Il programma è ottimo
E quando abbiamo avuto bisogno l’assistenza è stata splendida ma se volete la 5 stella per favore inseriate la lingua italiana. Perché certi termini è negli capirli bene . L’app ha una infinità di opzioni ( a pagamento ) per personalizzarla a piacimento, e sarebbe opportuno non fare scelte sbagliate visto che qui dentro mettiamo dati importanti e a volte sensibili. Per chi si lamenta chieda aiuto all’assistenza. Non sono un abbonato e neppure un acquirente ma l’assistenza è stata di grandissimo aiuto sempre !!
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Great PassKeys addition! Spend the time to learn the app, it’s worth it.
Excellent tech Support, if needed.
I have been using this product for a long time now. It is user-friendly once you get the hang of it.
The Freeform format is very flexible. You may need some time thinking about how it will best work for you.
I have been using this product for a long time now. It is user-friendly once you get the hang of it.
The Freeform format is very flexible. You may need some time thinking about how it will best work for you.
Won’t open since update
Simply unable to open the app since the last update it closes down immediately
⭐️⭐️⭐️⭐️⭐️
FIVE STARS! Absolutely 100% recommended! Brilliant UI! Definitely worth the wait!
This app brings everything in a small package: simple, user-friendly, and secured! I haven't found any other app that can replace this.
Please continue to keep up the excellent work! ⭐️⭐️⭐️⭐️⭐️
This app brings everything in a small package: simple, user-friendly, and secured! I haven't found any other app that can replace this.
Please continue to keep up the excellent work! ⭐️⭐️⭐️⭐️⭐️
Best ever password manager
I have been using this manager for a quite few years now and it is the best. I have tried several other well known managers and they honestly were not as good. Had a slight hitch using one feature a few days ago, the response was within 24 hours and fixed the problem (my error not the app). Totally satisfied with and unreservedly recommend The Vault.
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Fantastic Support
The support team was fast to respond to my predicament.
After querring me on the issues, and exchanging e mails,they recommended a few steps. And it worked!
Because of their insights on the workings of the vault, i managed to recover an important note that went missing
Thank you so much to the very supportive support team. You guys are the best 👍👍👍
After querring me on the issues, and exchanging e mails,they recommended a few steps. And it worked!
Because of their insights on the workings of the vault, i managed to recover an important note that went missing
Thank you so much to the very supportive support team. You guys are the best 👍👍👍
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Major New Bug
After many years of excellent use, I am now experiencing a major bug. The Vault is repeatedly disappearing immediately after I enter my passcode. It’s happened many times already - after every attempt. Powering my iPhone 16 off and on did not fix the problem. Upgrading from iOS 26.2 to iOS 26.3 also did not fix the problem. Please fix this as soon as possible as I have a lot of important information that I cannot now access - but urgently need to.
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Response from developer
Hi, please contact support via email and we’ll help you resolve the issue: support at TheVault-app dot com
Now Crashes on Phone
The Vault for years was my go-to place for easily, on my iPhone and iPad, keeping up with numbers, passwords, codes and other important bits of information. The app has many helpful features.
Now, the app crashes on my phone, upon entry of the PIN. Fortunately it still works on the iPad. Unfortunately I can’t easily carry the big iPad everywhere. If this is not resolved, I will have to migrate. The developer website does not have a contact link, hence this review.
Now, the app crashes on my phone, upon entry of the PIN. Fortunately it still works on the iPad. Unfortunately I can’t easily carry the big iPad everywhere. If this is not resolved, I will have to migrate. The developer website does not have a contact link, hence this review.
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Unreliable App
Lost all my information and it won’t allow me to log back in.
Crash
Ultimamente l’app mon funziona bene. Circa um mese fa ho dovuto reinstallarla ed è andata per un pò. Oggi non riesco più ad aprire l’ app che va in crash. Servirà un aggiornamento?
Poor
The app keeps crashing and I have sent numerous emails but have never received a response. All of my information keeps getting lost.
excellent customer service
They responded in less than 24 hours when I had the first and only problem I have ever had with The Vault, and they had a solution. I believe this is the safest way to store private information and I have used The Vault for about 15 years now.
Great App and great support
Great app that I have used for many years. Even more impressive is their tech support in the rare event I needed assistance. So fast and so helpful.
Recommended.
I've used The Vault for some years now, and found it excellent. Recently I had an issue: emailed support, and got reply within 24 hours with a detailed resolution. So good service as well as good product.
Versatile, easy to use, second to none support
This app is brilliant for storing confidential info like passwords, notes, and other content. I use it for writing practitioner notes that I want to keep secure and available across all my devices. After some difficulty on my part with syncing, the Vault team gave me advice and guidance that was incredible - prompt, polite, and useful. These guys are expert at what they do, know their product inside and out, and will get you going with the app in a jiffy. Highly recommended app for its functionality and highly recommended experience with actual humans that can actually help you. A pleasure all round!
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Most Useful App plus great support
I tell all my friends using an iPhone that this is the most useful app they can get. I have used it for years and have over a hundred passwords stored. I access it several times per week to check out what my passwords or other account information is. Just last week I could not get into my account. After contacting their customer support I got a response within hours with detailed instructions on what to do. The good news is that I am now back to using the Vault. Be sure to do secure backup, it saved all my information.
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BEST Password App Ever
I have been using The Vault for well over 10yrs and I absolutely love it. It is cost effective, one time charges only… easy to use and understand, and if you need tech support it’s a quick email with a speedy response with easy to follow instructions. I have recommended to many of my friends and they all love it!!! HIGHLY RECOMMEND.
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Snelle hulp
Zeer snel antwoord bij problemen,zelfs in het weekend
Time to dump this liability
This app worked for a few years but recently it has crashed five times and each time I’ve lost content. You can’t do backups every five minutes. No more. Time to flush it.
Excellent Support
After upgrading to iOS 26.2 my Vault failed to load and I contacted The Vault team for support. They made a suggestion, which didn’t work and they came back with a series of steps. The steps were performed initially on my iPad and voila! I then executed the same steps on my iPhone which was a bit more challenging, due to the vault defaulting to apple files and not Dropbox. Good thing the vault covered this little mishap. I followed the alternative and was able to opened my backup file in Dropbox using The Vault. All devices corrected and I was successful in enabling secure link. A big thank you to The Vault team. Awesome work guys.
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