Great app!
AI Health Coach
well designed making it easy to interact with the health coach. I plan to encourage my family and friends to also use it. Keep up the good work!
Truly a Lifestyle Game Changer
The workout program is a game changer. I don’t have to think about what to do at the gym anymore. Everything is laid out step-by-step in a plan that feels personalized to me and my goals.
I’m excited to keep going on this journey and love having the support and structure this app provides.
Theft. Fraud.
Response from developer
Hi, this definitely shouldn’t happen, and I’m really sorry for the frustration. We take billing issues seriously and want to fix this immediately. Please reach out to us at support@thriveaihealth.com with the email tied to your account so we can investigate, stop any charges, and make this right.
Disappointed / ANGRY
Response from developer
Hi — I’m really sorry for this experience, especially that you weren’t able to get a response after reaching out. That’s not acceptable, and we understand why you’re frustrated. We want to fix this immediately. Please contact us at support@thriveaihealth.com with the email tied to your account (or resend your previous message with “URGENT” in the subject), and we’ll prioritize reviewing your case, stop any billing, and issue refunds where appropriate. We’ve also recently improved our support process to ensure issues are handled quickly, and have made significant updates to app stability since this review. We’d really appreciate the chance to make this right.
Horrible
Response from developer
Hi, I'm really sorry for the frustration here. Charges like that shouldn’t happen without clarity, and we want to make this right. Please reach out to us at support@thriveaihealth.com with the email tied to your account so we can review the charges, stop any billing if needed, and issue a refund if appropriate. We’ve also made a number of improvements to the app and overall experience since this review, but we’d love the chance to fix things for you directly.
Love this app
So slow!!!
Developers? Hello?
What a huge disappointment. From the moment I signed up the experience was terrible. Constant glitches, the AI asking me the same prompts over and over again, taking forever to think and move on to the next section. The questionnaire that was supposed to be “ten minutes” was an hour because of loading difficulties with the AI. Then when I get my “plan” it’s just an over glorified schedule with push notifications. This app isn’t a coach. The only way it would help encourage you is if you have really poor time management. And it’s definitely not worth the $34/month subscription. Yikes. Developers, do better. This is shameful.
Disappointed
When logging on it tells me there are issues and for me to try again later.
I am really disappointed because I love the app in general but for the price I would expect NOT to have the issues I’m having now. So needless to say, I will be canceling my subscription. I can’t do it anymore! I have been trying to log my food for over a week and nothing.
Response from developer
Thank you so much for taking the time to provide feedback, we appreciate it. We are working on a fix. Stay tuned!
Really want to like
I have been using it one week
But the last 3 days it’s been very frustrating trying to log my daily updates. I was really getting into using this app.
Response from developer
We’re so sorry you’ve been running into issues. Our team is working hard on an update that should make things run much more smoothly, and we can’t wait for you to get back to enjoying the app. Thanks so much for your patience, stay tuned!
Disappointed
When logging on it tells me there are issues and for me to try again later.
I am really disappointed because I love the app in general but for the price I would t expect to have w the issues I’m having now. So needless to say, I will be canceling my subscription
