The Times e User Reviews

The Times e-paper
The Times e-paper
Times Media Limited (Apps)

Top reviews

Bug to fix

Random edition deletion - the epaper app randomly deletes all downloaded editions,regardless of thevretention setting, periodically. Real pain when editions downloaded on a fast connection to read on the move.

Not very good on phone screen

The format follows the printed edition and is no way as user friendly as the ipad version.

Filled with bugs

Useless, signing in with Apple account doesn’t work

Beware scam?

Shocking. Took my money. Won’t let me sign in. No contact option in app. Fraud?

Comment Section Hell

The Times e-paper app has stopped allowing me to access replies to my comments on article threads via the comment notifications. This subsequently leads to excessive searching through lengthy comment threads to find the replies I’ve been notified of and re-join the conversation.

Then, after leaving two or three replies the app prevents me from commenting or liking comments further, by giving the following message: “Sign Up to Post” This, despite being already signed up and having been active on the threads only moments prior.

Very irritating, especially when customer services insist on seeing a screen recording of the issues, even though their email system rejects such files. When you email them screenshots to prove this point they customer services ignore you and the problems persist.
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Doesn’t Download

Very disappointed that The Times hasn’t improved this app considering how badly rated it’s been for such a long time. It’s riddled with bugs. Currently, it doesn’t download anything.

Delay

I don’t mind the reading the paper vis this app - when it is working without lengthy delays due to buffering.

Offline mode doesn’t work

Takes about an hour to download a newspaper for offline…for the app to not even worn when you’re offline. Useless

Avoid

This is supposed to be the app to read the papers offline. It only seems to work online.

Like reading the paper

Brilliant to have the opportunity to read the content as it’s carefully curated in the paper. May The Times always offer this!

Good but text resolution problems

I enjoy using the app to get that newspaper feel. My only criticism is that the resolution of the text is at times very poor and blurry, esp when zooming into the text, despite refreshing the format of the page, or deleting and redownloading the edition. Is there anything that can be done to improve this?
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New app

Simply the worst upgrade I’ve ever encountered and, frankly, needless.

Downloads hardly ever work

You can download editions to read off line which is very handy. However, this hardly ever works and you either get a download unavailable message or it just sits there saying downloading edition. Also, some downloads don’t load the text version when you click on the article, but you can zoom in to the as printed text.
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Okay, but 'article mode' is erratic & usually fails to work.

Okay, but 'tap anywhere to view in article mode' is erratic & usually fails to work. Is there a knack to the tap??

Poor text quality

Disappointed to see that in the first update in seven months there has been no improvement whatsoever in the screen quality of printed text. Why not go back to having The Times on PressReader, a vastly superior experience?

Poor Text Quality - Needs to be improved

The app is fine but unfortunately the text quality is very poor and needs to be improved before it can be an enjoyable app.

Doesn’t work

Everytime I try to log in, says login failed

New reader

New user of the app, found it very enjoyable and far better than the digital site.

No complaints

If you want the printed paper this is great. I also like the classic app, only one I’m not interested in is the new live app.

Excellent

After all the issues with the Times Classic app I have defaulted to the e paper app and love it. Not sure why there are so many negative reviews.