Comments error
Response from developer
Thank you for your feedback. To help us assist you further, please email care@thetimes.com with your full name, CPN, a description of the issue, your device and app details, if possible, please include a screen recording showing what happens before and after going offline. A customer care adviser will respond within 48 hours.
Disappointed
Response from developer
Thank you for your feedback. To help us assist you further, please email care@thetimes.com with your full name, CPN, a description of the issue, your device and app details, if possible, please include a screen recording showing what happens before and after going offline. A customer care adviser will respond within 48 hours.
Buggy
Response from developer
Thank you for your feedback. To help us assist you further, please email care@thetimes.com with your full name, CPN, a description of the issue, your device and app details, if possible please include a screen recording showing what happens before and after going offline. A customer care adviser will respond within 48 hours.
Scam
Response from developer
Thank you for getting in touch and sharing your frustration regarding cancellation. We understand that having to call to cancel can feel inconvenient. At present, we ask customers to contact us by phone so we can ensure cancellations are handled promptly and correctly, and that any questions are dealt with straight away. We do appreciate your feedback, and it has been shared with the relevant teams, as expanding self‑service options within the app is something we know our customers value.
