Thomann User Reviews

Customer Experience

Positive experience80.9% of reviews
Neutral2.6% of reviews
Negative experience16.5% of reviews

~ Based on 309 written reviews from the US App Store.

What users say

Is Thomann Safe?

Thomann: Discover Music Gear appears safe based on user ratings. AppsHunter Safety Score for Thomann is 95/100.

This assessment is based on 173 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.1% of ratings point to a safe experience
1.2% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 172 App Store ratings for Thomann.

Is Thomann Legit?

Thomann: Discover Music Gear appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Thomann is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

La marca Harley Benton es una maravilla

Lo dicho, puedes tener una réplica de cualquier guitarra por 80 €

Amazing app!

The best music shop app! Everything works perfect. Very easy to navigate.

Diller

Türkçe dil seçeneği gelirse çok güzel olur

Compra rapida i fàcil

Producte més barat que a qualsevol venedor i pagament fàcil i ràpid.Molt satisfet.

Buena página

Estoy muy a gusto todo llega bien y en su tiempo

La nueva actualización da errores

Al actualizar a la versión reciente no puedes acceder a la categoría “saldos”

Et tu, Thomann?

Since this update, sponsored products started appearing in the search results. I have been your customer for more than 15 years, and personally I do not like this change. I always trusted your platform when searching for music equipment. Sponsored results make the app feel more like a generic store with random promotions than a professional music gear shop. Because of this, I will probably look at other places for my future equipment purchases. Thank you!
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bug in latest IOS version

I love the app, just wanted to flag a very bad bug now found in the Bargains/ Show all/ sections : result is a broken link in all sections

Da errores

La app siempre ha sido excelente, pero con esta última actualización, los enlaces dan errores…

Don’t update !

There is a new feature now that personally I can’t stand where sponsored products appear in your browsing. Like, you list Fender guitars and on the top in between 2 Fender guitars you get a sponsored Harley Benton shoved to your face even if you couldn’t care less about HB. Like ads in a way. Hate that. Give us back our freedom Thomann !
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simplicité d’achat avec les conseils qui vont bien

Une logistique parfaitement rodee , pas de soucis pour les envois sur une île aux canaries ! Rapide et efficace !

Pretty good

Pretty great app actually. One thing I keep going back to the website for though is the product category breadcrumbs. It’s so convenient to be able to click back from “Shure condenser mics” to all condenser mics. Add that, and I’ll gladly give you 5 stars.

👍👍👍

Tranquilidad y confianza en la calidad de todos los productos…

Professional

I’ve ordered Boss BD 2w and it was so easy with Thomann and 3 year guarantee as with all there great guitars etc doesn’t get better than that with others 2 years

Message

C est mon premier achat en tant que musicien j aurais aimé un geste commercial de votre part
Cordialement
Fabrice

Très pratique

C’est simple d’accès et les prix sont imbattables.
Conclusion, le top pour les Zicos !
J’apprécie également beaucoup le fait de payer en 3x sans frais avec Klarna ou paypal, très pratique !

Le meilleur site

Site très agréable à utiliser. Je souhaiterais que l’on puisse avoir des préférences personnalisées par exemple avoir toujours le classement du moins cher au plus cher par défaut quand je suis connecté.

Didnt agree to fix their defective product

Three months after barely using my guitar the wood came off, there were no hits on the guitar. Even tho i had a two year warranty the didnt agree to fix it and now i have to pay more to fix it. Scammers…

Nefasto en los envíos

No volveré a comprar en Thomann mientras sigan usando UPS como empresa de reparto.

Wishlist bundle bug

There’s something wrong with the custom bundles added to your wishlist: on the desktop browser the bundle looks okay but on the mobile app it only show a single product multiplied by the number of products you have in the bundle, also the price of the bundle is not shown