Throne User Reviews

What users say

Top reviews

App Doesn’t Work

I have a Throne account on the website. I downloaded the mobile app. Installs and I open it. The first page shows “Sign Up” or “Login”. I click either and nothing happens. Restart the app, same thing. I click any button and nothing happens. The app says it works on my iphone and the ios version I have. So idk why I’m having this issue.
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Bug

O site é ótimo e funciona perfeitamente, mas mesmo após o concerto de bugs, eu ainda não consigo fazer login no aplicativo, simplesmente não sai da página inicial, como se eu não tivesse clicado em nada.

Really Happy

Help a small creator out. e1s4n1luv

Not worth it

** My original review was an over a year ago and they just responded yesterday!!!!! lol that alone should tell you what a joke this app is!!!!

Not only does it take over a week for the Throne staff to order the items then it’s left up to the merchants will to process the order and ship it. Been waiting over a month for hundreds of dollars worth of items. No updates and nothing has been shipped. Throne says it’s out of their hands once they order it. I’ve ordered from the same company the items are coming from and had it delivered within a week. Meanwhile I still wait on the orders my fans placed.
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Response from developer

Email support@throne.com with your account email and ask them to check what's holding those orders. A month with hundreds of dollars unshipped and no updates is too long. - Ellice from Throne

Amazing

very good app, can receive money easily and transferred to bank account. Only downside is that it takes ages to receive it ( up to 7 days) but if you dont mind then its great.

Response from developer

Good to hear the payouts to your bank are smooth. On the wait: withdrawals run automatically and the Balance-page date is an estimate, so a bit of drift is usual, and once it hits your account it can take a few business days to show on the statement. If it ever runs past that, support@throne.com can check the deposit. - Ellice from Throne

LOVE THIS!!

Great way for your community to support you than ever before.

Response from developer

Great to hear Throne makes it easier for your community to support you. Thanks for the love, BeardedBruva! - Ellice from Throne

Yikes

My throne app has literally been broken for months. Every time I update it’s still broken. When I try to go to my orders it just zooms back in and out over and over again. So basically this app is useless and I can’t do anything on it, there’s no reason to have it. I have over 200+ past gifts btw so I kinda need to use it.

Second, if anyone sees this I IMPLORE you to make all your purchases a pay out. if not, when an item goes on sale and a community member spends the original amount, instead of giving the money back to YOU, Throne pockets the rest. Similar to Honey owned by Paypal, throne loves to engage in scummy business practices. I’d use something else if this wasn’t the only thing. Official Throne came into my Twitch stream last night with a few other users and was very obviously trying to promote themselves with the other users in chat. It felt really shady, and honestly so selfish as a brand to come into MY stream and try to make it all about them. so thank you for reminding me to write a bad review.
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Response from developer

Sorry about this experience! Check you're on the latest App Store build, then force-close the app and reopen it, that clears a stuck screen more than you'd expect. If it keeps looping, go to throne.com in a browser, it gets you into those 200+ items right now. On the payout question, that's specific enough that support@throne.com can walk through how it's calculated on your account directly. - Ellice from Throne

Poor service

Denied payment checked with banks it’s on their end. Even tried paying with the cc advisor on the line. Works until they do an update then mess up everything

Response from developer

This needs to be traced and fixed. Send the details to support@throne.com and they can look at what's happening with the charge on your account. - Ellice from Throne

super 'buggy'

Starting off the app seems really good,but it literally does not work for me? ive heard it works for other mostly but i literally can do anything on it as some icons like 'edit' ect makes the whole app freeze- i genuinely cannot do anything else on it unless i refresh the entire thing,and when i up back into it it does the exact same thing.
As i said some features like editing ur profile just doesn't work for me for some reason but aswell as that i cant even make a new account as when i log out the 'sign up' icon makes the entire app freeze aswell.
Ive got in contact with the team multiple times and they said they would try fix it but seriously nothings changed?
If tried so many different things to get the app to work but it just freezes everytime a hit an icon that it doesn't like or smth 😭
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Response from developer

Force-close the app, make sure you're on the latest version, and give the phone a restart before opening again. support@throne.com can look at it with your phone model if the edit button keeps freezing everything. The freeze-on-edit is consistent enough that they'll want to track it. - Ellice from Throne

Hate it

It’s so freakin heard to cash out it makes no sense ! There’s been other places that make it so smooth and simple but this is just a headache!

Response from developer

Sorry about that! Support@throne.com can walk you through the withdrawal step on your account. Tell them where it's getting stuck. - Ellice from Throne

Eh

The website is great, however the app, I’ve downloaded and deleted like 4 times and it will not let me even log in or sign up not sure why but it’s really annoying

Thieves

Ok to start I was enjoying the app for a while until just recently. A fan sent me cash gifts for me to order the gift which I tried to do- and instantly it was reaccredited to me instead of even trying to order or ship. I tried to get 4 more things- the same exact thing happened. But every time I tried to order Throne kept a fee to do nothing except instantly reaccredit it to me. I lost around 15$ in fees trying to order gifts on the gift store- just to not get any and have it sent back instantly. Then on top of that they already charge more than the item is actually listed as on the sights from the gift stores anyway or links to outside stores… which I understand is for them to make their money. But charging me fees to place orders they won’t even try to fulfill on top of that is literally robbing me of my money. Will no longer be using this app. Thanks for stealing from me. If delivering/ordering the objects wasn’t even going to be attempted it shouldn’t have even listed shipping options. And a fee to not even complete my order or try to is insane. Robbery app. When I say I clicked order and exited the screen to see my money was recreddited with a fee taken out immediately I mean that. Every time.
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Response from developer

What does it say when the order bounces back to your balance instead of going through? Five of those in a row needs the team looking at the specific orders. Email support@throne.com with what you tried to order and they can trace it. - Ellice from Throne

Says Money is in my bank account, but simply isn’t.

$320 had gone completely missing through here. My first payout for $86 sent me tracking and confirmation over email. Four following payouts amounting to $320 now say they’re currently deposited into my account, but aren’t. I never got any confirmation email of their transfers and now I’m missing $320… Terrible.
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The App Doesn’t Work

The settings in the app doesn’t work, every time I push “settings” the app freezes. Meaning you can’t add a way to receive your items, or add a profile picture, or anything on there. It also keeps removing items from my wishlist. The app needs to be fixed or it won’t be usable.

Creators

Very cool
And love picking out gifts from my friends and me to lol i'm all smiles

Support team is horrible

They don’t care at all, they take FOREVER to reach back to customers

Helppppp

I have tried downloading this app like 10 times. It won’t let me open it. I created an account and linked it and everything and then it just sits at a blank purple screen for all time. I have tried clearing cache, delete and redownloading, restart phone etc. won’t work.

Not Amazon Friendly

Most of the items on Amazon get converted to “Payout” instead of the actual item.

Happy

Mega Möglichkeit von lieben Fans beschenkt zu werden

Response from developer

Thank you for your kind review. We’re so glad to hear Throne has created a great way to receive support from fans.

Buggy

New “safety” censor setting still hides items even after turning it off and on multiple times and tapping to reveal just takes you to the item page and going back sends you to the top of the list. I want to see all of the dumb and freaky stuff that people have on their lists.