haloclover
Oregon lottery
Response from developer
Hi 👋 there! Thank you for your review! We wish you a big win soon! TheLotter team ☺️
Love it
Response from developer
Hi Krystalmilli, Thank you for your review! We wish you the best of luck! TheLotter team ☺️
First time
Response from developer
Hello Chaos503, Thank you for sharing your enthusiasm! We're thrilled to hear that you've taken advantage of our bundles and promotions. Rest assured, our site is genuine, and we are committed to providing a fair and exciting experience for all our users. If you have any questions or need assistance with anything, please don't hesitate to reach out. Best of luck! theLotter team
Takes you to a browser
Response from developer
Hello Toy23, Thank you for your comment and we apologize for any inconvenience caused. Please note that once you fill in the information, it will lead you to process the payment through the browser. In order to understand where the transaction is stopped, we kindly ask you to send us a screenshot of the process you are following so we can assist you better. Please send it to care@thelotter.com and service@mx.thelotter.com. Best regards, TheLotter team
Slow
Response from developer
Hello Selesko, Thank you for your comment. Please note that once you fill in the information, it will lead you to make the payment through the browser. Please do not hesitate to contact us via our chat to assist you better. Wishing you the best! TheLotter team ☺️
Easy peasy
Response from developer
Hi Masonj49, Thank you for sharing your experience, we’re glad you enjoy our APP. Wishing you the best of luck! TheLotter team ☺️
Can’t purchase because says I am in the wrong location
Useless App and Services
Beware
Response from developer
Hello Laurie, Thank you for using our services! Please accept our sincere apologies for your experience with our site. Please know that the only way the system will buy you automatic tickets is when you purchase a Subscription - meaning you have chosen a Subscription when you buy your ticket. In order to figure out what has happened to your account, we need to locate your account with us. My goal is to solve this problem for you as soon as possible. We need your email address to look into your account and resolve this issue. Could you please provide us with the email you used to create your theLotter account? Please provide us with either your email address or the full name that you registered when you created your theLotter account. Alternatively, you can contact us on our Live Chat and ask our agents to pass your email address on to Felicia - I will follow up on your case and assist you. Thank you for your time and I look forward to hearing back from you. Felicia theLotter Oregon Team
Have to delete app weekly
Response from developer
Hello Blappus, Please accept our sincere apologies for any inconvenience caused by our app. My goal is to solve this problem for you as soon as possible. We need your email address to look into your account and resolve this issue. Could you please provide us with the email you used to create your theLotter account? Please provide us with either your email address or the full name that you registered when you created your theLotter account. Alternatively, you can contact us on our Live Chat and ask our agents to pass your email address on to Felicia - I will follow up on your case and assist you. Thank you for your time and I look forward to hearing back from you. Thank you for your cooperation! Felicia theLotter Oregon Team
N
Response from developer
Hello montanabland, Please accept our sincere apologies for any inconvenience caused by our app. My goal is to solve this problem for you as soon as possible. We need your email address to look into your account and resolve this issue. Could you please provide us with the email you used to create your theLotter account? Please provide us with either your email address or the full name that you registered when you created your theLotter account. Alternatively, you can contact us on our Live Chat and ask our agents to pass your email address on to Felicia - I will follow up on your case and assist you. Thank you for your time and I look forward to hearing back from you. Thank you for your cooperation! Felicia theLotter Oregon Team
Doesn’t Work
Response from developer
Hi anon961420, Thank you for using our services! We sincerely apologise for any inconvenience you may have experienced while using our mobile App on your device. Please note that when using our App, in order to complete a purchase, you are redirected to our mobile site. If you are having trouble accessing the site, we would like to ask you to perform a few checks in order to see if the issue can be easily resolved: Step 1: Try restarting your phone and once it loads, try using the application. Step 2: Uninstall the Mobile app from your device and try to reinstall it again. Step 3: Please clean out your cookies, cache and browser history. Step 4: Please update us with the following information: should you find that you are still experiencing a problem, to further assist us in resolving the issue, If you are receiving an error message; what did it say? Please take a screenshot of the error and send it by email: service@mx.thelotter.com Please confirm that you deleted cookies and cache . Please explain the exact steps you were following before experiencing the issue. What device and version are you using? Which browsers did you try (What version)? Thank you for your cooperation and patience in resolving this issue. Please advise if we can be of further assistance in this or any other matter, and we will be standing by to be of service by E-Mail or Live Chat. Wishing you the best of luck in the lotteries, Customer Service Team theLotter
Zero stars
Response from developer
Hi Sannie35, Thank you for using our services! We sincerely apologise for any inconvenience you may have experienced while using our mobile App on your device. Please note that when using our App, in order to complete a purchase, you are redirected to our mobile site. If you are having trouble accessing the site, we would like to ask you to perform a few checks in order to see if the issue can be easily resolved: Step 1: Try restarting your phone and once it loads, try using the application. Step 2: Uninstall the Mobile app from your device and try to reinstall it again. Step 3: Please clean out your cookies, cache and browser history. Step 4: Please update us with the following information: should you find that you are still experiencing a problem, to further assist us in resolving the issue, If you are receiving an error message; what did it say? Please take a screenshot of the error and send it by email: service@mx.thelotter.com Please confirm that you deleted cookies and cache . Please explain the exact steps you were following before experiencing the issue. What device and version are you using? Which browsers did you try (What version)? Thank you for your cooperation and patience in resolving this issue. Please advise if we can be of further assistance in this or any other matter, and we will be standing by to be of service by E-Mail or Live Chat. Wishing you the best of luck in the lotteries, Customer Service Team theLotter
Website doesn’t work
Response from developer
Hi Tina, Thank you for using our services! We sincerely apologise for any inconvenience you may have experienced while using our mobile App on your device. Please note that when using our App, in order to complete a purchase, you are redirected to our mobile site. If you are having trouble accessing the site, we would like to ask you to perform a few checks in order to see if the issue can be easily resolved: Step 1: Try restarting your phone and once it loads, try using the application. Step 2: Uninstall the Mobile app from your device and try to reinstall it again. Step 3: Please clean out your cookies, cache and browser history. Step 4: Please update us with the following information: should you find that you are still experiencing a problem, to further assist us in resolving the issue, If you are receiving an error message; what did it say? Please take a screenshot of the error and send it by email: service@mx.thelotter.com Please confirm that you deleted cookies and cache . Please explain the exact steps you were following before experiencing the issue. What device and version are you using? Which browsers did you try (What version)? Thank you for your cooperation and patience in resolving this issue. Please advise if we can be of further assistance in this or any other matter, and we will be standing by to be of service by E-Mail or Live Chat. Wishing you the best of luck in the lotteries, Customer Service Team theLotter

