Horrible app experience
The app leaves a lot to be desired. I’m constantly signed out yet they make it difficult to log in. I always get a prompt that a need a phone call to verify ID. A phone call that never happens. I just wanna see my balance!!!!
JJmoylerz
Update
Horrible app, tried 3 times to install
113245890
I can’t see my balance half the time
I’ve been a member for a decade. The people at my location are FANTASTIC here in Findlay Ohio. So it pains me to even consider moving banks. However the app is horrid to navigate. Everytime I try to log into my app it’s a toss up between having access to my information and being told the “application is experiencing errors”. For the last two months every time I attempt to log into my account I am redirected to App Store to update the app that has been up to date then denied access.
I do want to state that I’ve never had issues accessing the money in my account. The issue is the app being down so often that it’s a waste of time to bank here. You can’t access your account on a regular basis.
Yes, the bare minimum of a banks functions is met, put money into bank and bank card allows cash free transactions. Past that there is nothing special here.
I do want to state that I’ve never had issues accessing the money in my account. The issue is the app being down so often that it’s a waste of time to bank here. You can’t access your account on a regular basis.
Yes, the bare minimum of a banks functions is met, put money into bank and bank card allows cash free transactions. Past that there is nothing special here.
Show more
EEmma_deitering
JJ
After 1 week of being locked out of my account due to the upgrade I finally got access to my online banking. When I open the app it continues to make me go through the App Store to get in causing extra steps. Not at all user friendly
224JJ.
Pure trash
Says I have to update after updating. No longer can I plan trips with debit card. Makes me want to bank elsewhere if I could give it less than 1 I’d make it -10
Nnopp1234
