The Wonder Weeks User Reviews

Name: The Wonder Weeks: baby monitor
Rating: 2.76923 (13 reviews)

The Wonder Weeks: baby monitor

Twise Victory Publishing BV

🌟 Lifestyle

💪 Health & Fitness

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Terrible App

App disconnects while sitting in the next room. Takes forever to connect in the first place if at all. My internet is not the issue as other monitor apps work and it won’t connect without wifi like it states it can.

Miranda Vickery

2 years ago

I want refund

Refund please

Hnin Lei Phyu 1988

3 years ago

Doesn’t work

Paid for it can make it work. Help

Ludwig1942

3 years ago

App not working

Camera, sound, microphone all not working

BM01_

4 years ago

Does not work

This app is useless. Don’t waste your money on it. I sorely regret spending money on this app. Once you close the came and you try to reopen and connect to the monitor again it gives you an error message saying that the baby unit is taking too long to connect (even if the baby unit shows it is streaming). The only way I can get it to work again is if I delete and download it again which is inconvenient and annoying.

HayleyCooke94

4 years ago

Can’t connect

I have very strong Wi-Fi at home, none of my other apps have issues with it. Every time I try to connect for the BabyMonitor it tells me to check to make sure that the Wi-Fi is strong enough. I have no idea what’s wrong with this app.

Keocjsjcks

4 years ago

Terrible upgrade

I too bought this app for he sounds which I cannot access even when the device is connect. Please restore to what originally was.

minnyve

5 years ago

Response from developer

Thanks for your review. Sorry to hear that this affected you. We had a temporary glitch with the Google Streaming service that we use. That is all sorted now, and the App works fine again. Sorry for the inconvenience, and thanks for your patience.

Sadly didn’t work

I wish i’d taken note of the other reviews but figured the problems would have been fixed by now… sadly it kept saying i wasn’t connected to the wifi despite having full signal on both devices. Very disappointed wonder weeks. I bought the app on both devices and then for it not to work was nearly £5 completely wasted. If only money grew on trees…

Cejw88

5 years ago

Doesn’t work and you charged me twice

I want my money back, it won’t connect and keeps asking me to check WiFi even when standing right next to the router plus I was charged twice one 1.99$ and another 3.99$ I expect both back.

LorinCW

5 years ago

Doesn’t work properly

So the picture works, however o kept getting notifications when my baby was asleep that he is moving and when he was actually crying no sound came through and I did not receive notifications… I would like a refund please. There is access to microphone and camera and both devices so it’s not that.

Steph123456789012345

5 years ago

Doesn’t connect

I am so disappointed that this doesn’t work...it just says connection slow check WiFi but I have very strong WiFi so know that is not the problem. Very annoying when you a,ready have to pay twice :(

drfgghjggbhhff

5 years ago

Response from developer

Hi, we would like to help you out and let the app work again on your devices ,so please send us your (version and model of devices) details to support.ios@thewonderweeks.com and we can figure it out with our developers!

Doesn’t work

We bought this app on two devices for our holiday so we could relax and enjoy breakfast etc whilst our little one was snoozing. However, the app didn’t work. It said we were connected but I couldn’t hear anything, I assumed that he was fast asleep but came back and he was screaming. I was really upset that I’d trusted this app and left him. It also doesn’t let you play your own white noise etc and did not connect over 4g as advertised. I could not recommend this any less.

Lindseypindsey

5 years ago

Response from developer

Hi there, we apologize for any technical issues you might be having. Please contact us directly at support@thewonderweeks.zendesk.com with relevant details so we could investigate. As for the Music/White noise option, when you connect the two monitors you get the option to enable it in the bottom menu at the right. Best, Maria

Lost usage

I bought this app for the sounds and songs. Now with an update to the app, I can no longer play them and have to purchase them again! Why?!?

teacher of exploration

5 years ago

Response from developer

Hi there, thank you for reaching out. The Music/White noise option is still available. When you connect the two monitors you get the option to enable it in the bottom menu at the right. For further assistance please contact us at support@thewonderweeks.zendesk.com Best, Maria

Easy to use and saved me money!

This app is just what it says it is: a baby monitor! You can turn your phone into one and there’s no need to buy a pricey stand alone monitor! I love that this utilizes my phone’s super clear camera so it feels like a high end product. We have a small home so I thought we could do without a monitor but in recent weeks, I’ve wanted one. It’s so nice to have this app because now we have a monitor and it’s high quality! There are alerts when baby starts making noise (or there are any noises). This app was so easy to connect and with purchase sharing, my partner and I only needed to buy the app once. It’s nice that every time we use it, we can change which phone becomes the baby
device and which is the parent device. Just be aware you won’t be able to use your phone if yours is monitoring the baby as your camera is used and should be pointed at them. I don’t mind this as if the baby is asleep I’m definitely asleep!

CPBonner

5 years ago

Response from developer

We sincerely appreciate your taking the time to provide us with such an insightful and valuable review. Deepest thanks from the entire The Wonder Weeks team! :)

Not the app I paid for

I bought this app nearly a year ago as a “white noise” app to use for my children’s sleep. Tonight I went to put my 3 children to bed and to my dismay and frustration this app has changed to a baby monitor. This is not the original intended purpose of this app.
I am now at a loss as I have no white noise to help my children sleep unless I upgrade the other wonder weeks app ( the leaps app) at a further cost to me and I’m left with this baby monitor app which is of no use to me and is not what I originally purchased.
I’m very frustrated and annoyed.

a manca

5 years ago

Response from developer

Hi there, thank you for reaching out. The white noise option is still available. When you connect the two monitors you get the option in the bottom menu at the right. For further assistance please contact us at support@thewonderweeks.zendesk.com Best, Maria