Digital paper
Great look & easy to use!!
Response from developer
Dear Valued Subscriber, Thank you for your positive feedback! Customer Care.
Slllllloooooowwwwww (not anymore)
This is the slowest app on my iPhone and my iPad. If I click a link for a story, it sometimes takes as long as 2 minutes to open. Please fix it.
Update: I was contacted by the developer who advised me to clear the apps cache. I did and it works great now!
Update: I was contacted by the developer who advised me to clear the apps cache. I did and it works great now!
Response from developer
Thank you! We are glad the issue is resolved.
iPad won’t download
iPhone works but iPad won’t download eedition several days now, sent msg to customer service thru app. Tried deleting and reloading app still no good
Response from developer
Please email our Customer Service Team at customerservice@macon.com for assistance.
Crooks
My elderly mother & her elderly neighbor have not received a newspaper in weeks
They have both called the 1-800 number and still no paper.
This sorry excuse for a newspaper charges them 60 dollars a month for a product they never get .
My next step is to call the State Attorney and to leave this review EVERYWHERE.
They have both called the 1-800 number and still no paper.
This sorry excuse for a newspaper charges them 60 dollars a month for a product they never get .
My next step is to call the State Attorney and to leave this review EVERYWHERE.
Show more
Response from developer
We apologize for your Mother's delivery issues. Please email our Customer Service Team at customerservice@macon.com to assist with her delivery service. Thank you.
Many Issues
You just updated the app to fix issues however issues remain. Updated the app as directed by the message when I clicked on it and it went straight to the McClatchy Group apps-all of them instead of updating the app. I tried deleting then adding back and still the same issue. I tried clicking on the app again and it told me to update the app again. Can’t get past this message to update.
Show more
Response from developer
Please delete and reinstall the app version 9.1.3 this should correct the issue.
New update
Love some of the features in the new update but my e-edition now has a top and bottom header that covers a good percentage of my screen. Please make these appear only when we need it. I use to really have almost perfect user view of the e-edition but the header and footer with next page and print icons take too much screen real estate.
We know to swipe for next page we don’t a permanent button.
Thanks
We know to swipe for next page we don’t a permanent button.
Thanks
Show more
Response from developer
Thank you for your feedback, we will share it with our team. Also, check out our FAQs for assistance: https://bit.ly/3s9zBCz
Awful website & awful paper!
I am attempting to change my payment information & I have had to sign in multiple times because after I click on change payment info, it takes me to a blank page. I’m done!
V Confusing.
all sorts of information I’m not interested in.
Terrible
Not happy with trying to read on my iPad. Is there a way to view in a pdf version?
Repeated continual login - pretty buggy
I have to re-login almost every time I try to access the app, so once I reach the 5 article limit, I generally give up rather than spending time trying to remember my login or waiting for it to access another platform to retrieve my info. I have a digital subscription. I’m not sure why the app can’t save my login details from session to session. If there is time out of some sort, that seems odd and it’s not common practice on any other app I have. Also, when I click on a link to an article - it often redirects me to a completely unrelated article.
Show more
Terrible
It takes several tries to get into e-edition.....you cannot open every article.....when you you it takes several efforts to get back where you left off......if you get back, usually you have to go back to the begging of the paper..... ETC!
Can only get 1/3 space
Can only get a small portion ( 1/3 ) of the screen on I-Pad for the Macon Telegraph which in my opinion is pretty bad. It comes up right in the format but when I push the paper sign it goes to the 1/3 scale, pain to read in that small of a space.
Good
Had everything I need and easy to move around.
Comics and crossword hard to find
I like the comics and crosswords❤️
Sports
Good
Not updated enough
The website does not update enough. Same stuff for days
Poor
Congratulations you took a good app and turned it into a piece of crap.
Dragon
You had gotten to work right again but is somehow messed up again!
The Telegraph
Absolutely CRAPPY!!! Downloaded the app is almost immediately it crashes trying to scroll through stories. Had to reboot once to see if it would clear the app's behavior, but NOOOO. It crashes. Not worth it. Should never moved from the App Store. Can't rate it less than one.
Missing my online subscription content
And to add to the disappointment when I try to edit the content of the very limited selection of "sections" I am wasting my time tapping on the section I want to add to the chosen 5 while nothing happens!
