
THM Portal
Field crew & work orders
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Free
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About
Top Hat Maintenance is the field companion for our crews and operations team. It puts every assigned job, task, and detail in one place so work gets done faster and nothing slips through the cracks.
FOR TECHNICIANS
• See the jobs assigned to you for the day, with client, site, and scheduled time
• Get turn-by-turn directions to the property
• Start a job to clock in automatically
• Work through the task checklist and check items off as you go
• Snap and attach photos right from the job
• Capture a sign-off signature when the work is complete
• Message dispatch instantly if something's wrong or you can't get access
FOR OPERATIONS
• See every crew's jobs in real time
• Reassign work, add tasks, and reschedule on the fly
• Review photos and notes from the field
• Reopen a completed job when work needs to continue
Built for property maintenance, janitorial, and facilities teams. Access is by invitation for Top Hat Maintenance staff, clients, and custodians.
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What's New in THM Portal
2.2.6
October 28, 2026
Client portal, janitorial schedules and checklists, and a faster, cleaner work-order flow.





