The Union Bank Mobile Banking User Reviews

Customer Experience

Positive experience21.1% of reviews
Neutral5.3% of reviews
Negative experience73.7% of reviews

~ Based on 19 written reviews from the US App Store.

What users say

Is The Union Bank Mobile Banking Safe?

The Union Bank Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for The Union Bank Mobile Banking is 96/100.

This assessment is based on 1,035 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.6% of ratings point to a safe experience
2.2% of ratings suggest some concerns
3.2% of ratings point to a risky experience

~ Based on 1,035 App Store ratings for The Union Bank Mobile Banking.

Is The Union Bank Mobile Banking Legit?

The Union Bank Mobile Banking is no longer available in the App Store. AppsHunter Legitimacy Score for The Union Bank Mobile Banking is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

So behind the curve

This app feels like it hasn’t been upgraded since 2015 lol. Apparently my bank has Zelle built in for 2 years now yet nowhere to find it in the app. Can’t verify Apple Pay through the app like other banks. Needs major Ui upgrades asap crazy how slow it is

Terrible App

This bank has the most difficult app of all the banks. The statements are ridiculously difficult to print. Must print one, close the app, open the app, print another statement, close the app, rinse, repeat. Absolutely ridiculous.

I like the bank, just not the app

It's so laggy and unreliable as other people said. It's so easy to get locked out while trying to log in. It's an unpleasant experience and a lot of the times I have to use the website instead of the app making the app pretty much useless

Most glitchy app EVER!! Never works when needed😡😤

This app is horrible!! I constantly have issues!! I’m always locked out even though I always put in the correct information! The app will just shut off/down right in the middle of a transfer etc! It’s super annoying and truly thinking about switching banks just because of this stupid app! It definitely needs lots of work!😡😤😤😡
Show more

Meh

It’s okay for the basics.
My issues with is app are:
It’s far behind most other banks.
It logs me out 5 seconds after logging in OFTEN.
The login button won’t work but when I restart the app it’ll be fine.
Zelle CONSTANTLY disappears.
Over all it’s fine for checking balances and keeping track but I’m just not a fan of this bank anymore, they’ve screwed me too many times 🤷🏻‍♀️
Show more

Great app!

Easy to use with lots of features!!

Love

Love many things . Pleasantness . Instant balance . Pay my bills in minutes Everything is instant and can see previous transactions!!

Unavailable

Sometimes when I try to log in it says unavailable and I am unable to do any banking.

Very unreliable

It is always getting updated or it won’t let me log in. It says my connection is bad, which it’s not. Or it won’t let me log in because it can’t verify my credentials, which they aren’t even wrong. I would not recommend this app at all. Extremely unreliable in the sense I can’t look at my account without having to call them. And the phone service is only available during their business hours.
Show more

Great features & functionality

Works great. Love the handy instant balance. Great app!

Bank won’t let me deposit checks

Can’t deposit checks over $1000. GARBAGE APP

Used to work great

I used to love it, but I can't get it to work anymore. Looks like it must be a problem with the iPhone6 compatibility.

Doesn't work with iPhone 6

Disappointing that I upgraded my phone to the iPhone 6 and now can't use it, How about an update soon?

Always crashes

This app use to work fine and I used it all the time, now it won't even open and just always crashes. Very disappointing.

Can't use it

I upgraded my iPhone from a 5 to a 6 plus. While the app works great on my 5, I could not get it to open on my 6+. As far as I know, I've downloaded the newest version, but I can't tell.

Love it!

Great for keeping track of my money and my purchases!

Broken app

Ever since the update to iOS 7, I can not open the app. I have tried reinstalling it and nothing. It opens and comes to the screen that says confirming my identity, but will not go from there!

App keeps crashing.

Don't offer the app if you can't support it. Same issue as other reviewer.. Says it needs an update, one isn't available.

Doesn't work after update needed

Installed...worked great until they said it needed to be updated and to go to the App Store. Unfortunately there isn't an update like they say... C'mon!