Magazine is great, app is definitely getting better.
Listen!
I noticed that the ‘listen’ button was back this morning. Thank you! 🙂 Much appreciated.
Great Magazine. Atrocious app
Can't read it.
Feedback
Other fonts please
Impossible to access
Great Magazine. App still has issues however.
Great Magazine. App still has issues however.
Typos galore
Pages freeze unless you’re in advert mode - clever forced viewing.
Frustrating
Excellent publication.
Poor customer service
The Week
Essential reading
Great content, app has some annoyances
- Offline downloads aren’t offline-first. If you have a slither of data it will try to either download the magazine fresh or do some kind of online check, meaning you’re sat looking at a blank screen for an issue you manually downloaded 5 minutes ago.
- The login system is bonkers. You now have three separate logins (The Week website, mymagazine.co.uk, and then the app using some kind of order number). In theory this should only be annoying once, but if, as I did, you get logged out of the app for some reason, finding which of the multiple ID numbers you need to use to get back in is a monumental waste of time. At the time of writing I’ve had to open a support ticket to figure this out, and I’m hardly a technophobe. This sounds like a small thing, but at the moment I cannot access the subscription I’ve paid for, so the star rating reflects that.
I’m glad that they’ve not created an app with a tonne of pointless features, it’s simple and when things are working as expected it’s great, but just fix the offline feature and the login flow and it would be perfect.
