалуйста, свяжитесь со службой поддержки, предоставив подробную информацию, чтобы они могли разобраться в ситуации — https://support.thesurfr.app/en/

Dia de Kitesurf

Guga

Guga3992

2 months ago

Response from developer

Thank you for your 5 star review and for riding with Surfr! ⭐⭐⭐⭐⭐

Pas de parcours et nom du spot inexact

Pas de solution a date

L'acidulé

2 months ago

Top

Application en avance sur son temps

Sylou334

2 months ago

Response from developer

Merci pour vos 5 étoiles ! 🙌 Ce genre de message fait très plaisir à toute l'équipe. À bientôt sur l'eau!

Kompabilität

Die App funktioniert grundsätzlich gut aber für garmin uhren (ich habe die garmin instinct 2)ist die Kompatibilität leider sehr eingeschränkt (ich z.B. habe keinen live Jump Support( das bedeutet dass ich nicht die Länge, die Höhe, noch die Dauer der Sprünge messen kann))! Wem diese Einschränkung jedoch nicht betreffen oder es ihnen egal ist, für die sollte die eigentlich eine der besten Wahlen sein!

24hamg

3 months ago

Response from developer

Aufgrund der Sensorbeschränkungen der Instinct 2 ist die Uhr tatsächlich nur mit GPS kompatibel. Das bedeutet, sie kann lediglich GPS-Informationen wie Geschwindigkeit und Entfernung liefern. In unserem Hilfecenter finden Sie Informationen zu allen kompatiblen Geräten - https://support.thesurfr.app/en/articles/9859609-which-devices-are-compatible-with-the-surfr-app

Upgraded

I have used this app for 18 months.
I’ve just found out that you can now crop/trim your sessions!!

I like the live “out loud”announcement of my jump height as I ride and also the recording of my jumps overlayed on the gps map.

I think some ability to add specific gear for Wing Foilers is being looked at which would be awesome.

Thanks for the love.

Bunjil Bunny

4 months ago

Watch version no longer supported

Not able to use app this year on my watch I’ve been using for a few years. I am not buying a new watch for one app.

DisappointedKiter

4 months ago

Capt

Surfr is great loads better than Woo stops people chuckling there leg up every jump which gets my vote lol

Swichkitesurfing

4 months ago

Fix the app for garmin

Barely register any jump on a fully compatible garmin watch i’m paying 8$ a month i expect the app to function at least a little

Okokokkokomi

4 months ago

Awesome

I cannot say enough good things about this app. It’s a must have at our local spot, the developer is constantly adding new features and fixing bugs, honestly just a great application and has helped tremendously with my progression.

V0lt@88

4 months ago

I want my basic features back

I really used to like this app. I used it in combination with a Garmin watch, which tracked my sessions without the need for a paid subscription. The features that the basic version provided were completely sufficient for me, and I really liked the statistics it offered.

It’s sad to see that this app has also turned into a money-making machine. With the new version, even the basic features have become more limited. I can’t see those without paying for it anymore.

It’s a shame. I want my basic jump stat features back.

K.N.I.

4 months ago

Response from developer

We understand it’s frustrating when something you’ve used for a long time changes. With the new update, Surfr is still free to use and we’ve also added new free features like wind forecast, Strava export, and more. The main change is that full jump details are now limited in the free version. For riders who only do a few sessions per month, these details will still remain available for free. More frequent riders may reach the limit, while still being able to record sessions, keep their highest jumps on the leaderboard, and use the core app. Plus helps us keep improving Surfr and supporting the platform long-term, while keeping a free version available for everyone.

Best Kitesurf app out there

I tried all kitesurfing app that are out there and must say that Surfr is by far the best. You can really see that it’s picking up the right heights and doesn’t give these ridiculous results that you have on Woo. Been on Woo for years and don’t regret it a second coming to Surfr, because I can also use my own device. I’ve been also in touch with the support a few times, they replied super prompt and helped me right away. I can see that this app is made from kitesurfers for kitesurfers and other water sports. Now with the new update 4.0 it’s even better. Can’t wait for what other features they will release 😍😍😍

7Dani17

4 months ago

Response from developer

Thanks so much for the amazing 5-star review! 🙌 We’re stoked to hear that you’re enjoying Surfr. Enjoy Surfr 4.0 and all the more exciting features coming next! 😍

Great app

Best kitesurfing app out there. Tried several this one is the best

MPP75

4 months ago

Response from developer

We’re happy to hear you’re enjoying the app. Thanks for sharing and see you on the water!

Good app, bad theme

The choice of a dark theme only is really bad. Dark theme are great for people that live in the dark. but kitesurfer don’t, they leave at the beach.

mardiros83

4 months ago

Response from developer

Light theme coming soon!

Локализация🙏🏻

Наконец то добавили русский, спасибо!!
Но 4 звезды за то что у меня ужасно тормозит.

удалённый пользователь

4 months ago

Response from developer

make calibrations a phone push notification not a on-water-frustration

they’ve forgot that design should be useable. fonts should scale even when the user doesn’t have reading glasses on 🙄 - no one has reading glasses on when they’re looking at a watch on the water - pls make display size user controlled, make watch data glance able ; not squint mandatory

WhiteCaps2000