Blah blah blah
American English only
Says 4+ more like 12 months
Not UK English
Don’t waste your time
No recomendable
Response from developer
Hola, lo siento, nos gustaría investigarlo de inmediato. ¿Puede enviarnos un correo electrónico rápido con más detalles a support@touchpress.com? Nuestro equipo se pondrá en contacto contigo. Gracias.
Sound doesn’t work
Response from developer
Hello. Sorry to hear you are having trouble with our app. Normally problems with sound are due to the fact that the mute switch on the device is engaged. This can be a little confusing because not all apps obey the mute button, but ours do, so while you will be able to hear other apps, you would not be able to hear ours. All you have to do is toggle the mute switch which is located on the side of your tablet or smartphone. Once you toggle it you will hear sound again. If there is no mute button please slide up the menu from the bottom of the iPad screen to find the mute button icon. If you still cannot hear sound, please try the following: Go to Settings > General. Under "Use Side Switch To" please ensure that the "Mute" option is selected, and not the "Lock Rotation" button. Then ensure that the Lock / Unlock setting is switched on (to unlock). You might have to restart your device afterwards. If this doesn't work email support@touchpress.com with the model of your device and we will look into it further for you. We hope this resolves your issue, if you’re satisfied it has, would you consider revising your review?
No sound!
Response from developer
Hi Smkai. Sorry to hear you are having trouble with our app. Normally problems with sound are due to the fact that the mute switch on the device is engaged. This can be a little confusing because not all apps obey the mute button, but ours do, so while you will be able to hear other apps, you would not be able to hear ours. All you have to do is toggle the mute switch which is located on the side of your tablet or smartphone. Once you toggle it you will hear sound again. If there is no mute button please slide up the menu from the bottom of the iPad screen to find the mute button icon. If you still cannot hear sound, please try the following: Go to Settings > General. Under "Use Side Switch To" please ensure that the "Mute" option is selected, and not the "Lock Rotation" button. Then ensure that the Lock / Unlock setting is switched on (to unlock). You might have to restart your device afterwards. If this doesn't work email support@touchpress.com with the model of your device and we will look into it further for you.
I don't like the lights on
Awesome App!
Ms
No Sound at all
Response from developer
Hello KBSpitz, Sorry to hear you are having trouble with our app. Normally problems with sound are due to the fact that the mute switch on the device is engaged. This can be a little confusing because not all apps obey the mute button, but ours do, so while you will be able to hear other apps, you would not be able to hear ours. All you have to do is toggle the mute switch which is located on the side of your tablet or smartphone. Once you toggle it you will hear sound again. If there is no mute button please slide up the menu from the bottom of the iPad screen to find the mute button icon. If you still cannot hear sound, please try the following: Go to Settings > General. Under "Use Side Switch To" please ensure that the "Mute" option is selected, and not the "Lock Rotation" button. Then ensure that the Lock / Unlock setting is switched on (to unlock). You might have to restart your device afterwards. If this doesn't work let us know please email support@storytoys.com and we will look into it further for you. We're sorry you couldn't contact us. For future reference you might try searching the internet to find a developer's website, which will usually provide a contact email address or support form. StoryToys Support Team
