ThriveDesk

ThriveDesk

Customer support software

2 ratings
3 reviews
Free

Details

Released
March 21, 2022
Updated
November 1, 2026

Features

ThriveDesk screenshot #1 for iPhone
ThriveDesk screenshot #2 for iPhone
ThriveDesk screenshot #3 for iPhone
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ThriveDesk screenshot #5 for iPhone
ThriveDesk screenshot #6 for iPhone
ThriveDesk screenshot #7 for iPhone
iphone
ipad
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About

This app provides a shared inbox for customer support teams to manage inquiries on the go. It allows for quick responses with saved replies, conversation organization via tags, and internal notes for team collaboration. Enhance customer experience and boost sales with efficient communication tools.

✓Shared Inbox for team access
✓Instant Saved Replies
✓Conversation Tagging and Assignment
✓Internal Notes for Collaboration
✓Live Chat integration
✓Spam Filtering
✓Performance Reports
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What's New in ThriveDesk

3.8.1

November 1, 2026

feat: updated app launcher icons and related assets

User reviews

What a CS platform should be

Very slick software, amazing price, even better support. I recommend this 10 out of 10 times. Had for 2 years now.

Best Ticketing Software

I have been using Thrivedesk for over a year. Never any problems. Their support is quick and friendly. Highly recommend.

Not good

Just use it in your mobile browser and save yourself the frustration

FAQ

What devices does ThriveDesk support?

ThriveDesk is available on iPhone, iPad, and iPod devices. This ensures your team can manage customer interactions from various Apple mobile devices.

How often is ThriveDesk updated?

The latest version of ThriveDesk is 3.8.1, and it was last updated on November 1, 2026. While this indicates a recent update, users can expect ongoing improvements and bug fixes.

What is the age rating for ThriveDesk?

ThriveDesk has an age rating of 4+. This means it is suitable for users of all ages and does not contain content that would be inappropriate for children.

Does ThriveDesk have ads?

No, ThriveDesk does not contain advertisements. Users can enjoy a seamless experience without any interruptions from in-app ads.

What are the main benefits of using ThriveDesk for customer support?

ThriveDesk offers a shared inbox for team collaboration, instant saved replies for faster responses, and the ability to organize conversations with tags. This leads to improved efficiency and customer satisfaction.

Can I see customer purchase details within ThriveDesk?

Yes, ThriveDesk allows you to view customer purchase details directly within the inbox. This provides your support agents with essential context to offer more personalized assistance.

How does ThriveDesk help with sales?

ThriveDesk integrates sales queries into the shared inbox and allows for quick responses via live chat. This helps close sales deals efficiently without switching platforms, boosting business growth.

What kind of reports does ThriveDesk provide?

ThriveDesk offers Conversation, Company, Happiness, and Performance reports. These reports help businesses monitor their customer support effectiveness and identify areas for improvement.