Order time issue
If you order ASAP it doesn’t send the order to the kitchen for 15 mins.
Bad
Not able to order since December
Why does you app need audio
Foods good, apps trash. Why on earth does the app need to stop any phone audio when ordering. Know your place Fishbowl
First choice for lunch
App is easy to use, has worked for me every time! Easy to use, easy payment options what’s not to like?
Response from developer
Music to our ears Tiny071. Thanks for the love.
App sucks, charges your card, doesn't go through
As title, charges your card, doesn't go through. Can't close keyboard to submit to support. Wildly poor app, do not recommend using, just go in person.
UX bad
Please fix this app something is wrong with the buttons - cannot press to add to order
Fast, Fresh, Easy, Yum!
Great food, love being able to order online and just grab it from the table, especially when it’s busy, adding a slow cooked lamb warm bowl with tzatziki to the menu would be amazing!
Response from developer
You're a legend dec-pat288. Thanks for the love.
Cannot contact support
The keyboard hides the Send button. Note I’ve wasted my order as I can’t reach support and no phone number is listed.
Re-order feature gone
I think most common use feature is re-order. I can't find it anywhere on the app. Very annoying.
Inflexible protein options in app
Frustrating that you can’t select from all the protein options for preset bowls, e.g. want lime light with salmon but not available in app
Response from developer
We hear you becmanning and we've passed your feedback to the right crew. Have you tried BYOB yet - it holds the promise of getting everything you want in one bowl. Got more to say about the app, send it across to careteam@fishbowl.com.au.
App doesn’t work
Keeps complaining about wifi issues, can’t reset password, order page doesn’t work. Better go just order in store
Discounts don’t work
Staff centre discounts don’t work in this app. Team members can’t help. This issue is with the chadstone centre code.
Also no order number for submitted orders?
Also no order number for submitted orders?
Unable to log into existing account
What a terrible app! I switch to a new phone and try to log into my existing account, it recognised my mobile number but still requested me to sign in with my FB (and this is the one and only option). Then guess what? This app is NOT active on FB! RIDICULOUS. I will never be able to log into my existing account.
Why bother using FB when your customer already has an account with their mobile number???? If you don't want your loyal customer to come back, just keep your awful app as it is.
Why bother using FB when your customer already has an account with their mobile number???? If you don't want your loyal customer to come back, just keep your awful app as it is.
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Response from developer
That's super frustrating ivory10. If you're still having issues on the latest version of the app, email careteam@fishbowl.com.au and we'll sort it out.
Bring back quick reorder functionality
I like ordering the same dish and it takes forever to customize it! Bring back quick reorder functionality!
Response from developer
We've got you Edgarione. Reorder is alive and well on the latest version of the app. If you're still having issues, email us at careteam@fishbowl.com.au.
Cant login
After got the OTP, it said i should login with FB. And when it oepend FB, there is an error with saying the app is not active. Cant use my account at all
App crashes upon opening
Upon opening app, the logo shows for 10 seconds and then the entire app crashes.
Can’t order
It doesn’t verify my Australian phone number
Not allowed to cancel order
No option to cancel order even an hour before the estimated pickup time. No response from support in that time. Will have to bank chargeback
Not able to login, stupid app
When open the app, it asks your phone number, then put in the code. Then always ask you to create a new account, no options for exiting user to login. What’s the logic here? Why can’t use phone or email to login? If you ask phone number, the. ln you should allow phone number login.
The app is broken. Cannot believe their don’t have QA Automation there
The app is broken. Cannot believe their don’t have QA Automation in place