The Telegraph e User Reviews

What users say

Top reviews

OK ish for iphone

I live abroad and subscribe to the DT, which I read via the web on my M4 Mac.
Your Say has migrated solely to the app now,
Who ever heard of reading a broadsheet newspaper on a phone? If you’re desperate maybe but otherwise it’s whole better experience on my Studio display.
The app sort of works on Mac OS Sequoia as long as you want to read the Sydney version ?!?!
I have a VPN router which firmly places me in the UK, so it’s not that.
Of course the DT is not keen on reducing my subscription to account for the lack of access to some features on my Mac, but with the imminent takeover of the DT by foreign interests perhaps it’s time to go elsewhere for News
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Telegraph has gone downhill

- no daily history page
- no comics
- prolific number of adds
- too much ongoing QE 2

Discovering Aussie app

Complex knowing app

Excellent job

Enjoying reading the Telegraph especially when I am in hospital for a week, it keeps me entertained and in touch with the outside world.
Well done guys.

Auto download doesn't work

You can only download the relevant edition on the day despite the auto delivery function being checked. Sometimes, even that doesn't work on the day

App not opening

Since updating to IOS15 the app opens and closes straight away. Tried turning ipad off and back on and deleting and reinstalling. 25 bucks a month I want my money back

Can’t get latest papers

Can’t download paper past April and it’s now may and I have a subscription! Terrible app!

Subscription no longer works app no longer works

I have just cancelled my subscription. No new issues have been available on the app since 15 April 2021. App offers no way of login to your subscription.

0 stars. Does not work...

Like very one else here, I have been a long term subscriber. A few weeks ago the paper just stopped downloading. Both News Ltd and Apple are saying that each other are to blame......use a different media outlet. They owe me a refund.

E-paper has stopped working

Same problem as the last two reviews- stopped working on the 15th of April. No support at all! I’ve tried everything.

Issue with subscription

Seems the suppliers had an issue with the press arrangements for this paper and supply stopped mid April with no notice. When contacting them they explained the issue but gave no details of a resolve or refund of payments made for the full month of April...no idea if the content will return or not....no one seems to know...☹️
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E-paper stopped working 15th of April

I have been a e-subscriber since the day they started( 13 years I think) and have been a happy reader.
On the the 15th of April it stopped allowing issue downloads and despite numerous attempts to fix it( upgrades, reinstalling app etc) it just does not work.
For six days I tried apple support and the telegraph support help lines and both keep passing the buck to the other and are unwilling to help.
I have been left with no choice but to cancel my subscription and will now change to a new paper. Over 40 years of reading this paper will come to an end.
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Last paper rec’d 14/4/2021

No paper downloads since 14/4/2021

Appears there are a number of subscribers having the same problem ...

Can someone fix this situation ASAP!!!

No new papers

Like a number of other people, no new papers since the 14th April. Rang the Telegraph tech support, they blamed Apple. Contacted Apple, they blamed the Telegraph. Have cancelled my subscription and waiting on a refund. Unable to leave a zero star review.

E-paper not uploading

Last paper received was 14thapril. Subscribed until the end of may

Failed for 6 days to Deliver Paper

Was a customer for 7 years until they continually failed to deliver the daily edition in April 2021. After 6 days, I cancelled the subscription, requested a refund through Apple (which was given) and subscribed to the News LTD app for half the price. They had one job....and failed miserably.

For a communication brand you suck at it!

Haven’t been able to download a copy since 14th April. Apparently an issue between supplier and the app provider. But not an email or pop up to tell us anything. Why am I paying for this? How about a pause or extension on this months subscription? You’re a communication company....so communicate!
Cancelling subscription now.
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Hurry and fix it

The app just stopped working. No new editions since 14 April.
No communications to say why.
Very annoying when you have paid for a subscription

My Paper is not being delivered - Hopeless Support

I have been a subscriber for +10years. My last monthly subscription was paid 2nd April but for some unknown reason paper delivery ceased 15th April. I have deleted and reinstalled the app without success. I have made contact with both Apple Itunesstore support and the developer of the App multiple times. Both blame each other and no one accepts responsibility to resolve my issue. I’m done. I’m cancelling my subscription.
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Won’t download paper

It’s been 4 days and have not been able to down load the news paper, yet subscription is up to date. Just a joke
Rob